Hank's Auto Service

EM DEE

★★★★★

7 months ago

Excellent shop! Kurt is as honest and stand up as they come and his work is top notch. He was completely forthcoming with me about diagnostic, didn't nickel and dime , quickly made an error right , and then took care of me just to make it right once over. I wont go anywhere else in holland and would highly recommend to anyone.

Othay Sirisack

★★★★★

4 years ago

These guys are hands down the best in West Michigan. They are friendly and have a good staff on deck. I came in to get my resonators welded and they got me in and out. The welds were phenomenal. Highly recommended + very knowledgeable! I would come back here on all my exhaust repairs & welds!

Andrew Steffes

★★★★★

10 months ago

Love working with Hank's Auto Service! Kurt was able to get me in right away for an appointment, was very thorough in his work, communication was great, and he was able to fix my car and get me back on the road within a couple of hours. I will be coming back to Hank's Auto with all repairs! I highly recommend this place!

Aidan Sam

★★★★★

a year ago

I’ve taken my car to Hank’s twice now. Once for an exhaust leak which they fixed in a day. And most recently for a diagnosis and fix of a high idle after I tried to fix it myself. There were a couple things that were causing the problem. But they were quick to find the solution and probably would have had the job done in a day or two if not for shipping times. Kurt is a very respectable dude and it’s always a great experience working with the shop. Their rates are more than fair and they do quality work. They’ve definitely earned a loyal customer!

Janet Bishop

★★★★★

2 months ago

Such a great honest place for any car. Customer service is 10+.

Old Guy Outdoors

★★★★★

10 months ago

The whole team at Hanks was outstanding! While on a roadtrip from Tennessee to the U.P., I encountered a CEL and needed service to address it. Luckily I found the right guys, they get me in right away and addressed the issue. You never know who to trust when you're out of town but I could not be more pleased with their service. Not only did they fix the issue within 2 hours and for a VERY resonable price, they also did not try to upsale and was very straightforward on what was needed and what could wait. I could not recommend these guys more!!!!

Steve von Dobschutz

★★★★★

a year ago

Good people, great service, fair pricing. I've had several repairs done at Hank's and Curt has always been square with me about everything. I appreciate how quickly they get my cars in for service, that they are finished when promised, and the cost is always fair. Best of all their quality of work is excellent.

Jodi Lockett

★★★★★

a year ago

Amazing! They are honest, work hard to get you in as quick as possible. They do a great job, I just can't say enough about Hanks. My husband and I have both taken our vehicles there, and they are all just wonderful! Thank you Kurt and everyone there, your so appreciated!!!!

Joey Graves

★★★★★

5 years ago

Had a great experience with the guys at Hank's. Price was fair and the work they did, speaks for itself. Thanks

Heather Norden

★★★★★

a year ago

Kurt was great to work with. My civic needed exhaust work and he was able to get me in quickly and fix it in timely manner! Would definitely recommend Hanks Automotive Repair.

A

★☆☆☆☆

5 months ago

I loosen a bolt see if they would scam a ppl sure enough they replace the whole thing with out just tighting it back .. get estimate do your homework ppl befor it happens to you

Erin Davis

★★★★★

2 years ago

They are fast, efficient and thorough. I came in and told them my car was a death trap and I didn't feel safe in it (control arms were going out) so they scheduled me right away. They worked with me to fix what needed to be fixed and what could wait because I was strapped on cash. This is my second time using them and I'll definitely go to them for all my car repairs. They had my car in and out so I wasn't without transportation for long. The staff is super helpful and kind!

Lizzie Sanderson

★★★★★

a year ago

Took my car in for a stalling issue, they were able to get me in the next day and thoroughly looked it over. Kurt is awesome and respectful. I will continue doing business with them 10/10 recommend.

Blythe Brown

★★★★★

a year ago

Thank you, Hanks Auto and to all your staff. I adore you all. I had been getting ripped off for thousands by mechanics for years. I finally found a Diamond in the rough who have good values and genuinely are there when I need them and don't gouge me for money. Words can't express how grateful I am for Hanks Auto. Thank you again!

badhairday22001

★★★★★

a year ago

I was totally thrilled with the customer service received with this company. Extremely helpful, reasonably priced, no surprises. Finally an honest mechanic shop! Thanks so much Kurt!

Ben Hooper

★★★★★

9 years ago

I've used Hank's auto for about 6 years now. I have never EVER had an unfriendly experience there ... EVER. They and the owner are the absolute nicest people to deal with. Most importantly, they are the most honest business i've dealt with. Very upfront with labor and costs. They take me out to their shop to show me exactly what is wrong and what they need to do to fix it. Very knowledgeable and very very fair. And regarding cost, they are the least expensive shop in Holland. I've priced work out in the past and they are consistently MUCH less expensive than the alternatives. Excellent shop and very VERY highly recommended.

Lazy Monarch

★★★★★

3 years ago

Very friendly inviting atmosphere. Had a whole muffler system put on and was back on the road in less than an hour. Cost less than another local place that I got a quote from. Very clean waiting room. My car did not have the oily grease smell like I have experienced from other places.