About Business
Residents of Grand Prairie, TX, Grand Prairie have long trusted HD Auto Repair and Tires for their expert Car Repair needs. Whether you need assistance with Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.7/5 rating with 74 reviews. Throughout Grand Prairie, and particularly in Grand Prairie, TX, HD Auto Repair and Tires is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact HD Auto Repair and Tires for any Car Repair inquiries or to schedule a visit to their Grand Prairie, TX facility.
Google Reviews
Brittany J
★★★★★
3 months ago
I had a really scary situation earlier this month after running over a box on the highway that was filled with some type of expanding styrofoam. It wrapped all around the driveshaft underneath my truck, and some of it even melted onto the exhaust line. I was honestly panicking because I could hear what sounded like the driveshaft squealing, with the styrofoam flapping underneath while I was driving. I took the nearest exit, which happened to be the same exit I take for work and drove straight to HD Complete Auto. I had never used them before, but I always see them working every morning on my way to work. As soon as I pulled in and explained what was going on to Chris, they jumped into action. Nathan immediately had me back into a bay. He used a manual jack and lifted my truck up, got on the ground, and started cutting, peeling, and scraping the styrofoam off, including the parts that had melted onto the exhaust line. Nathan and Alex were already working on another car, but I can tell that they heard the urgency and worry in my voice and did not hesitate to help me. I truly cannot express how thankful I am for them. I know that they saved me tons of time and money versus going to the dealership! Their customer service is 10/10, and I will absolutely be bringing my vehicles back here and recommending this shop to others. Thank you guys so much for helping me!
Maricruz Cardenas
★
☆☆☆☆
3 weeks ago
I hope this can be helpful for others. DO NOT take your car to this shop or you will take it home in worse conditions. I spent almost $ 4000 for them to fix an oil leak that supposedly they found. I gave them three chances to do the job right and they never did. They also changed my brakes and after they changed them the car now shakes real bad when I go 60 miles or faster. They are NOT honest people. They don’t know what they’re doing, the only thing they know how to do is take your money.
JK 1611
★★★★★
7 months ago
Great experience all around. Mechanic Chris was very knowledgeable and informative. Will certainly be recommending HD to anyone who's looking for fast friendly affordable services on their vehicle.
RAF O82
★★★★★
9 months ago
My experience was outstanding. They were able to find a problem with my vehicle, providing me details and updates of the work being done. Very polite, professional knowledgeable, and honest work. Highly recommend this business for your vehicle repairs.
Ahmed Oseni
★★★★★
a year ago
I recently had my brakes fixed, and the experience was fantastic! Chris was incredibly welcoming, helpful, and even cracked a few jokes that made the visit enjoyable. He really knows how to take care of customers, and the service was top-notch. My car was ready sooner than expected, and everything was explained to me clearly. I highly recommend this shop for anyone looking for great customer service and reliable repairs!
Kiesha K
★★★★★
9 months ago
My tire light came on and thought I had a slow leak so I was driving by and stopped in today June 3 not far from my job. I was greeted soon as I pulled up informing them of my concern by Cris. I think that’s his name very informative nice friendly. I had a leak around my TPMS he it in no time And for a reasonable price
abdel Bal
★
☆☆☆☆
Edited 10 months ago
👎🏻👎🏻👎🏻👎🏻 Please Do not leave your car AT THIS SHOP!!! If your car is at this shop, go pick it up. I wondered why they didn't include the receipt details. Later, I found out that they gave me a cheap item and made me pay three times its price after I researched and confirmed with other sources. absolutely do not recommend this place!!! They will tell you to bring the car in to check but do not tell you what they charge for checking until afterwards they basically just looked at it without taking anything apart and if you decide to take it somewhere else they will try and get almost $100
Vitality
★★★★★
2 years ago
These fine gentlemen have helped me out of a bind twice now. First time, they did a phenomenal job fixing up my oil-well, along with a general tune up on my car and got me a deal and payment plan that suited me. Second time was for my tire. It was much cheaper than what was basically engine repair but of course it would be. It was done in a reasonable/surprisingly quick time for a low price and I got to watch them do it. Excellent service, extremely friendly group of guys, and a fantastic job well done to boot. Not mention the time my girl had to go in for her brakes. She basically worn them down to past the point of grinding (which is really bad for those unaware). However, they fixed her up, set her up good, and by God that car brakes better than it ever has before. Almost as good as mine. For someone who cares alot about his car, and is very picky over who gets to work on it, I can't recommend these men more. Absolute legends. Will definitely be coming back no matter the problem, cause they just take care it better than anyone else around.
JENNI MONTOYA
★★★★★
2 years ago
I had an outstanding experience with their hospitality and tire care services. The staff went above and beyond to make sure my needs were met, providing a warm and welcoming environment. The attention to detail in taking care of my tires was impeccable, ensuring both safety and longevity. I highly recommend their services for a five-star customer experience.
Abigail Martinez
★★★★★
7 months ago
Glad i stopped here they explained Why my car Was making that noise gave me a great quote and fixed my car the same day i will definitely recommend this shop .
John Cleveland
★★★★★
a year ago
Very awesome shop and awesome service!! Chris was super, and did an awesome job mounting my tires for my Miata. Very fast and paid attention to detail to even align the dots on the tire with the valve stem! Super super friendly!! I feel out of place when I go to other tire shops like discount tire. Staff there is always rude and disrespectful. Not here at all, total opposite!! This is 100% hands down my go to tire shop! Will be getting alignment done there in a couple weeks as well! Thank you for the great service!
Rafael Lanuza
★
☆☆☆☆
7 months ago
Be careful whit this guy's They install parts and triple the price They did work on my car last week And told me my battery was no good They put a 120 dollar battery from AutoZone And charge me 250 on the bill just for that And I have proof of that. Make the owner is very rude and unprofessional
Brianna Stewart
★★★★★
2 years ago
I recently visited HD Auto Repair for an alignment, oil change, and new tires, and I must say, I was thoroughly impressed with their service. The team at HD Auto Repair was incredibly efficient and quick, ensuring that my vehicle was taken care of promptly. I had the pleasure of being assisted by Chris, who was not only knowledgeable but also very thorough in explaining the process and addressing any concerns I had. His expertise and attention to detail were truly commendable. Chris is undoubtedly a great asset to the company. I highly recommend HD Auto Repair for their exceptional service and the professionalism of their team.
Ant Man
★★★★★
a year ago
Always a great experience here. I don’t have the best of luck with cars. However everyone at HD is always very helpful. They’re all knowledgeable about their work. Prices are very reasonable. I don’t go anywhere else for my car issues. Thank you HD
Abigail Pierro
★★★★★
2 years ago
Chris was very friendly and extremely helpful! Very good rates and even better customer service! Gave me a very comprehensive, easy to understand overview of everything and was very willing to explain everything. 10/10 will come back again for any of my future auto repair needs!
Carolina Esparza (Shooting from the hip!)
★
☆☆☆☆
a year ago
Do not leave your car AT THIS SHOP!!! If your car is at this shop, go pick it up. Cris the receptionist is the most dishonest individual, they have inadequate mechanics, the Owner Mike simply does not care about the shady buisness going on in his facility!!! They do not honor the 30 day warranty, they take your money and will leave you with a damaged vehicle I am an honest individual that simply supports our local shops and want our community to know when there is a dishonest buisness in our city. CUSTOMERS BEWARE!!!
Ann T
★★★★★
2 years ago
Chris was very helpful, reassuring , and professional. I was a walk-in new customer to HD Complete Auto Repair for engine light on, and engine diagnostic check. He is a awesome mechanic who addressed all my questions and concerns first then repaired my car in a timely manner. Satisfied customer and definitely recommend their service.
Kenji Almazan
★★★★★
a year ago
This is my new go to stop for anything car related. The hospitality here is unlike any other place, they treat you so good and are so straightforward. From my first stop here for something minor to coming here to add parts to my vehicle, they’ve been so kind and straightforward as well as willing to help. Pricing is very fair. Will be bringing my cars here to this new shop for everything.
Blanca
★★★★★
a year ago
I went to the shop next to Kroger. They were rude and expensive " repair ". Refused to refund me. Well, I ended at HD AUTO REPAIR shop, where Chris, the owner explained to me the issue, clear and offer me options. By the way, I saved hundreds compared to the other place. Honesty, quality, and great attitude is what I found here. Strongly recommend this place for any repairs in Grand Prairie. I feel great about my car!!!
Ramon Gonzalez
★★★★★
10 months ago
Great deals, fair prices, and outstanding service from the guys here. Discount tire down the street was busy as always and these guys got me in and out in half the time with a 4 wheel alignment.
