HC Auto

Kei Ghan

★☆☆☆☆

a year ago

In the beginning, they were great. Over the years, I've had to find other mechanics to do work since they didn't respond about work I needed done. This last time though has caused me to reevaluate. I was told to bring in for "free inspection" which it wasn't free. I had to pay over $120 which was to take down brake components and thoroughly look at it all, which was not done. They did a visual inspection, put some stop squeak on my brakes (which my brakes still squeak)..I basically paid the $$$ to do that when I could have done that myself or someone else. I had asked for them to look at the suspension parts since I was paying all that money. I was told they didn't need to check that. But when bringing my vehicle out they mentioned a suspension issue and no quote of that issue. He basically took my $$$ even after telling of the issues that I have paid other shops to find but were unable to do so. I was an EASY mark and that is exactly what happened. I was tricked. He scammed my friend as well. I just didn't listen. Brake work that was done horribly, over $500 for one brake and still messed up. I took my vehicle somewhere else who pointed out one of the issues this shop said it needed in fact didn't need repaired. HR AUTO quoted almost $600 for an unnecessary repair. Needless to say I won't be going back here. The money I paid I could have used on other needed repairs or paid others to look at it correctly. I'm out money and still need repairs.

B Geo

★★★★★

3 months ago

Great service fix my truck right will definitely be back again

Leslie M

★★★★★

3 years ago

Hugo did a Professional job fixing new struts and engine parts on my car. Him and his Team provide fast service, I dropped off my car one day and it was ready the next day. My car drives super smooth now and doesn’t show “check engine light” anymore. I recommend you go to HC Auto for your vehicle needs!