About Business
Gilbert's Automotive brings expert Car Repair solutions to the local community in Lancaster, PA, Lancaster. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Lancaster, PA appreciate their attention to detail, leading to a consistent 4.6/5 rating from 56 reviewers. By focusing on the specific requirements of the Lancaster, PA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Lancaster, PA and beyond.
Google Reviews
Alexander McKinley
★★
☆☆☆
4 months ago
New tires put on at Gilberts… 12 hours later completely deflated. Valve stem not installed correctly and all the air leaked out. After getting the tire fixed elsewhere, the lovely folks at Gilberts let me know the tire they put on never deflated in the first place, I was just imagining things. Take a look at their work for yourself
Michelle Salinas
★★★★★
a month ago
I have been coming to this garage for years and so has the rest of my family. They are honest, affordable and accommodating. I always recommend them to others.
Jesus Flores
★★★
☆☆
2 years ago
Took my truck here for warranty work and maintenance work. I now have a constant noise I didn’t have before, after they replaced my axles. They supposedly heard nothing on the test drive. I took it somewhere else and they heard the noise as soon as they drove the truck a couple feet. The one guy I spoke to was pretty cool and I’m very satisfied with the rest of the work they did. 👍🏼
Amy Rawlins
★★★★★
a year ago
Traveling from out of state and broke down on the turn pike. Google Gilbert's and called them, spoke to Tim, and explained the problem. He said they had time to fix it the following day. Had it towed to the shop after hours and left the keys in the dropbox. Tim called the next day and told me the problem and a rough price. The price was reasonable (alternator, battery, and labor) but a little more than I wanted to pay. Being out of state and broken down, not many options. Tim was very polite and explained the issues. He also asked if I wanted my oil changed while I was there. I would recommend to someone local or if you are in a situation where you need a mechanic. It was easy to get to, large parking lot to drop off a vehicle.
MaryK.
★★★★★
a year ago
Take my car here every year for inspection. Really great people to talk with, as a woman, I never know if a mechanic is being honest with me, here, they take time to explain, even show me what, if any parts/repairs are needed. I trust them completely!
dev john
★★★★★
2 years ago
Been going to these guys regularly for over 10 years. They know what they’re doing! Great communication & very honest pricing… this is THE place to go. Total opposite experience from going to a dealership for repairs. And they work fast. I proudly recommend them to anyone, you will save a lot of money and get far better work done. Gilbert’s is the best! Honest hardworking guys I can’t thank them enough.
Dana Brady
★★★★★
5 years ago
We moved to the area about 5 years ago. It's hard to find someone to work on your vehicles that you can actually trust. We chose this garage to give it a shot and they surpassed all of our expectations. They are upfront, honest, and you can trust your vehicle had top notch service. There were two occasions that really made me become a dedicated customer. First was this shop saved us money when we first came for a second opinion. They took my husband to the back and showed him the car on the lift and what would need to be fixed versus what the previous garage told us needed to be replaced. The second occasion was when I needed my tired replaced even though I was broke down 35 miles away. They kept the garage open a little later to help me. The guys in this shop are awesome and I would recommend them to anyone.
Lori Graboyes
★★★★★
3 years ago
Noah at the detail place and his crew made my absolutely filthy car inside and out made my car look brand new! I highly recommend their services. Their prices are competitive and Noah's customer service in a world hard to find it, I rate him A+!
Dan Laubach
★★★★★
3 years ago
Been here a couple times now. Always have felt like I was charged a fair price and that they explained clearly what they were doing. I'm sure there are other great mechanics in town, but I don't feel any need to search for them. I'm more than happy with Gilbert's.
Kristen Madonia
★★★★★
4 years ago
Called very last minute to see if they could help me change my headlight bulb, I'm from new york and didnt want to get pulled over. Not only did they fit me in today but they made sure they had it before making me wait there for it. They were super nice and friendly and was in it out. Highly recommend!
Andrew Parkhurst
★★★★★
5 years ago
Tom and Tim are excellent mechanics and fair in their business. They also will always tell you straight and try to bend over backwards to help you when you’re in a fix. I usually drop my car off and it’s always done when I get off from work. I trust them and recommend them even though they’re busy enough as it is (another good sign).
Justin Lehman
★★★★
☆
9 years ago
I've been taking our 2 vehicles to Gilbert's for the past 3 1/2 years. I've always received good service and good quality work at a fair price. They've also been flexible enough to help me out a couple of times when I was in a bind. I will be continuing to take my cars there for all service needs.
Ferdinand Velez (Humble JK)
★★★★★
8 years ago
They have been my mechanics since I found them about 9- 10 years ago. They do outstanding custom exhaust and when they give me a price for anything they stick to it! Once you find a mechanic you trust...don't ever go anywhere else! Oh, they also have a machine shop in house. Had several heads decked and cleaned there when I have done head gasket on several vehicles.
Y
★★★★★
4 years ago
We came from out of state, and the serpentine belt ripped on the highway, making a bunch of different things go wrong. Got home safely thank god and called these guys up and they picked it up as soon as I called, and had it back by the end of the day. Very reasonable pricing with a breakdown of everything and the guys there know their stuff. Definitely recommend.
Andrew Wagner
★★★★★
6 years ago
Went to Gilbert's when car broke down close to there and couldn't get it to our usual garage. They were great!!! Honest and reasonably priced, they fixed the problem without any upsells or unnecessary work. Good to know there is a garage like this just outside of Lancaster city in case we ever need it again.
Dana Brady
★★★★★
7 years ago
I have been using this shop since I moved to this area three years ago. The mechanics get your vehicle in quick, keep you informed and do not over charge. I would recommend to anyone looking for a mechanic they can trust.
Stacy Bender
★★★★
☆
7 years ago
Had my car inspection done here. Service was professional and promptly completed. Prices were also decent. I will return here again.
Tracy Hughes
★★★★★
5 years ago
Took my car for inspection. Done on time, friendly and courteous, price was great! Will use them again for all my auto work!
paul schultz
★★★★★
6 years ago
Great service. They even recommended an exhaust pipe fix instead of replacing my muffler section. Thank you! I will be back.
Tim Snyder
★★★★★
5 years ago
Been going there for a couple of years since we moved to Lancaster taking all 4 vehicles in the family. Always polite, efficient, and very reasonably priced.
