Gerber Collision & Glass

*Taurus B

★★★★★

a month ago

Cody did a fantastic job 👍 professional and on time.

Bethany Edmonds

★★★★★

a year ago

I dont normally go out of my way to recommend businesses but this place was fantastic!! We got rear ended and the drivers insurance sent us here for repairs. Gerber texted and/or called us daily with updates, made sure to let us know multiple times that there was no charge to us and they even washed, vacuumed, and cleaned the inside of my windows and car before we picked it up. The area they fixed looks brand spankin' new and they were very professional and friendly! highly recommend!

Trina Pulliam

★★★★★

2 years ago

I was super impressed with their customer service over all. My car was hit while parked with someone who didnt have insurance and they dealt with everything from coordinating with my insurance company to lining up the rental car for me. Tina know what she is doing over there! Hope to not need their services again anytime soon, but if I do need a body shop they will be my first call. And my car looks fantastic. cant even tell there was anything wrong with it.

Jason Johnson

★★★★★

a year ago

These guys were great about helping me out of a tough spot... I had bolts for a license plate frame that were rusted in place. I tried everything. They were stuck. Gerber got them out, didn't even charge me. Great guys. They saved me. Also... I have actually had bodywork done here on a separate, unrelated occasion. They replaced my bumper after getting hit while I was parked in a lot. Looks great, like factory original. Can't even tell any body work was done at all. If I need body work in the future, I will definitely be back.

Celeste Werner

★★★★★

a year ago

Cody and his crew at this Gerber location went above and beyond for my family. Unfortunately my spouse and I have no family up here and no rental car insurance so they made an exception for us to push out the drop off date (a whole 3 weeks after the accident) until we left for a trip so we didn't have to pay for a rental while they worked on it. They saved us hundreds of dollars. What would have easily been a 1-2 week job anywhere else was done in 4 business days so I could pick up my car the day we got back. They were communicative, kind and efficient. They even gave us a ride to and from our apartment when we dropped off/picked up and both times they drove safely and made us feel safe. It's my birthday month and this is the best gift I could have asked for. Accidents happen and they're a messy, stressful thing but they made this experience so much better. Thank you from the Werner family

Keri Wilson

★★★★★

10 months ago

5 STARS!!! I had my car in their repair shop for about a week, and they phoned and texted me with all aspects of where they were at in the repair process. I greatly appreciate the constant communication and the stellar service, they were always friendly and kind. Highly Recommend!!! ps: My car looks amazing too!!!

Kevin Sullivan

★★★★★

a year ago

My experience with Gerber Collision was fantastic. My car looks as good as new and drives like it too. Cody was extremely helpful and very communicative, providing updates on my vehicles progress every Tuesday & Thursday. Highly recommended.

Gabriel Mendoza

★★★★★

5 years ago

Fantastic job with the car repair. Super nice and knowledgeable staff about car insurance. They go the extra mile to make sure you are taken care of. Thanks guys.

Grace Hammers

★★★★★

9 months ago

Cody from Gerber was absolutely amazing. He was so communicative and kind throughout the entire process. This was my first accident and experience with car repairs so I was so grateful for the gerber team. The car was done by the projected date and Cody never missed a Tue/Thurs update call! If I could give Cody 10 STARS I would. Thank you Gerber & especially Cody, I am so grateful!

Mike A

★★★★★

8 months ago

I was very happy with the work they did for me. My collision repairs were done perfectly and efficiently. Cody and Tina at front desk were very kind and helpful. The collision repairs to my vehicle as well as the paint matching were flawless. Everything was top notch and very professional. Mike Ames Spokane

Palaver Girl

★★★★★

8 months ago

Amazing care. From customer service to the technicians. My car wair repaired after a collision 2 days ahead of schedule. Lovely, professional company.

DnDJordan

★★★★★

4 months ago

This is my second experience with Gerber! Tina is an Amazing Customer Service representative and ensured follow-up on a rental vehicles arrival after it was late, she is very proactive and professional at scheduling appointments and overall care and understanding! Kudos to her and the team that make the magic happen! 🙌🏻 😎❤️

Nicole Keamy

★★★★★

2 months ago

These guys are awesome! Cody was super helpful explaining the whole process of repairs and keeping in contact! Their receptionist also went to bat for me with the insurance to make sure my tow was covered! Will definitely be recommending this place to anyone in need of high quality accident repairs!

TyAnna Lee Powell

★★★★★

4 months ago

If you need auto body work done, this company is, hands down, the best! Friendly staff and exceptional work done in a timely manner. I was so happy with my experience and the job they did with our car. Cody, Mark and the gal who works the front desk were so great to work with. Highly recommend this company and will use them in the future.

Tyler Devlin

★★★★★

a month ago

Everyone @ Gerber Collision, from the admin staff to the mechanics were all very helpful, professional, and made sure I was in the loop for everything regarding the repair of my car. Not only that, but they exceeded my expectations as my repair was due to an insurance claim where I originally went through the insurance of the person who hit me, and their partnered repair shop quoted the repairs at about $28k, meanwhile Gerber only quoted the repairs at around $15k when I went through my insurance. To cap it all off, in my insurance claim when I mentioned the damages, I included my front bumper which my insurance denied saying “they found a picture from last July that showed it was there before the accident”, not sure where they got that from, but Gerber went ahead and fixed it for me anyway without charging me or the insurance for it, as they were already sent the bumper from Toyota and repaired it anyway. The whole experience with Gerber was pleasant and I was very satisfied all around, especially after the previous repair shop and other person’s insurance were insisting my car was totaled, when anyone who took one honest look at the car would disagree. I won’t mention the other repair shop, but if you’re in the area and need some work done? Even if you’re in a nearby town, it’d be worth the trip to take your car to Gerber on Argonne so you know you’re trusting a business who is honest about their work, does the best job possible, and gives you updates twice a week on how it’s going. I’ve never left a review in my life, whether positive or negative, and can’t emphasize enough how worth it it was going to Gerber. I’ve had my car back for about 2 months and even though the review has been overdue, I still remembered to take the time to do so because the positive impression I was left with about their work warranted it. Thanks again to everyone @ Gerber!

Collin Keating

★★★★★

a month ago

The Shop did a consistent & thorough job of frequent communication, explaining the process in its’ entirety, with communication to include the biweekly scheduled times, on top of additional communication with necessary updates & information. The Receptionists/Front Desk Staff were super helpful & Mark the Mechanic who worked with me went above & beyond. This is my first experience with Gerber Collision & i will be returning if ever needed & definitely recommending Gerber to anyone i know who may need it. Thank you all much for the work you all do! Excellent job!

Jacey Larock

★★★★★

2 months ago

My family and I have never been so impressed by a repair shop in our lives. My car was involved in an accident, causing over 20 thousand dollars of damage. Fortunately, the car was sent to Gerber Collision in Spokane Valley were Cody and his team performed wonders on the car while continuously keeping us updated on the status and possible timeline of the car's repairs. He informed us on all car part timelines, details of what they were going to repair on what days, as well as insurance policies and anything you could think of to ask, he would have an answer. From hearing about other folks' experiences about the length of repair for damage like this at different auto body shops, we thought it would take a long time. We were originally given 2-2.5 months until the car would be back to being drivable, but thanks to Cody and his teams efficiency, time and effort we were able to get the car back in just over a month. They stayed late multiple times, including the night that I was allowed to pick the car up. My car looks newer than ever, and I'm so incredibly grateful for the team at Gerber Collision. I can't recommend this location and team enough, if you need anything, they got you covered!