About Business
H & M Automotive Service & Repairs is a leading Car Repair specialist serving the Virginia Beach, VA, Virginia Beach area. They provide a wide variety of solutions, including Auto repair shop, Brake shop, Car repair and maintenance service, and other Car Repair tasks. Boasting a solid 4.8/5 rating from 343 verified reviews, their reputation precedes them. As a locally-owned business in Virginia Beach, VA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Virginia Beach, VA.
Google Reviews
Richard Tucker
★★★★★
7 months ago
This was my second visit to H&M. As it turned out the starter that had been replaced by H&M just 4 months ago had gone bad. They replaced the starter at no cost to me since it was under warranty. It’s so nice to know that they are obviously a company with great integrity!! There was certainly an opportunity to tell me any number of things that could have caused the current problem and I would not have known any better. I will be a dedicated customer going forward!!! Thank you H&M!! You’re number one in my book!!
Terrence
★★★★★
6 months ago
Had my car taken in for a long standing sound upon turning the key after short store visits. I'd hear a loud crank but no ignition start. They found the problem and it was fuel pump and filter. Afterwards, no more sound and drives good as new. Would recommend.
jeremy staschke
★★★★★
6 months ago
True experts. Diagnosed my power steering issue within a reasonable time and completed repairs on time and with great communication. Clean shop, friendly staff. 10/10 would recommend
Eddie Riggle
★★★★★
5 months ago
I have been going hear for over 10 years and H&M Automotive has done superb work on keeping me updated on my vehicles maintenance. Thanks for great customer service guys!
Justin Ramsey
★
☆☆☆☆
Edited 4 months ago
Hey David! How is it possible Yall put the wrong OEM part on my truck that Yall ordered??? Thanks for not responding back to my issue shows your true unprofessionalism!
Nikeya Honeywood
★★★★★
8 months ago
My entire experience at H&M was excellent. I called them about my brakes and Fred got me in asap. He was knowledgeable, professional, and helpful!! Amazing customer service, competitive pricing, quality work completed, and timeliness (I was in and out same day) are only a few of the great things they have to offer! I definitely recommend them and will be sticking with them in the future.
Gina Davis
★★★★★
7 months ago
Vinnie and the team are exceptional! They explain everything with no pressure to complete recommended services. They don't delay completing the work. The shop is immaculate! I have never seen a mechanic shop with so much business be so clean. They make me feel like family not just a customer. I tell everyone I know to take their car troubles to H and M! Thank you Vinnie!
Gigi Godfrey
★★★★★
2 months ago
From the moment you walk through the door, you’re greeted and assisted with care. The team thoroughly assesses your vehicle, explains your options, and delivers excellent customer service every time.
Samantha
★★★★★
3 months ago
I’ve been going to this shop for 2 years straight and they’ve always done excellent service. I’m willing to pay a high price for a great service. Vinnie and the crew has always been good to me and answered all the questions i had every time I come visit.
Laysha Reyes
★★★★★
7 months ago
I honestly have had one experience so far. I'm glad that they were honest and genuine unlike a lot of places that come off pretty harsh, which is a big no-no for me. I had gotten things repaired in a timely manner which kind of blew my mind. Also the place is super clean which I'm not used to either. It's just amazing from the moment you step in to the moment you step out. Currently, my car is in the shop and I'm super glad that I found this place. I trust them to do any maintenance on my vehicle.
Lynn Lantz
★★★★★
4 months ago
I went into the shop not knowing how bad off my car was. These guys saved my life! They found out that I couldn't even drive my car home without significant repair. I have complete trust in their honesty and integrity. You won't find a better or fairer place. I will never forget their help in my time of need.
isaac tazewell
★★★★★
a month ago
I had a great experience with the staff at H&M Automotive… they were very professional & knowledgeable concerning my car needs…. So far… So Good, with my car running great, again… I would recommend them for car repairs & needs….
Charles Traub
★★★★★
4 months ago
I received great service at H & M: they inspected the damage to my car and fixed it in short order for a good price. Very professional and honest. If you need body work, they’re great!
Angela Cherry
★★★★★
a month ago
"I had a fantastic experience at H & M Automotive Service and Repairs! I brought my son’s Subaru in for a safety inspection. Matt was incredibly professional and kept me informed throughout the process. The service was fast, and I appreciated the transparency of the whole process. I'll definitely be returning for all my future car repairs.
Kristal Mastropasqua
★★★★★
4 months ago
The service was completed promptly and they stuck to the estimated timeline. Communication and transparency 10/10. They kept me informed & explained the repairs/process. Customer service experience was amazing, friendly staff, and a clean waiting area. I felt the prices were fair & the team was honest and trustworthy. H & M automotive went above and beyond what was expected. I will never go anywhere else, when it comes to vehicle repairs.
Mike Moody
★★★★★
3 months ago
I had my valve gaskets replaced. It was pretty much straight forward. But when an issue came up they notified me and then fixed the issue. Very happy with there work, professionalism and how quickly they get the job done. I am very happy with there work and will be telling other people about there shop.
David Bryce
★★★★★
Edited 3 months ago
I had a great experience with H&M Automotive. The team provided timely service and kept me updated throughout the process, which I really appreciated. Their pricing is competitive yet very reasonable compared to others in the area, and I never felt like I was being overcharged. The whole process was smooth, professional, and efficient. Highly recommended for anyone looking for reliable auto service!
CiCi Rosario
★★★★★
a month ago
I moved to this area from Richmond 9 months ago and chose H&M automotive after reading reviews and it being so close to my home. First I needed front brakes and those were replaced within a couple of hours and was fabulous. Unfortunately for me I had more repairs needed so I rushed it right back here! They had all parts available , they kept me updated on the process. I’ve never been to such a professional automotive place. These guys take pride in their work and reassure quality even after the work! I wish I could give it 10 stars. They will have all my money as long as I reside in this area.
scb0421
★★★★
☆
2 months ago
Went for state inspection. No need to drop off if your early, first come first serve. Took a bit over an hour while I waited. Decent waiting area. Suggested steering fluid change but not necessary for inspection. Went ahead with it and was done in about 40 mins. Super friendly guys and fast and efficient. Would definitely recommend.
Alexandria Felber
★★★★★
2 months ago
Such an amazing team and Owners! Super clean shop! They take so much pride in their work. They get your car back to you in a timely manner with no issues. I take all my personal cars there and will continue to do so. Whether you just need an oil change or major repairs they are your go to in Hampton Roads. Will always recommend!
