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About Business
Ken Garff Collision St. George is a highly-reputable Car Repair service provider based in St. George, UT. Ken Garff Collision St. George covers all facets of the Car Repair industry, with a focus on Auto body shop. With over 75 reviews and an average rating of 4.7/5, Ken Garff Collision St. George is a trusted name in the industry. Their presence in St. George, UT ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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Google Reviews
Shauna Jackson
★★★★★ I made all the arrangements to take our truck in to be fixed. Maria was so sweet and answered all questions and took care of all the insurance stuff. She kept me up to date on the progress and when something else needed to be ordered and time frames. She was absolutely amazing to work with. No surprises when it came time to pick our truck up, like we've had with other repair shops. Highly recommend Ken Garff Collision in St. George.
George Winquist
★★★★★ I could not be more pleased with the work that was done to repair my damage vehicle. Garff's Collision Repair is a top notch organization and their communication is second to none. I will definitely go back there next time there's a need to repair one of my vehicles.
Jeff Weber
★☆☆☆☆ WARNING! I dropped my 2017 Mustang off on 7/30/2025 after a car hit me in a parking lot. Maria Diaz scheduled us to come in for pictures a week prior. My car was hit on July 16, 2025 and claim was filed with USAA. I brought my car in with minor front driver side damage. Unfortunately, parts or additional parts that were needed were delayed 2 days. Which is incredible considering the minimal amount work done. Instead of putting on an OEM hood they opted for an aftermarket hood that doesn't line up! They Estimated $1700 for the striping and quit because they made a mistake buying the wrong stripes. Once the mistake was made, we called asking about the readiness and location of the car and were blatantly lied to for 3 days. When I voiced my displeasure in the handling of both the car and me as customer. I was just brushed off. Yes, they left half the car striped and basically said they don't care! They will call USAA and discuss a reimbursement. No reimbursement. This is $6000 dollars in parts and labor. SCAM No OEM products were used in the repair. September 5th, 2025: Still no action has been taken to fix the horrible work. Both Tim with USAA and Maria with Ken Graff said that they will be replacing the hood for a second time but haven't heard from anyone since the 27th of August. September 15th. 2025: Dropped the car off so the OEM hood can be installed and Stripes done on the 17th. Dean Hood at this point came out to the car and again told me the OEM is a better quality and safer.... September 16th: Ken Graff claimed the aftermarket hood fit better in their opinion, so they planned to go forward with stripes even though I was not satisfied. At this point I have told Ken Graff to stop working on my car and will take it somewhere communication and customer satisfaction are the priority. September 17th: I picked up my car incomplete and 100% unacceptable for a professional Collison company. Quote from Maria Diaz on Sep 16, 2025: "The problem is that the center support and bumper are pushed in at the front center and the impact for this loss was to the left side." Why didn't you fix it? It's very important to understand I just bought this car from Ken Graff Mesquite, picked up the car and paid my down payment at Ken Graff St. George January 15, 2025. The representation of this company at this "Ken Graff - Collison" 4096 S. River Road is horrible. They have additionally made false claims that the Decals were aftermarket and discontinued and that the car had front impact damage after they were done... When I purchased it from a Ken Graff salesman, I was told it had zero accidents and the Carfax matched. These claims were made to shift blame after both the incorrect decal were purchased and after they gave up trying to get the hood straight. This is real feedback, you have been warned! Pictures are before and after Ken Graff's Collision worked on it. in short 2 attempts over 9 weeks and they failed miserably. I have added the 2nd attempt photos. This is the way USAA closed the claim.
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