Gerry Lane Collision Center

Camille Wilthew

★★★★★

a year ago

The collision center at Gerry Lane was so helpful and communicative throughout my entire experience. They were also the only shop in BR that could get me in immediately, where every other shop had at least a one month wait. The work was done beautifully, and I am so happy to have my car back and looking better than ever! The before and after photos can attest to their beautiful work.

LuLaRoe Jessica Wilkinson

★★★★★

a year ago

I had to have my hood totally replaced after a minor accident in a parking lot. The dent was just in the wrong spot. However. The whole process was super fast. From contacting the shop, to ordering to the hood, to the car being fixed was so fast. We even had a hurricane in the middle of it all. Wonderful service and again…. Fast!

Steve Moore

★★★★★

3 weeks ago

Excellent customer service Elizabeth was very helpful Staff was friendly They kept me updated on status of car

Shelby Bennett

★★★★★

7 months ago

Everyone here deserves a raise! They made this process so smooth for me to get everything completed on my car in a timely manner. Truly a great staff and they have a great system. Alex also always made me feel like we were best friends and would talk to me while I waited to either drop my car off or pick my car up!

T Kelley

★★★★★

8 months ago

Elizabeth made the entire process so easy. The repairs took less than a week and I was kept informed of the process every step of the way. The paint/bodywork that was done is transparent (looks as good as new)..suffice to say I am pleased with the results!! Thanks Gerry Lane Body Shop for the positive experience!!

Madi A

★★★★★

a year ago

I had a great experience with Gerry Lane. The technician who I spoke with (John) provided frequent and detailed updates throughout the repair process. He ensured the repair was done properly.

Candice Johnson

★★★★★

8 months ago

Excellent service! They handled all communication with the insurance company regarding my repairs. They keep you updated daily and are quick to respond with any questions you may have. God forbid another accident happens, but if it does, I already know where I’m taking my vehicle.

Joseph Franklin

★★★★★

3 months ago

Definitely very detailed in the work they do got my truck back and it looked like it just left the lot

JEREMY WALLACE

★★★★★

10 months ago

These 5 stars are for John Poplin!! We were unfortunately without our car for months because of backordered parts but he went far and beyond to make this easier to handle!! John was always kind and his communication is 10/10!! You are great at what you do sir and I appreciate you getting my car back on the street 😊

Hana Malkawi

★★★★★

a year ago

This was the best experience ive ever had with someone fixing my car! The job wasn’t an easy fix, but my car was handled with the best care. There were a few tiny scratches that i noticed after picking up my car and Chris personally made sure that they were addressed. This will be the only collision center you ever need to go to! The quality, updates, and the friendliness were unmatched by any i have ever been to. I hope not to have to return, but i know that if i ever need to, Gerry Lane will be my first choice.

Tee Vee

★★★★★

3 months ago

Chris Timon and his staff in the collision department are honest, fair, and precise! I highly recommend them!

Karen Williams

★★★★★

2 months ago

I love 🫶"Gerry Lane Dealership and collision center, excellent quality 💯🎯‼️

Charlotte Burkhalter

★★★★★

Edited a year ago

Gerry Lane collision center is awesome they have a awesome team great service Shout out to Liz and her team thanks

Nikki Cole

★★★★★

a year ago

I had two claims going at the same time and they were able to get them both done!!! And omg my car looks amazing!!!! I had quite a bit of damage done to the back and had replaced the whole bumper and everything and on the side of my vehicle. I even had some frame damage and when I tell you, it looks brand new like nothings ever happened?!!! They did an amazing job!! John was awesome and Elizabeth at the front desk as well!!! Now keep in mind it may take longer than what you were originally told but that’s because a lot of the parts have to be ordered and that’s with any shop. A lot of them are hard to get to. I had to go to another shop last year for another hit-and-run accident and this one is by far way better! I hope to not have to use them again lol but if I do definitely coming back to Gerry Lane!!!

Billy McD

★★★★★

a year ago

From tow truck to drive way in 2 weeks .. couldn’t be happier

Patricia Greene

★★★★★

6 months ago

Alex and Kim were very professional and kind. I was updated on the process. I’m very satisfied and no complaints….

Emily

★★★★★

3 years ago

I had my car repaired here after a car accident and the service I received was amazing! My parts took a while to come in but that wasn’t the shops fault it was just due to the delay going on everywhere making it difficult to receive products. But while waiting for the parts and while my car was being repaired Elizabeth from the collision center gave me the best customer service I have probably ever had. She kept in contact with me always keeping me up to date on parts arriving, what they were still waiting on and expected delivery dates for the parts. Also while my car was being fixed she gave me updated every couple of days on what was being done and what was left to do. Although getting the parts was a long process, Elizabeth made me feel assured she was doing everything she could to get things taken care of. There was not a week that passed that I was not contacted with updates during this process. I will use them anytime in the future if I need these services and would recommend them to anyone. And Elizabeth definitely deserves a raise! Thank you for amazing service!