About Business
Gerber Collision & Glass is a leading Car Repair specialist serving the Fort Wayne, IN, Fort Wayne area. They provide a wide variety of solutions, including Auto body shop, Auto bodywork mechanic, Auto dent removal service, and other Car Repair tasks. Boasting a solid 4.5/5 rating from 37 verified reviews, their reputation precedes them. As a locally-owned business in Fort Wayne, IN, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Fort Wayne, IN.
Google Reviews
Sharmila Chowdhury
★★★★★
4 years ago
Provided great service in a timely manner. Appreciated great customer service provided by Aubrey Sroka and Eric Aguirre.
Jose Gonzalez
★★★
☆☆
3 years ago
Nothing special am not sure why they dont have the parts ready to go before the costumer gets there .. n painted why it takes 10 to 11 day to put 3 parts n paint.
Jennifer Ferrell
★★
☆☆☆
4 years ago
They forgot to take off the license plate and save it for us to pick up before allowing the auto auction to get our totalled out van. Took too long to total it out. Should've taken almost two weeks, not three.
Jeff Mccracken
★★★★★
3 years ago
Excellent family of techs and office staff. Extremely nice! Joyce, Thank You! jeff- Red Conv with Green Flames....
Roberto De Jesus
★★★★★
4 years ago
Eric was great to work with and felt like the shop knew what they were doing. After the work was completed, I was happy with the results.
Saikaro Tekkara
★★★★★
3 years ago
Service was fast, they looked at my car and I recieved a comprehensive quote detailing the cost of repairs for my vehicle. Thanks :)
Marlene Barajas
★
☆☆☆☆
a year ago
Whatever female I just got off the phone with was very rude. I was just trying to figure out a customers issue and see if she had history there. She hung up before I even got to say goodbye. Very unprofessional
tammie hilliard
★★★★★
3 years ago
Amazing service within 24 hours of drop for insurance claim. From front desk to the detailing staff...All are wonderful associates and I will never go anywhere else for body work.
nick heredia
★★★★★
4 years ago
This place was great. Eric helped me look at the car and gave me a great price. Within a week I had a new car, I can't believe how good it looks. I will be referring people here!
Renee Lemon
★★★★★
3 years ago
Great communication and very friendly. Gerbers did an excellent job on my Escape. When I picked it up it was so clean on the inside and outside, they actually detailed my suv. I was shocked and it looked beautiful. Thank you Gerber Family!
Janice Redmond
★★★★★
4 years ago
I'm so happy with the work they did on my car! Eric Aquirre did an excellent job on getting the best value for my $$$ and I was pleasantly surprised that it took only a few days. Thanks Gerber Collision & Glass! 😊
A Hart
★★★★★
a year ago
The superior st location is my favorite! They moved heaven and earth to get my car street worthy again. I can not say enough how grateful I am for their customer service and dedication.
Brock Bishop
★★★★★
5 years ago
Amazing quality of work, of course with the lifetime warranty that all Gerber locations offer on work they do. The manager to this location has personably helped me out much more than expected to make sure I’m satisfied, which i am more than satisfied. Always very reasonable prices with work that is from the best. Highly recommend, great customer service and it never feels like they’re trying to cut corners in order to make the extra buck.
Sheila Tiemens
★★★★★
Edited 2 years ago
If I could give them more star I would. They went above and beyond to help me. When the car rental left me and gave me the run around most of the day. They drove me to the rental to make sure I got there so I could get a rental before the weekend so I wouldn't be stranded. They have been so helpful. Very friendly. Thank you Gerber for everything. My car looks amazing you want your car done right this is the place to take it to
Nicholas Arnold
★★★★★
a year ago
Did a great job with my vehicle, the tech did a great job and made my car look brand new, the estimator Mariana got me a cheap and quick estimate. Great job overall..
Megan Murphy
★★★★★
2 years ago
Shaun and the rest of the staff were incredible. I was in Fort Wayne on business and got my car broken into, and they had a new window ordered, the glass thoroughly cleaned from my car, and everything fixed within a day and a half so I was able to go back home with my car. They were all so nice and understanding, and put a lot of genuine care towards my vehicle and were very empathetic to my situation. If anything happens to me again in Fort Wayne, I will 10000% be coming back to them! I can’t thank them enough. They also gave me some great restaurant and bar recommendations. Great people and great service!
M
★★★★★
2 years ago
Went to get some minor repairs done to my vehicle and the paint job turned out fantastic! The staff up front was so kind and on top of everything and they even detailed the inside. Would definitely come back and would recommend it to anyone who wants proper repairs done to their vehicles.
Sue Ellen
★★★★★
9 months ago
Great communication throughout the whole process! I also really appreciated them offering transportation to get my vehicle back. My car looks great!
Matt Minnick
★★★★★
4 months ago
Very informative and always try to keep u updated on your cars progress. They are always friendly and professional. Also my car looked fanominal and couldn't ask for a better outcome thanks to these guys! Thank you Gerber Collision and Glass!
Nikki Breen
★
☆☆☆☆
3 weeks ago
I brought my car here since it was a perfered provider by my insurance company and never again will they have my business. I had made an appointment for an expection after a collision. I was told a could stay during the inspection but all they did was take pictures of the outside of the car and a full work up. I was bullied to leave my car. The manager said, if I didn't leave the car insurance would decide to not pay for any damages. Despite a gut feeling I was going to try to trust the process. No further workup besides pictures were ever done. My insurance agent asked for particular pictures so she could determine damages but they refused to take any further pictures and just told them nothing is wrong. I have been waiting 3 days for confirmation of pictures and awaiting the insurance adjusters decision. I called each day to see and was told they would get back to me later in the day and the last day they never answered my call at all. I had to physical show up to get any answers. After talking again to my agent and a car rental company they have also heard many complaints about this company. I picked up my car today there I found new scratches that were not there before and splatter paint on my car. I had to run the car through the wash and do a bit of scrubbing to get it all off. Please, please, please dont trust this company or at least location to fix your car.
