West Houston Auto Repair (Briar Forest)

Rating: ★★★★★ 4.7 / 5 (376 Reviews)

West Houston Auto Repair (Briar Forest) is a Car Repair located in West Houston Auto Repair (Briar Forest), 13215 Briar Forest Dr, Houston, TX 77077

You can reach West Houston Auto Repair (Briar Forest) through the contact information provided on our page. You can also access our location using Google Maps.

Working Hours

Monday: Open (8 AM–6 PM)
Tuesday: Open (8 AM–6 PM)
Wednesday: Open (8 AM–6 PM)
Thursday: Open (8 AM–6 PM)
Friday: Open (8 AM–6 PM)
Saturday: Open (8 AM–4 PM)
Sunday: Closed

Reviews

Lili

EDIT: Within 20 mins or less I received a phone call from the owner himself explaining what happened the day of my service and offered a way to try to make it right. I will allow a second chance, and will edit my review after the next date of service to better reflect my overall combined experience. I will update stars as each interaction is made. Horrible service! Will not be returning! I brought in two vehicles and told them I needed one ready before the other, and they promised me they would take care of that car first. Guess what? They didn’t. They seemed under staffed, took 45 mins to an hour to do ONE oil change, and it was on the car I asked them to do last of the two I brought in. This caused so much unnecessary and un-needed stress. I needed to leave because I had something extremely important to do, and I was so frustrated that I ended up walking out to never return. I’ve still have yet to get my oil changed when I tried to support their business.
★★☆☆☆ 10 hours ago

Kaitlyn Robinson

Did a great job with my maintenance and made everything extremely easy to understand.
★★★★★ 6 days ago

Laleashia Davis

Great service very knowledgeable and professional. They send all the work and work that needs to be done in your invoice. Clean work areas and great team work. Brian is an awesome manager.
★★★★★ a week ago

brenda mohr

It took awhile to die my repairs but I was very pleased that they handled things professionally
★★★★★ 2 weeks ago

Debbie Heath

Excellent service and knowledge!! Great experience from start to finish. Would highly recommend. I have found my new auto repair shop and will definitely use again when needed!!!
★★★★★ 3 weeks ago

Mary Trevino

They got me in the same day my suv stop. Order the part and fixed it before I got off work. Everyone was kind and professional. I will be back for future repairs.
★★★★★ a month ago

Chris Urban

First time here and will definitely be a repeat customer! Quick and excellent service!
★★★★★ a month ago

Diane Goldberg

★★★★★ a month ago

Ilaix Gomez

$159 for a Volkswagen oil change . They have lost their minds. The Volkswagen don’t even have it that high. The previous owner offered 6 changes and rotations for $169. Highway robbery.
★☆☆☆☆ a month ago

Casey Reilly

Shop has new ownership and I cannot recommend this place enough. Lucas is awesome and if I can help it, I’ll be coming here for any and every service my car needs.
★★★★★ a month ago

Chelsey Coleman

The staff was friendly and very helpful! The wait time was reasonable, will definitely return to get my car serviced again
★★★★★ a month ago

Fatih Celepoglu

Horrible customer service. Don’t respect your time. Rude and racist. Consider to go to discount tire right next door. You will be treated much better.
★☆☆☆☆ 2 months ago

beshara janho

Outstanding customer service! Sandy was Super friendly and professional. Highly recommended!
★★★★★ 2 months ago

Mary Kwietniak

★★★★★ 2 months ago

Myrna Batir

Hidden gem for state inspection. Will definitely be back and highly recommend this place for anyone wanting to get their state inspection done.
★★★★★ 2 months ago

Cornelius Johnson

Lucas is the man! He always gives great customer service!
★★★★★ 3 months ago

chao lau

Top-notch service and will definitely come back!
★★★★★ 3 months ago

Joe Mata

★★★★★ 3 months ago

Contact

Address: West Houston Auto Repair (Briar Forest), 13215 Briar Forest Dr, Houston, TX 77077 Houston, TX Houston

Phone: +17135752740