Hermantown Service Center

Richard Egge

★☆☆☆☆

11 years ago

Rick and the guys at Hermantown Service Center have been working on my vehicles for over 15 years and I had been happy with their service.....until recently.....I referred my son to them to repair his Subaru that was over heating. HSC knew that the vehicle was overheating and based on the the mechanics recommendation my son invested $1950, which was over $450 more than they had originally quoted. After paying he drove away thinking that he had a car that would get him around. 2 days later the car over heated. My son brought his car back and the mechanic told him that the head gasket was blown and it would be $1600 to fix it.....the mechanics had not checked the head gasket.....which is the first thing that should have been checked on a Subaru boxer engine. The sad part of this story is that Rick from HSC would not stand behind his work.....he told my son that he absolutely not help him in any way. Very disappointing......I would not recommend that anyone use Hermantown Service Center.

Ben Bong

★★★★★

7 years ago

These guys do outstanding work. They get the work done with a quickness and don't charge an arm and a leg. One of the very few shops I trust to service my work vehicles!

Paul Manning

★★★★★

2 years ago

Wonderful service and a friendly staff. Great work done on my car, and their prices aren't bad.

Jack Munger

★★★★★

2 years ago

Great service, fair prices, and nice people. They are a service center that isn't out there to milk you for your money. Highly recommend.

Janet Omundson

★★★★★

7 years ago

Rick and his mechanics are the best. When I go on a road trip, my car doesn't leave town until Rick or one of his staff checks it over to make sure it is road worthy. Trustworthy! Knowledgeable!

Dean Luoma

★★★★★

3 years ago

The customer service and work quality at Hermantown Service Center is fantastic. Very efficient and competitive pricing. I highly recommend them for all of your car and truck repair needs.

Nicole H

★★★★★

Edited 4 years ago

Friendly, small locally owned shop that will answer all of your questions. They will explain what happened, how parts work, what they did, and what to look for in the future with a problem. They won't rip you off and replace something that doesn't actually need replacing. They treat women like any other person, and don't take advantage of them if they don't know cars. My favorite place to support.

Randy Tremble

★★★★★

Edited 7 years ago

Exceptional service, upfront with customers start to finish. If a particular issue can be more efficiently handled by a specialist, in my case, exhaust system work on a 95 Saab, they will tell you, giving honest recommendations when asked. Highly recommended group of top tier mechanics.

C L

★★★★★

a year ago

Ian and all the others who work here friendly, helpful, and their prices for work are right in line with other mechanics. Much better service and prices than the dealerships!

Mark Brennan

★★★★★

4 months ago

Awesome service and attention to detail!

Schick Corporate Learning

★★★★★

a year ago

I love this shop--- this is MY shop. Rick and Ian and all the professionals are excellent mechanics-- fair and trustworthy. They take care of me and I would go nowhere else--- and neither should you.

Julia Mader

★★★★★

2 years ago

Our family has been using Hermantown service Center for years. I could not wish for a better and more affordable service than theirs. Very happy with Rick and Jan for the excellent customer service experience they provide. There is no better place than Hermantown Service Center for auto repair needs!

Linda Makela

★☆☆☆☆

a year ago

Review Title: Poor Quality Repairs and Lack of Accountability I had an extremely disappointing experience with Hermantown Service Center. I paid $1500 for a new clutch, only to have it fail again a month later. The car exhibited the same issues as before, and when I contacted Rick about it, he accused someone of abusing the clutch, which was not the case. To make matters worse, after I sold the car, the same problem occurred with the new owner, proving that the initial repair was inadequate. Hermantown Service Center failed to stand behind their work, and I was left feeling cheated and frustrated. I would not recommend their services to anyone looking for reliable and trustworthy auto repairs.

Janice Cobb

★★★★★

a year ago

They back their work!! Recently had an issue that had been previously serviced in March but recurred. After assessing, determined it should be under warranty. They worked with dealership and ultimately it was fully covered. They are trustworthy and stand by their work and advocate on behalf of their customers!

Nancy Peterson

★★★★★

a year ago

I am a retired senior. I was lucky to have found these guys. They know their stuff and are always helpful with any questions a old lady could ask. They will not rip you off.Very reasonable on prices. I have been ripped off at other places but that won't happen here. I will never trade with any other service station.

Cynthia Blom

★★★★★

11 months ago

I've used the Hermantown Service Center since my brother Scott started it with Rick. Scott moved on a couple of years after but I've stuck with Rick and his crew all these years. They run an honest professional shop with great customer service. These guys are real mechanics, not just parts changers.

Jay Broman

★★★★★

a month ago

They have definitely earned my trust! Service, price and workmanship are all top notch.