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About Business
For professional Car Repair care in San Francisco, CA, San Francisco, look no further than Golden Auto Muffler & Brake Center. Their team excels at delivering top-tier results for Muffler shop and related Car Repair needs. Their customer-centric approach has earned them a 4.4/5 rating based on 76 pieces of feedback. They have become an integral part of the San Francisco, CA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in San Francisco, Golden Auto Muffler & Brake Center is ready to assist with your next project or repair.
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Google Reviews
T
Completely botched and unhappy with the resolution and outcome! My vehicle failed smog due to the tampering of my catalytic converters: turns out Golden Auto Muffler removed and replaced my cats with resonators. I argued with the shop to no avail since they refused to accept full responsibility. Their only offer was that I pay for a complete cat job minus the price of the previous work. I had to bring in The Bureau of Automotive Repair, which got me a somewhat favorable compromise: cats at cost with no further labor. My hands were tied; I gotta pass smog. In the end I got a cut-rate job commensurate with the amount I paid. The welds and mismatched pieces were about as refined as Frankenstein's limbs. Since the catalytic convertors were shorter than the resonators, some pipe had to remain to fill the gap. And get this, the guy actually requested smaller cats than the ones brought out previously to make for an easier installation. I'm sure I still paid for the larger cats. When I asked why it wasn't a cleaner job, the guy responded with attitude. The worst part is that none of this was necessary. The boss kept gaslighting me on how my original catalytic converters needed replacement anyway. On the smog test my vehicle passed functional inspection, but failed visual inspection because of the missing cats. And two years prior (before they messed with it) it passed both with flying colors. I'm fairly certain my vehicle would've passed smog if not for their tampering. I had to endure a lot of unwanted hassle and expense due to the shop's misdiagnosis and subsequent negligence.
Stephen Greenwood
My exhaust pipe recently cracked in two. I was worried this was going to be expensive and difficult to repair. I was referred to these guys by my local mechanic and I couldn’t have been happier with the experience. I called, explained the issue and they asked me to bring it in. They were able to take a look at it right away and quoted me $150 to fix it within about 35 minutes. That was it. Quick, easy, straightforward. They did a great job and made the whole process painless. Highly recommend.
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