H & R Tire & Auto Inc

Jennifer Deckinger

★★★★★

2 years ago

I’ve been taking my 2011 Honda Pilot here for a few years now, after the dealership told me the repairs would be too much money and it was time to buy a new car. A friend recommended HR Tire. I’ve dealt with a lot of mechanics in my life all over the country and these guys are as honest and as straightforward as they come. I have never once felt like I’m being ripped off or sold something I didn’t need. If they are not 100% sure about an issue, they say so. But they find out. I went in once with ann AC issue afraid that it would cost me a thousand dollars after some digging they said the problem was an easy fix and charged me nothing. I live in Springdale, and it’s a bit of a trek to get there (probably passing a hundred other mechanics on the way) but peace of mind is worth the drive. I won’t go anywhere else.

John Porter

★☆☆☆☆

2 years ago

Almost $100 to get my tires balanced and two of them remounted and rotated from one side to the other due to a camber issue. They only balanced two of my tires and the other two were rotated from front to back, not side to side like I asked. When I went to rotate them myself I noticed that the drivers side lugs were very loose and the passenger side was over torqued bad.. They also kept one of my center caps and I had to go back and get it. They kept one of my nice valve stem caps too for some reason. On the plus side at least they didnt scratch my rims.

landscaperist

★★★★★

7 months ago

Quite honestly if you live in Fayetteville or surrounding area and do not use this shop you are missing out. Very friendly and knowledgeable.

Kaiti Guthrie

★☆☆☆☆

2 years ago

Posting as a witness to my dad’s latest experience. We’ve entrusted our vehicles with H&R for years and my review would be 4 or 5 stars were it not for our experience the past couple months. This shop isn’t the same as I remember it. Regrettably, they lost our trust and loyalty given their lack of responsibility for incorrect and untimely repairs, leaving my dad’s truck unlocked, and the robbery of parts and items from inside his truck that took place while in their care. The truck was also left dirty inside when it was dropped off clean. Unfortunately, I can only give one star. If they take full responsibility for their role in this and make things right, I will update accordingly. We would prefer to see them do well like they have in the past.

ben franklin

★☆☆☆☆

9 months ago

Owners are great. The mechanics in that other building suck. They all should be fired. It's a mess in there. They screwed my car up royaly.

Gabrielle Patton

★★★★★

a year ago

I had a flat tire with a slow leak and needed it fixed. I had my kiddos with me and my husband was at work. They didn’t make me wait long at all and let me and my kids stay in the vehicle while they fixed it! 🙌 super sweet people!!! We will definitely use them again!

Chris Cullum

★★★★★

4 months ago

Great customer service. They do a good job.

Logan Lind

★☆☆☆☆

a year ago

DO NOT USE! Spent over $1,200 over the course of 3 seperate trips with this place in the last year because they tell you with parts "you get what you pay for" but the steering wheel on my vehicle still shakes uncontrollably when going over 40mph. After the warranty was honored the first time on the wheel bearing replacement... i went back again and they held on to my car for a week telling me they'd call back and never calling back. They ended up doing nothing to the vehicle on the last trip in and said its just fine... one week later the wobble is back in the steering wheel and completely unsafe to drive. I was told by Harold that my the bearings came lose again, that parts were ordered and being waited on, and then when I called back the following monday and tuesday I spoke to Harold again who seemed to remain clueless on the status of the vehicle, but i was transferred to him every time anyways. And this time when i called he said that nothing was wrong with it. So i guess they ordered parts and waited for them to come in for no reason since they didnt install them yet held my car for a week. Use anyone else.

Amanda Manuel

★★★★★

5 months ago

Have taken great care of our vehicles and have been honest.

Kimberly Spurlock

★★★★★

a year ago

The people that work here are very nice! Great customer service! They keep you informed on everything they are doing to your vehicle. Highly recommend! Prices seem competitive with other places. The customer service alone is worth the price. Hard to find that at most places.

Live Release of Live Skunk

★★★★★

6 months ago

Great place to get your tires fixed or to purchase them. I was really impressed about how quickly they got me in and out of there. The price was reasonable

kayla lane

★☆☆☆☆

7 months ago

unfortunately, i won’t be returning any vehicles here. what started out as great service had not help up over time. the past few times i’ve left my car here for any reason, it’s sat for days before even being acknowledged. the last time, my car sat for 5 days just waiting on a diagnosis, and i was not informed that my car lost power while sitting in their parking lot. upon picking up my car, everything had been reset and the anti theft had been triggered, and my radio is completely locked, meaning my car had been restarted after dying. not to mention, having to call every day and re explain what needed done to every person who answered the phone. it’s just not worth your time.

Wes J

★★★★★

3 weeks ago

Good people who always treat me fairly and take care of my truck

Alane Maltese

★★☆☆☆

Edited 2 years ago

Very disappointed. Took my F150 in immediately when the low oil light came on while stopped at a light(it went off when rpm's went back up) they told me it was leaking oil everywhere and they couldnt fix it. That was confusing and frightening, as i had never had an oil leak before. I had to call All Star towing to take it to another repair shop, and they used the diagnostic software to see that it was just the oil sensor that needed replaced. No oil leak at all. A simple fix. I used to respect this place, but now they get no business from me. I highly recommend Byron Aguilar Auto Repair LLC Mecanica En General!

Kaylie B

★★★★★

a month ago

I've been here multiple times and always have a great experience. Family owned/operated. Honest pricing.

Kelby Middleton

★☆☆☆☆

6 months ago

$150 plus tax so $177 for a small car front in alignment everywhere else in town is priced ar $100 guss thay think they do better work. This place use to be a very competitive on there price is the only reason I didn't ask up front. I won't be back

William Perea

★★★★★

4 months ago

I truly Love H&R tire! Been coming here since 2010 and trust them over any Dealership!! They've got great services and are extremely nice and I truly love that they'll explain to you what the problem is Barney Style for anyone that's not Mechanically knowledgeably! I personally would choose them over Big O Tires and any other corporate Mechanical shop.