Grease Monkey

Lyndon Hansen

★★★☆☆

3 months ago

I chose three for 2 reasons. 1- staff was great and doing their job. 2- I added a tire rotation and a little extra and my little Buick enclave came to over $130 for an oil change even with a $15 coupon. The only thing discussed up front was the tire rotation for $25 and a $15 cleaning I did. The oil change it self was north of $90 and was not discussed at all until the work was done. I used to go to the dealer and they would rotate and do the oil for significantly less.c which is odd for a dealer. 3- the little soda machines were a nice perk and appreciated, the value proposition was there. They were gone A little upfront clarity before in suckered into over $150 in charges before I find a discount online after asking the staff if they had any and they said to check the website . I knew about the 25 and 15 those were discussed upfront but the remainder and majority caught me significantly off guard.

christiane roush

★★★★★

Edited 3 months ago

The oil change service was perfect. The shop was clean, friendly staff, job completed quickly. They also do check engine light assessment and can change out the headlights. I’ll be going back soon. It’s more than just an oil change place.

Christian Mingles

★★★★★

5 months ago

I was so impressed with Matt. While I waited for my car to be serviced I observed him interact with customers. He was so friendly and personable. He even knew the names of returning customers. Before I departed he showed me how clean the oil in my engine was, but wasn’t quite satisfied with the dip stick results. He insisted on adding a third of a quart before I drove off. Wow!

feki tongaofa

★★★★★

6 months ago

We were driving from Salt Lake City to California when we ran into an unexpected issue with our car. Thankfully, Matt at Grease Monkey was there to help us out. He went above and beyond to make sure everything was taken care of and got us safely back on the road. His professionalism, friendliness, and quality service made a stressful situation so much easier. We’re truly grateful for his help and highly recommend Matt and the Grease Monkey team!

Kaylee Ward

★★★★★

7 months ago

They were so stinking nice!!!! I needed a battery changed and they did it free of charge. I could have cried hearing that. I wasn't expecting it. So nice of them!!!!!

Mark Grant

★★★★★

2 months ago

I am very satisfied from quick service to Test my battery before And after battery replacement. This save me probably over $150 if I have to go to a deal

Justin Howlett

★★★★★

7 months ago

Best experience overall that I've ever had with an oil change and tire rotation service! I called prior to coming in and talked to Matt and he was super helpful in providing me an estimation of time it would take for them to get me in and out. On arriving Matt was also there to get me checked in and to get my car pulled in. Matt spent time talking with me both about the services I was getting as well as some thoughtful questions to get to know me. He was able to help explain what I could do to help improve the air quality I could get with my cabin air filter as well as some helpful discount coupons options I could take advantage of. Then walked me out after a short wait and walked me through some key check points to show the new oil condition and topped off fluids. Never had such a thoroughly enjoyable experience at a shop or with other people who have helped me with such services.

James Perri

★☆☆☆☆

6 months ago

Sad to think that this place has gone down hill. Recommended to my by a trusted oil change shop in Orem. Asked him when I moved to Hurricane where to go he said Grease Monkey by Costco. First time was great, second time they had to come rescue me on the freeway. Third and last time for me I found oil all over my driveway due to the filter leaking. Installed the wrong filter. Checked the air filter they replaced and it was wrong as well. Sometimes cutting corners is okay until you loose all your loyal customers.

Todd Manguso

★☆☆☆☆

3 months ago

This place is shady, tried to charge me for an extra quart of oil without asking me 1st. The kicker is they hadn't even put it in my vehicle until I called them out on it. They actually added it afterwards. So basically they were going to charge me for something I never asked for or said it was OK to add. Ill tell you this I won't be back as they are not trust worthy!!!! They are crooks

Ellie Lindsay

★★★★★

11 months ago

Once again these amazing hard workers made my car great again! Matt was the main mechanic assisting me on my cars many issues. Communicated with me throughout it all. Was extremely professional and nice. Communicated pricing and other issues as well as a productive explanation for everything. The product and labor was a great price and worth every cent. I was able to safely make it on a long trip ONLY because of their excellent service and amazing work. Thanks again you guys my car ran so smooth and better than ever! Oh and they have a Soda machine, popcorn, coffee, and coloring books… you really can’t beat their service and amenities.

Monique Gafa

★★★★★

6 months ago

They were great at helping me Know all my options so I could choose the best service for my needs. They seemed knowledgeable. The service went fast and professional, and my car runs great!

Gerald Cleveland

★★★★★

6 months ago

They got my truck in on time and called to give me the status. Matt was very honest with the work that should be done now and what items can wait. I appreciate the honest communication. I highly recommend.

Bobbie Jo Allred

★★★★★

2 months ago

They're very friendly and fast showed me what was wrong with the serpentine belt and why it needed to be changed. Very reasonable priced.

Joey King

★★★★★

a year ago

Thomas did an amazing job refinishing my headlights, I don't even recognize my car! And the difference it made at night was incredible, I had no idea how much it would change my visibility. And a lifetime warranty? Yes please and thank you!!!!

Sem Graham

★★★★★

8 months ago

I can’t say enough good things about my experience! Dreanna was incredibly kind, and the entire staff was welcoming and professional. I came in with a flat tire and a ripped valve stem (total disaster) but they got me in right away and truly saved the day. Fast, efficient, and genuinely caring service. I’ll definitely be coming back for all my future car needs!

Nancy Swan

★★★★★

a month ago

It was great to meet your friendly and supportive employees today! They are very knowledgeable and the work was fast!

Ty Fife

★★★★★

6 months ago

I went in with a broken exhaust pipe, and the gentlemen there helped lift my hanging exhaust pipe free of charge. Without these guys I would be in serious trouble. Huge shout out to especially Matt for being so kind and willing to offer assistance.