Gerber Collision & Glass

Rebecca Moran

★★★★★

3 years ago

Excellent service and communication. Great friendly staff. Car looked brand new when we got it back.

SuzyQ

★★★★★

a year ago

Very helpful company, they go above and beyond on helping people, mind you I was just calling with a question and they helped me tremendously Highly recommend 5 star company

Abe Ali

★★★★★

6 years ago

I came in looking for a part not expecting to buy anything. However the knowledgeable young lady named shenay and was absolutely wonderful with her customer service! Definitely recommend this place to any one looking for great customer service and good prices for parts!

Mr Thomas

★★★★☆

2 years ago

My son had a previous issue, which was addressed by the shop manager. Although the manager was visibly upset over the previous review… He apologized for everything and my son could tell he was unaware of Julillan’s behavior. That one employee does not define this shop and he would use again in the future.

Tony Crimando

★★★★★

6 years ago

Extremely friendly service and fast evaluation. Unfortunately I don't have the money right now to fix my issue, and since it's not critical I'm okay with waiting. But I would recommend anyone going here.

Fnm Shm

★★★★★

3 months ago

Tjey do good job 👏

Dana Ciani

★★★★★

6 years ago

Thankful for these men ken and his son who work there, i wasnt a customer but was out driving and my tail light fell out! They pulled over and helped me out so I could get home safely! Followed me to thier shop and repaired it for me! Real fast .. To me nowa days you dont come by this often! Really appreciated them and they fixed everything up for me good as new! If I ever need any body collision repair I would come back to them most definitely! And refer family and friends! Thank you guys very much!! Great businesses happen with great employees!

Tabitha Henson

★★★★☆

Edited 6 years ago

Okay so I did rate this 3 stars because I made an appointment on Dec 4th and I got an email saying it wouldn't be done until the 23rd. Also I put 3 stars because they don't have free car rental. But after talking with them they said the email was automated and wasn't a for sure thing. They are very nice and were able to get my car done on Dec 13th. Thank you guys!

Quaid Ali

★★★★★

3 years ago

Nice and very friendly people. I got a 3 week time for my car to be done but I got it in exactly one week. What more you can expect when you're without vehicle. Thank you Gerber Collision.

Trina Gornicz

★★★★★

8 years ago

They do AMAZING WORK professional great service car looks so great and done in a perfect time frame. I highly recommend these guys! 2 times here already would not go anywhere else body work paint job is PERFECT

Eric Fisher

★★★★★

Edited 2 years ago

I just got my car back from Gerber two days earlier than they said it would be done, and I'm more than satisfied with the work they've done. It looks as good as it did before it was damaged. The people I talked to were very friendly and professional, and kept me updated on their progress. I would definitely recommend using Gerber Collision if you need repairs from an accident. Both the Dearborn and Wayne shops do great work.

Malik Robertson

★★★★★

a year ago

Sam was amazing with keeping me updated and making sure my vehicle came back looking better then when I got it off the lot thank you so much Sam and everybody that helped work on my vehicle

Aaron Schroyer

★★★★★

Edited 2 years ago

This location is incredibly lucky to have estimators like Said (Sam). He genuinely cares about customers and is willing to educate on and put to bed any concerns you may have about the repair process. His customer service was able to save a bad experience, and make it positive.

Todd

★★★★★

a year ago

The staff was professional and friendly. Said (Sam) was great to deal with. He kept me up-to-date on progress and the repair work was flawless. Great job by the shop!

Christy Momon

★★★★☆

a year ago

My experience with Gerber Collision started back in July 2024. My SUV was in an accident and through my insurance company it was suggested to use them as they were a preferred collision shop and they guaranteed their work. I agreed. I will keep my review directed to a specific employee name Sam. Sam was more than pleasant, professional and provided excellent customer service. My vehicle was repaired within a week and when I picked it up Sam was not there. I did notice a couple things that wasn't fixed to my liking about a day or so after I picked it up because it was raining the day of and a thorough inspection was not done unfortunately. I ultimately had to take my vehicle back. When I told the other individuals that work there about this, Sam wasn't there and my experience wasn't the same. I took it back the second time and Sam was there and he was exactly as professional as before. My vehicle was fixed properly in a day. Sam is an asset to this company and I would recommend dealing with him. There was also one other individual there that was kind also. I believe his name is Josh. I hope I'm not wrong my apologies if I am. He deserves to be mentioned as well. I'm only giving 4 stars due to the the experience I had while Sam wasn't there. I won't go into detail as it is unnecessary. Sam gets a 5 star rating for his customer service and overall kindness! Thank you Sam, kindness goes a very long way these days especially with the given climate. Some people are just not kind anymore and it's disappointing, but Thank You! You rock!

Chris Taulbee

★★★★★

5 years ago

Highly recommended. Tim was a pleasure to work with, he made the whole process painless. Great communication and turn around time. Couldn't be happier with the results, I think the car even drives better. A+++

Carson Lankford

★★★★★

6 months ago

Had a drunk driver total my car and they summed everything up for insurance. Explained everything to me in a way I could understand. Constant contact to keep me up to date with the process step by step. Very professional. Easy process.