About Business
Conveniently located in Fort Wayne, IN, Zeigler Subaru of Fort Wayne Service Center has established a strong presence in the Car Repair market. They have specialized expertise in Car repair and maintenance service, Auto air conditioning service, Auto broker, making them a top-choice Car Repair specialist in Fort Wayne. Backed by 58 satisfied customers, they currently hold a prestigious 4.3/5 star status on our platform. They take pride in serving the diverse needs of Fort Wayne, IN residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Zeigler Subaru of Fort Wayne Service Center is the go-to destination for quality and service in Fort Wayne, IN.
Google Reviews
Jerry Lamb
★★★★★
5 years ago
Wonderful sales team, selection of super quality vehicles, and only Subaru quality service!
Edgar Vazquez
★★
☆☆☆
6 years ago
Called to schedule an appointment for a recall. They told me they would call me back to schedule it's been a week and haven't heard back from them...
Travis Harris
★★★★★
4 years ago
They are awesome. Pleasant people. They are the chic fil a of the car industry.
Paul Hoffman
★★★★★
a year ago
The service technicians are really friendly and helpful
A S
★★★★★
4 years ago
Great folks here! Highly recommended. Derek over at the service area is awesome!
S
★★★★★
2 years ago
I came in for an oil change and my tires rotated. Fast and friendly.
Carol Evertts
★
☆☆☆☆
6 years ago
My appointment was an hour ago. Still haven’t started on it. It has moved up a couple feet. The young lady told me they schedule appointments at the same time. That is terrible terrible customer service!!!!! 😕
William Stewart
★★★★★
2 years ago
We had warranty work performed on our Subaru Outback at this dealership. The service was outstanding. Highly recommend.
Marjoleine Gravley
★★★★★
6 years ago
This auto dealer has the best service department we have ever dealt with. They are very friendly, respectful, knowledgable, and go beyond what is required, especially Adam and Erica. I would highly recommend this service department!
Jason Ramirez
★★★★★
10 months ago
Bought a 2024 outback very nice and helpful .service department also great..love my subaru
Steve Hoyt
★★★★★
4 years ago
First time buying a new car. EXTRAORDINARY service all the way around from sales staff to financial services. Suburu product pretty much sells itself but the time and friendly attitudes from every employee there made this decision so much easier. We never once heard what couldn't be done. We were pre-approved but they found us a much better option saving thousands in interest. The only thing I would change about this whole process is that if I had to do it again I would make them my first stop. I cannot begin to over-emphasize how highly I recommend this team to anyone buying a new vehicle. Thank you again to Dylan Anderson and Jason Williams.
Steph Spencer
★★★
☆☆
3 years ago
Overall the dealership is good. Majority of the staff are polite. If they would just slow down they would avoid errors. If trying to create a good customer experience call the customer by their name and not their spouse's. Also, the staff shouldn't have negative conversations about customers in the lobby for all the other customers to hear. Should probably just pop into an office to talk negatively about people buying cars from you.
Andrea Fisher
★★★★★
Edited 6 months ago
Nick in the service area went above and beyond for me! He was a wonderful help and I will go back and always request him to be my service advisor!
Shawn McCarthy
★
☆☆☆☆
Edited a year ago
The service department staff is very nice, but the charges for oil changes are ridiculous. It cost $108 for an oil change and tire rotation, which is just nuts. That is why I generally take my Subaru to Don Ayers where I take my Honda. Also very nice people, but about 1/3 of the price for the service. They failed to assess and diagnose transmission issues for a few years and when my car was there while construction was going on it got a nail in the tire and they lied to me about the leak having been there when my car got there and insisted that the screw must have come from my drive there. They also drained my battery while it was there and didn’t tell me and apparently left it hooked up to a charger with the hood open in the rain because when I changed the battery the next day the tray it sits in was soaking wet. I’ll never be coming back if I can avoid it.
Susan Heffley
★
☆☆☆☆
a year ago
Since Ziegler’s has taken over this dealership from Rohrman, the SERVICE DEPARTMENT has gone downhill. Besides overcharging, I asked for an estimate on the phone to give me an idea of the cost of the repair, worst case scenario. They would not, said I had to come in and have them look at it. While I had it there I had them do an oil change and rotate my tires. The guy comes out after 50 minutes and tells me they rotated the tires and changed the oil and gives me an estimate for the parts and repair, never once mentioning that there was a charge for the estimate. 50 minutes is quick to do an oil change and rotate tires, how did they manage to come up with the price for the diagnostic, they spent no time doing a diagnostic. I had to pay $475 for them to give me an estimate. When I went to check out I was hit with a bill for $614. Oil change and tire rotation included with the diagnostic estimate charge. It DOES NOT get credited from the repair if you have it repaired there. Stay far away from these people!
Chad South
★★★★★
4 months ago
Great service department and where can you get a loaner vehicle? Only at ziegler
Ashley Hudson
★★★★★
5 months ago
Always a great experience! My first car service in the newly renovated space and its super nice! Drinks and snacks while you wait, plenty of seating with charging ports and the restroom is very clean with high quality hand soap and toilet paper (because that does matter lol).
Matt Hayes
★★★★★
4 months ago
Just want to say thank you to Kori, the service advisor, for getting my car worked on in a timely manner. I had to get a tire replaced and she was outstanding with what I needed and how much it was going to cost. Definitely recommend getting in contact with her whenever you come in for any service issues.
Ellen P.
★
☆☆☆☆
a month ago
I don’t appreciate the gendered ageism I recently experienced at Ziegler Subaru. I plan to trade in my current 2019 Subaru Outback for a new model this summer. I was certain I would buy another Subaru. However, I have reconsidered my decision due to the recent experience I had in the service department. I took my car in for a nonfunctional infotainment center due to delamination (a common problem for my model). The service representative’s behavior was patronizing and unprofessional. For example, when discussing the 4-to-6 week wait for a replacement, the representative dismissively stated that the infotainment center is “just a radio” and “no big deal.”
Robert Lawson
★★★★★
a month ago
Every time I have called or been to Ziegler, my experience has been EXCELLENT! Great customer service in every aspect, on the phone or in person! Service managers are too notch! Super communication and explain everything in detail. No pressure to get anything done on my vehicle. They do very thorough inspections every visit. They do the repairs quickly and when they are done, they even wash my vehicle! There prices are reasonable. They have a nice waiting area, I actually fell asleep the one visit, because the chairs were so comfortable. Very impressed with everyone that I have dealt with in the last 2 years. ! That's why I keep going back !
