Autoworks Automotive Repair

Meg Sawant

★★★★★

a year ago

I had a great experience at Autoworks Automotive Repair. I have been to bunch of Autoshops for inspections and repairs since I moved to the area 4yrs ago. I have never really trusted or liked anyone. I had a check engine light on my car for a few months now and other auto shops ended up giving me $$ quotes to do a smoke test because the scanner read a ‘small leak’ but it these guys found the exact issue which isn’t related to the leak but the software parameters! So it needs a software update from the dealer and not $$ of smoke test. I am impressed with the service. And the people were nice! They have earned mine and my partner’s business for future auto needs!

Moonmaiden Mama

★★★★★

a year ago

I've been coming here since 2013. My vintage van needed a fuel filter which was located in the gas tank. No easy task and it was all done in the same day! It was a reasonable cost and fair priced. I've not had a problem since. Last fall again years later with my 36 year old van had a running/starting problem. This time an ignition switch. Within 1.5 hours after taking apart the steering column a new one was replaced and running. All the while waiting for work to be completed I found the nicest customer waiting area ever. It included comfortable Leather/Vinyl (?) cushioned chairs, usb charging ports and plug in receptacles 3 of them located in strategically placed end tables! There's coffee available with all the fixings, cups, stirrers, sugar and cream. I recently had my vehicle towed in with a problem of crank, no start. For almost 3 months no one could figure out what the problem was. Lee the owner tried to figure it out and finally said this is an electrical problem and this is something beyond what we do. Even though they spent time trying to figure it out I was not charged. This was understandably not their forte. None the less they were willing and tried to see what they could do. For which I am grateful. So its Thanksgiving week. All the while my disabled van was parked here at Autoworks. Lee was kind enough to allow my friend who's an electronics tech take a look at my van. Rich took several days tracking down and finally repaired the brittle wiring and found the short that created the problem. This was a tedious task. I could not be more grateful to Lee and staff for the kindness they have showed me in allowing me such privilege as I got my 1988 Dodge Caravan repaired. I will not be going to anybody else but Autoworks for my van when it comes to repairs. Their honesty, kindness and professionalism has won me over for good. They are reasonable and fair priced, and their work is the best you can find. At Autoworks, a small businesses truly live up to the hype of the dealers and are head high above all of them.

Jason Keilholtz

★★★☆☆

8 months ago

Rpm issue these folks said need few days with car, left there grabbed uber. Days later called back did they could said, aftermarket parts installers causing issue. Scheduled went there did diligence report that took back, now try again couldn't do to begin now blame others proudly assert "not do bad job". At least not like previous shop let me drive down road no fluid. Didn't held accountable "forget mustard and ketchup on burger" paperwork. Whatever fine print legal mumbo jumbo protect provider while punish consumer employing their commerce elected deserve. Look forward without car schedule more time $20+ bucks trip any place go yet again.

Walter Walker III

★☆☆☆☆

11 months ago

Ripped off my elderly parents! they wanted to take my used truck I just bought to this mechanic to get looked at. The owner told my parents that the power steering had a leak and "the truck could get locked up and I could be thrown off the HRT bridge." Scarred my poor 80y/o mother so bad that she agreed to pay the $2,000 bill for a NEW pump. It's been less than a year, and the power steering has gone bad, despite not having previously felt any issues. There is a special place in hell for business owners like YOU. Do NOT take your vehicle there for any work!

Heather Norvell

★★★★★

a year ago

I've been taking my car here for a bit over a year now and I've definitely found my home shop. David and Lee are always super friendly and will 100% take the time to make sure you're informed about what work is needed and why. I'll recommend them to anyone and everyone. Quick service turn around time and great customer service.

WO1F GAMES

★★★★★

2 years ago

He was very speedy with his work! My car was only in the shop for under 24 hours and I needed parts replaced. They gave a good price on the replacements and my car has been running great ever since! I highly recommend bringing your car to them for any issues you may have!!!

S C

★★★★★

a year ago

I had the A/C system on my Honda CR-V replaced here as well as a state inspection on my travel trailer. The gentlemen at the counter along with the maintenance pros were very nice and helpful explaining and showing the service they completed. I highly recommend this place and would send my kids here if they auto work done.

Tamara Turner

★★★★★

2 years ago

David was very helpful when I came in to get my tires replaced. He found me all four tires at a great price. 100% recommend! Go see David and get your car needs taken care of. It was quick and painless.

Tater Tot

★★★★★

a year ago

The guys were super nice and fun. My car was fixed on time as promised. I really like it is a small locally owned business. They explained what was wrong and got it fixed. Thanks Autoworks

Bruce Jay

★☆☆☆☆

Edited 3 months ago

Brought my classic Chevy Blazer here to get a tune up. Upon driving it home, the engine was misfiring and after a side of the road diagnosis - I noticed that a new spark plug was not turned into the port tight. Subsequently, I then found a rag that a mechanic left in the bay which had gotten sucked into the radiator fan. Upon my mentioning both of these issues to the owner of the shop, he told me that this was strange because "it ran fine when I took it to the bank earlier this morning." Attention to detail with a rebuilt classic is pretty important and I'm grateful that I narrowly dodged the amount of damage that could have been done while the owner was joy riding my truck around town with a with a misfiring engine and a rag sucked into the radiator. I will no longer be doing business here. As you can see below, instead of making any effort to reconcile the issue, the owner decided to lean into the classic " we have no record of you being here" defense. I spent thousands of dollars at your location - you guys replaced my distributor, spark plugs, oil filter, and put a set of new tires on the Blazer. Maybe your record keeping indicates a lack of attention to detail like the work that was done to my vehicle. A little accountability would have gone a long way here, but I'm glad you decided to show your true colors for all to see

Dianna Shoemaker

★★★★★

2 years ago

Total vehicle overhaul needed and Autoworks helped us work with our warranty company and repaired our severely damaged engine and all side effects. They communicated with us throughout the process, they took care of us so well, and over the years they have become our trusted reliable repair and general maintenance go-to. When a friend asks if I know a good car shop, I always say "I got a guy" and it's Autoworks. THANK YOU, Autoworks, for miraculously repairing our family's vehicle like brand new! You're the best! And always good to work with!

Shawnese Parker

★★★★★

6 years ago

Great services and excellent customer service Got 2 vehicles inspected today and it was the fastest service I've ever had. The inspector was very knowledgeable about what he was doing and even gave additional suggestions. His services exceeded our expectations. My husband and I will definitely be returning. There aren't many places you can get PERFECT customers service from the time you walk in til the time you leave. I'm definitely a proud customer. RATING DEFINITELY MORE THAN 5 STAR

Leah Brown

★★★★★

3 years ago

In the past I always felt very intimidated when I needed my car inspected or worked on because I am not very knowledgeable about anything that has to do with cars. However after coming here I have been very happy the past 5 years. Very kind and honest people and they do a good job explaining what needs to be done to someone who knows nothing about cars. I always appreciate their service.

Michelle Hoffman

★★★★★

3 years ago

I have been coming here for 17 years and there is no other shop I trust. I only trust Lee and as a female, this is extremely important when it comes to working on your car. I know that if Lee says I need something done to my car that he is not going to add all kinds of extras onto the price. I highly recommend this location especially for women. You will not be taken advantage of here

Alex Brown

★★★★☆

8 years ago

I usually wait a bit until I write a review for auto shops...to make sure everything fixed is as advertised. I got my state inspection done on a Monday and had my brakes/rotors replaced that Friday. I like that it is close to my office and I can drop my Vehicle off and walk to work. They also have good communication as far as updates if anything may arise while they are inspecting/working on your vehicle. 4/5 stars ONLY due to price, while not out of the ballpark it is higher than I have seen. (I do realize that the awesome location I commented on may cause them to demand the higher prices.)

Raymond Heiber

★★★★★

5 years ago

GREAT CUSTOMER SERVICE! Went in to make an appointment to get a wheel bearing replaced and a tire rotation. When I arrived they told me they could get it in same day and have it fixed by the end of the work day. They do great work and don't try to rip you off with "extra" work that "needs" to be done with your vehicle. As long as I am in Virginia I will continue to use this business for all my vehicle repairs and inspections. Thank you again!

chastity browning

★★★★★

5 years ago

Excellent service. Friendly and engaging. They take the time to explain things and treat you fair and make you feel like your having a deeper personal experience rather than just business. Mitch did the work and I believe others helped complete the task in a timely manner it's good to hear about teamwork to execute a job rather than excuses when a deadline is missed. I will continue to recommend them to all my family and friends.