Heights Mobil Car Care

Natalie Ann

★★★★★

3 months ago

Won't go anywhere else! All the guys are great and really explain everything and as a girl, they never talk down to you which I love! They are all so nice and funny and so welcoming and really explain everything about your car. JJ is really great at the front desk too! Very welcoming and super nice and remembers. 10/10 service, won't go anywhere else!

Rose Jankowski

★★★★★

Edited 3 months ago

JJ and Justin are great service reps. Heather, Gene and the entire staff are very respectful. I always feel like I am getting the best service. I feel safe when I get gas or have my car serviced. A very trusted business in Timbergrove. Thanks Heather.

Tina Sabuco

★★★★★

4 months ago

I ADORE Heights Expert Automotive! We have been going there for approximately 20 years and are very thankful for their service. Their honesty, kindness, and genuine caring cannot be matched. Where else do you get a thank you card signed for everybody when you pick up your car? Heather and Gene always take the time to say hello and touch base, even when they are busy. Justin, their new service manager, was great and fits right in with culture they have created there. Take your car here and you will not be disappointed.

Oscar Beard

★★★★★

a month ago

Family , Friendly, and Experts are words that only begin to describe Heights Expert Automotive! I typically deliver parts to this establishment, however this time I needed my headlights replaced . I showed up worried not being seeing able to see on a gloomy day , however my anxiety was relived. After a small talk with Mr.Gene (who solved a problem right away) and an always lovely encounter with Mrs.Heather (She’s amazing) . I talked to JJ at the front desk who greeted and helped me with a huge smile and a can do attitude. He ensured I would get the service I needed ! Every experience has been amazing with both service advisors, and all technicians! This is a must stop for all automotive needs! Thank you Heights Experts Automotive , you guys ROCK!!

Joe Collins

★★★★★

4 months ago

I came for a second opinion on my motor. The team worked very hard to diagnose the specific issue with my truck’s motor and used a wide array of tools to find a bad valve. The care for detail and comprehensive report saved a ton of money on repairs as the dealership service team said the motor was gone when that wasn’t the case. I’m glad there is a great shop in the neighborhood as I just don’t experience the same level of care at dealership service centers or other auto shops in the heights. They do a great job on oil changes for domestic and European cars, too.

Blanca Moreno

★★★★★

3 months ago

Ricardo has taken exceptional care of my car for years, and it still runs like new. I purchased my vehicle in 2015, and ever since, I’ve followed Ricardo everywhere he’s worked because I truly trust his expertise and honesty. I won’t let anyone else touch my car. Now at Heights Expert Automotive, he continues to provide the same reliable, high-quality service I’ve always received. If you’re looking for a Master automotive technician who is knowledgeable, trustworthy, and consistent, Ricardo is the one to see.

Mary Jean Carter

★★★★★

2 months ago

Friendly, timely follow up. Price was exactly in the ballpark I expected for all the services I needed. I have a 2010 Nissan Pathfinder that needed a full checkup and service maintenance. They provided a detailed bumper to bumper diagnostic report with photos and recommended repairs. It drives like new. Also came with a 36k/36mo warranty. I’ll be using them for all my future maintenance.

Yegorov Sergey

★★★★★

4 months ago

I had good experience with them. They working on multiple type of services from alignment to brake pads even if you looking to reprogram something on your car they will able to help you, and for reasonable price. Costumer service was great as well JJ and Justin was incredibly polite and professional🤝 strongly recommend 👍

Chris Scheer

★★★★★

3 weeks ago

Really can’t say enough good things about Heights Expert Automotive. The got the work done quickly because I was in from out of town, and they even completed the job for a bit less than they quoted me. Great experience all around!

James Hales

★★★★★

2 months ago

I brought my car in because it was very unwell (squeaky suspension, rough ride, low engine noise, car shaking). I was given a quote for repairs and naturally it was much higher than I wanted. Saddened by this I got another quote from my usual car guy, and while his was slightly lower it affirmed the quoted price at this location was reasonable. JJ in the front office is absolutely stellar. My car now runs so much better than it has in a very long time. It cost me a lot, but the necessary repairs were daunting. I can see myself bringing my car back here. I drive a Mini Cooper Convertible. They also vacuumed out my car and it smells fresh.

Kristin Cameron

★★★★★

2 months ago

I had a check engine light on and they ran a diagnostic and got my car repaired right away. JJ was a great communicator and I never had to wonder what was happening with my vehicle. Everyone I spoke to was kind and honest. I love this shop! The biggest perk is you can drop your car or pick it up after hours at the connected Mobile station (open until 9pm).

Andy Halliday

★★★★★

3 months ago

I had drove into town to visit my sister and when I got to her place my truck over heated and had no coolant in the reservoir. I asked my sister and she sent me to Heights. I was only planning to be there fir Thanksgiving and head home on Friday, so on Friday I went to Heights and explained my issue and explained that I was from out of town. They listened to me and said they would try and work it in and let me know what they find. I sat there waiting on my sister to pick me up. The managed to get my truck in and diagnosed it, and told me what they found which aligned with what I thought and did a good job explaining what they found. They then let me know that parts were available and they could get them by early afternoon and then repair my truck and should have it ready by late afternoon. They provided me an estimate which looked really good so approved the repair and then left with my sister. Mid afternoon, they called me and told me my truck was ready to be picked up. I was happy to hear that and went to get my truck. I got there and was greeted by them and they explained the repairs and provided me with the warranty information and explained how I could use the warranty even though I was not local, that was good to hear. I thanked them for taking care of me that day so I would be able to drive home as planned. It was a great experience and they were very helpful. I would use them again if I was there.

Margaret Todd

★★★★★

4 months ago

Friendly, personable, efficient and professional. First time there (my vehicle is now out of dealer warranty). Coat me a bucket of money I didn’t expect but at just over 100k miles, I wasn’t exactly surprised. Showed me all issues physically in the shop while it was up on the lift. Gave me a loaner SUV - not exactly the lap of luxury but I wasn’t thankful for it since my vehicle was there 48 hours. Great people, and locally recommended. I’ll be back (odds are…. Soon smh)

Benjamin Hobson

★★★★★

2 months ago

Highly Recommend! I visited Heights Expert Auto for the first time a couple of weeks ago after getting a different opinion elsewhere for a check engine light. I had done a lot of research beforehand and was looking for a thorough, accurate diagnosis — and that’s exactly what I got! It turned out to just be a sensor that was out of place, and the correct diagnosis saved me from spending extra money replacing parts that I didn’t need. JJ and Justin at the front desk were welcoming and friendly, and JJ did a great job keeping me updated on my car. I never felt any pressure to make a decision, and I really appreciated how transparent and easy to work with he was. I’ve since returned for a brake job and an oil change, and both experiences were just as positive. It feels good to have a trustworthy shop I can rely on for repairs and maintenance!

Chris Pry

★★★★★

3 months ago

There aren’t enough words to say all of the good things that there are to say about the crew at Heights Expert Automotive. They took great care of my C4 Corvette ZR-1. A lot of other shops were not up to the task of working on a vintage corvette, but Heights Expert Automotive was happy to help. The folks are knowledgeable about everything and are up front about costs and what needs to be done. I trust them with any of my vehicles.

Jessica Washington

★★★★★

a month ago

Excellent Service & Truly Stress-Free Experience! I want to take a moment to say how absolutely wonderful my experience was at **Heights Experts Automotive (formerly Heights Mobil)**. After dealing with a corporate dealership for services that had me make online appointments only to tell me they’d need to keep my car for three days just to diagnose it, I was beyond frustrated. I decided to search Google and came across Heights Experts Automotive — and I’m so glad I did. From the moment I called, I felt an immediate sense of relief. When I arrived, I was greeted and assisted by the owner (a woman-owned business, which I love to support!) and JJ. They were both professional, welcoming, and extremely knowledgeable. They got me checked in right away and assured me they would do everything possible to diagnose and fix my car the *same day* but didn’t make any promises that they couldn’t keep. Their communication was excellent — they use a modern system that keeps you updated with findings and recommendations in real time. JJ took the time to explain everything clearly, without pressure or confusion, which I truly appreciated. I never felt rushed or talked down to, and that means a lot. What really stood out was their honesty, efficiency, and genuine care for their customers. They delivered exactly what they promised and got me back on the road far sooner than I expected. If you’re tired of impersonal auto mechanic shops and want honest, reliable service from people who truly care — **Heights Experts Automotive is the place to go**. I will absolutely be returning and recommending them to everyone I know! Highly recommend! 🚗✨ Jessica W( Black Chrysler 300)

gjh in msn

★★★★★

3 weeks ago

This place is hands down the cleanest most professional and efficient mechanic shop I've ever encountered. In fact the place was so nice and so clean it seemed more like the office / waiting room at the high priced Volvo dealership than an independent automotive shop. In addition and equally important they are incredibly honest and trustworthy as witnessed by the story below. Last week while I was working in Houston from out of state, my 2015 Volvo V60 began having starting issues and showed an "engine system urgent" warning code. Luckily for me this shop was just a couple blocks from where I was working so I stopped to see if they could help me. Justin checked the code on the spot and let me know that it was an EVAP code and then fit me in for service the next morning (my choice). I told him that if it was a few thousand dollars to just go ahead and fix it and if it was more to let me know and I'd make a decision A couple hours after dropping the car off the next morning I got a text indicating that they had fixed the EVAP code by simply tightening the gas cap and they even sent someone over to where I was working to pick me up (driver/mechanic named Thomas who was bright, professional and engaging). Aside from my good fortune finding this place I think it's important to stress here that any other mechanic shop given the go-ahead on $3,000 worth of repair would have found at least a thousand dollars worth of work to do, but my bill when all was said and done totaled $192.84. Hard enough to find a good mechanic these days but to find a good mechanic shop this honest is worth its weight in gold and if I didn't live five states away this would be my new shop... might even be worth the move!!!