Greulich's Automotive Repair

Troy Hector

★★★★★

2 months ago

I’ve had several vehicles worked on by Greulich’s, and they have always done a great job. I highly recommend them.

N. Z.

★☆☆☆☆

6 months ago

Took my vehicle for a diagnostic waited several hours and was never contacted, called them and spoke to the manager who said they couldn’t find the problem…ok, asked about a quote for simple spark plugs and manager told me he’d call me back in 5 minutes… an hour goes by and nothing again. Decided I was done with the runaround and to go get my vehicle. Turns out he left to pick up his kid. Totally unprofessional and don't care about wasting customers time, I’ll never take my vehicle there again.

John Cruz

★★★★★

a year ago

These guys are great! They are so friendly! Text updates until my vehicle was finished. They provided pictures through a text link explaining what the failure was. Very honest pricing. I will use them again!

Susan W

★★☆☆☆

6 months ago

Not impressed with the Queen Creek location. They only have 3 parking spots for customers to park in. I pulled in to find that the employees had illegally parked a customers vehicle in the marked out spot in between a handicap parking spot & a regular spot. Since I drive a handicap van with a ramp, I was unable to park in the handicap parking spot. So instead I had to block the two regular parking spots. The guy at the desk didn't admit to it or apologize for it. He also didn't promote any future services or act like he cared if I ever came back. I had been to the Mesa location previously and I received exceptional service. I'll never go back to the Queen Creek location but I may give Mesa another try down the road.

Ali Alia

★☆☆☆☆

Edited 4 years ago

They backed my car into another vehicle after doing a simple oil change. Took a week to get it fixed after I was told 1-2 days, gave me a rental for half of that time that wasn’t comparable to my jeep. They did not go above and beyond like I believe a business should for there customers, they simply just cleaned up there mistake. The whole process was a huge inconvenience for me and my family and NOTHING above and beyond was done. This was the second time I had an incident with them after my AC went out and I was lied to telling me they could fix it, they held it for 2+ hours then told me to go to the dealer instead because they don’t have the machine to fix it. I would recommend NOT to use them at all and just to the dealer. They take better care of you and go above and beyond.

Edward Duvall

★★★★★

a month ago

I had a great experience at Greulich's. They went out of their way to secure the part I needed in order to avoid a 2-week delay. many thanks. Ed

Justin Varney

★☆☆☆☆

Edited 3 months ago

I cannot believe it. I was told I needed $3000 in repairs due to the engine mounts breaking the front axle after getting my window regulator replaced. I took it to my neighbor (who's worked for GM and had been a mechanic for years). He said the engine mounts were fine and the front axles were good as well; the grease on the "broken axle" was either excess or had been put on by someone on purpose to make it look broken. Pretty appalled at how much more I could've been ripped. Better watch out or you may agree to thousands of dollars in repairs that are actually completely unnecessary.

Mike Robertson

★★★★★

a month ago

Very professional staff. Fixed my AC pretty fast considering it needed a part. Andrew is very helpful and knowledgeable about cars in general. Would take my car back there again.

George Arias

★★★★★

Edited 2 months ago

Greulich's Automotive were great once again. I brought my 2024 SUV in for scheduled service that the dealership wanted an ungodly amount of money. They told me what I needed, did the job and save me a lot of money. They were awesome. I highly recommend them.

Steve Norwood

★★★★★

2 months ago

These guys are rock stars. I have been in the area for 5 years. Periodically, I will shop someplace else to see if I can get as good as Service. Greulichs only hires top guns. I always come back. They diagnose the problem give you the best price for your money. These are the guys.

Pamela Jones

★★★★★

3 months ago

The Assistant Manager Andrew is one of the most friendly people I have ever met. I had an appointment for an oil change for my Mercedes which took about an hour. They made a couple of recommendations and already gave me an estimate on the spot. I will definitely be coming back when it’s time to address these issues.

Jason

★★★★★

2 months ago

Brought car in May ‘25 due to squeaking in the rear when going over bumps. They replaced the suspension. After deriving 2k miles the noises were still there. Brought the car back in Jan ‘26 and they treated me very fairly. Replaced a few additional parts and were clear the entire time customer satisfaction is very important to them. Their reviews reflect it and the way they treated me proves it. Great shop with high integrity!

Kathy Hughes

★★★★★

a month ago

Been here several times. It my go to place before I take a driving trip. Andrew is so friendly and makes you feel at home. They are so honest which is hard to find today. This is by far the best auto repair shop in the Valley.

Robert Mayfield

★★★★★

2 weeks ago

Service is always great here. Team there only will do work that needs to be done e. Great at providing photos of work, will even show you what they see in person. Highly recommend, prices are fair, offer coupons and 2yr warranty on work performed.

Katie Glaser

★★★★★

a month ago

I've had work on my car done here several times and couldn't recommend them more! Andrew is so helpful and friendly. Josh as well! I've never had an issue with the work done, the price is fair, and they don't overload you with a laundry list of things to fix, just what you NEED. You won't regret going here!

David Bush

★★★★★

a month ago

Just a great automotive shop experience working above and beyond expectations in diagnosis, speedy repair, honest and very courteous customer service staff and great pricing. I am very happy with their service and will continue to use them in the future! I highly recommend!

Nicholas Applegate

★★★★★

a month ago

Most INCREDIBLE customer service we've ever had. They really see you as a real person who's just trying to take care of your car and get by, and they take such good care of you. I'm always suspicious of auto shops, especially cause it's not my area of expertise, but I will always come back to this place