Costco Tires Duluth MN

Halley Pittsley

★☆☆☆☆

2 years ago

Extremely rude person working the main desk. People get frustrated but no reason to be rude.

Al Jennings

★★★★★

Edited 3 years ago

Tire shop manager ver helpful with me selecting new tires.

Coulter Holden

★★★★★

a year ago

Jeremiah at the counter in one of the best customer service workers I’ve ever met!! Give him a raise!!!

Amanda

★★☆☆☆

2 years ago

They include balance and the rotation when you purchase the tires. Awesome! But it takes a SOLID 90-120min to do it of not more. It's ridiculous!

Rory Dunn

★★★★★

3 years ago

Air is available! Located in the parking lot across from shop when the store is open. Bought my snow tires here and filled with Nitrogen. Haven't had a single problem and swapped them out with my summers. Looking forward to another set when my summers go. No better place on the range to get tires.

Kelsey Sellnow

★★☆☆☆

2 years ago

Workers are nice enough but their communication skills could use a lot of work. I waited an hour and 45 minutes for a tire rotation… They didn’t call and told me to been sitting there for a while after I checked about 15 minutes prior

Meghan

★☆☆☆☆

a year ago

IT'S NOT WORTH THE SAVINGS. They ruined 12/20 of my lugnuts and ruined the thread of one of my inserts so a new lugnut couldn't even be placed and I had to replace the whole hub. THEY DIDN'T EVEN TELL ME. They left a lugnut out entirely on each back tire and threw the missing bolts in my back seat so I didn't notice right away. The wheels weren't mounted all the way and I had to have them fully remounted. By the way this horrendous job took over THREE HOURS and I had an appointment that I arrived on time for. Just no, absolutely do not go here. I spent more money repairing my car than I saved on the tires.

Lynard Wright

★☆☆☆☆

7 months ago

Went here for tires, they said no problem, waited around for 2 hours for them to call me and say they can't put them on. Went to discount tire, not a problem at all.

K Braford

★★☆☆☆

a year ago

Just got tires rotated and balanced and 20 minutes into the drive our car is shaking a lot. We pull over to check the tires and the nuts were almost coming off. They only finger tightened it. We have kids in the car and that dangerous! Please just do better at keeping the community safer.

Robert Meade

★☆☆☆☆

11 months ago

Went in to get one tire patched. They tried to sell me 4 tires telling me they all needed to be replaced not just the one I had gone in for. Glad I got a second opinion saved myself almost $500. I like costco overall but I hate when mechanics try to take advantage of customers with limited knowledge on cars. Won't be going back to the tire center at costco anytime soon.

Jeremiah Schmitz (jeremiahschmitz)

★☆☆☆☆

a year ago

I had needed new tires, went to the tire center and ordered new tires. They took at week to come in. I scheduled the install. I made the appointment and in the middle of the install they called me and told me that they couldn’t install the tires because they couldn’t lift the vehicle. It’s a little rusty but all the other shops have put it on the lift just fine. It is Minnesota, so there is going to be salt rust. I have done work on it myself and was able to jack it up perfectly fine. I told them since they can’t install them and since I would have to take it to another shop to get it installed I would be charged for it. I asked for a partial refund to compensate for the additional charge I would be forced to pay going somewhere else for their lack of ability to install my tires. The said “you probably will get charged but we won’t give you a partial refund”. They said “we can refund you and you can go somewhere else”. They also said I “could bring my car home, put it on blocks, find a ride back into town, get my tires put on my wheels and then bring them home to install them myself.” What a joke. The manager was rude, the tech installing my tires, she didn’t know what she was doing and the other techs were of no help at all.. I took it to another shop to get them installed the next day and they did it just fine. If you have a brand new car they will work on it but any other vehicle they struggle. 0/10 do not recommend bringing your vehicle there. If I could give zero stars I would.

justplainbecky

★★★★★

7 months ago

Started my car and had very low tire pressure. I couldn’t see anything on the tire, but called Costco tire, they told me to bring it in to check. Guy came out and found a nail in my tire, they got me right in and fixed it and it’s good to go! I’m so thankful they were so flexible and kind, got my tire fixed fast and right. Thank you!

Cameron Simonson

★☆☆☆☆

5 months ago

This place is terrible! Shockingly bad! They said they would put the spare back where it belongs and they didn’t. They said they would email when tires I ordered came in and they didn’t. Then when they put the new ones on that I paid a premium for they didn’t balance them so have a violent shaking when I drive down the road. It’s almost laughable except now I have to go pay another tire shop to do what I paid them for!

Joel Baker

★★★★★

a month ago

My experience with the Costco tire center has always been positive. Cheaper than alternatives, but a bit slower. I recommend taking something to work on while you eat in the food court.

Caeden Keith

★☆☆☆☆

a year ago

DO NOT GO HERE! On 7/28/2024, I had a flat and the only place open at that day/time was Costco Tire Center. Originally went in to just get the flat replaced but then was told it’d be safer to have 2 new rear tires instead of the 1 tire. Totally understandable. However a couple weeks ago, my tire almost CAME COMPLETELY OFF while driving. Since getting it changed, I checked it MORE THAN 10 times to make sure my lugnuts weren’t loose and that my tires were both safe. My rim for my truck is completely ruined now and Costco says it’s not their fault. However, I had Walmart replace my 2 front tires LAST SUMMER, and those are still as tight as they were when I got the job done. DO NOT GO TO THIS TIRE CENTER UNLESS YOU WANT TO BE AT RISK OF GETTING IN AN ACCIDENT. Pics provided below. Thanks