Brad's Auto Clinic

Lindsey Mattson

★★★★★

4 years ago

Went to Brad’s in a pinch after we got a flat, and they were able to plug it within about 5 minutes. Didn’t even charge us! Very professional and quick, will definitely be back for all of our auto needs!

Michael Schultz

★★★★★

Edited 6 years ago

Car woudnt start today, called Brads and they literally came over, grabbed our car and got it fixed up for us. I will never take my car anywhere else and the honesty and integrity of their service is truly unrivaled in Duluth. They go above and beyond any expectation we had. THANK YOU SO MUCH!!

Mike Frank

★★★★★

Edited 2 years ago

There was a little confusion with the appointment on whether I was waiting for the truck or dropping off but they were able to get me in right away. They were very good at explaining why and what they were doing. They gave me their recommendations to find out the issue. I made follow up appointment to get to the exact resolution to the problem. I highly recommend them.

T Nichols

★★★☆☆

Edited a year ago

Competent shop does good work. In my case I didn’t ask enough questions about the $ mark up on parts and that was significant. This shop had a 6 week wait for a wheel bearing job, so they must have a large customer base.

Sean Fitzsimmons

★★★★★

3 years ago

I bring both our cars to Brad’s. Always quick, friendly, knowledgeable and easy to work with. They take the time to let you know what’s wrong and always fix it right. I highly recommend bringing your car to them.

Megan S

★★★★★

7 years ago

My engine was run without oil for a few miles and destroyed. Brad ordered a new engine, but when it arrived he discovered it was broken. He worked with the supplier and was able to reduce the cost of the engine by about 85%, then fixed the damage. We didn't pay more for the engine and labor than what was originally quoted. We will not take our vehicles anywhere but Brad's! The prices are fair, and he and his crew are honest, decent human beings and excellent mechanics.

Danny Curry

★★★★★

5 years ago

First time using Brad's Auto Clinic and I couldn't be more pleased! Had electrical issues that could not be figured out for over a month. Brought it up to Brad and his crew, and they had it fixed in a week! Thank you so much for the great experience! I will be recommending you to everyone that comes thru my shop.

Gene Simmons

★☆☆☆☆

Edited 2 years ago

Took my van there to get the A/C fixed. In a nice way they told me they didn't want to work on it. Said it was too rusty to raise up or something. Gave me a bill for 60 bucks saying I declined for them to fix it, which was a lie. I never told them not to fix it. Brought it home, fixed it myself with no need to raise it up, not sure what they meant. Maybe they don't know much about air conditioning systems. Anyway, it's working awesome now. UPDATE: Love the references guys, but you know who I am. You even called a few days after my review and we talked for 35 minutes on the phone! Maybe someday I'll give you a chance to redeem yourselves if I have a problem in the future.

Lauren Schultz

★★★★★

6 years ago

I cannot stress how amazing the service and knowledge of Brads is. I have taken my SUV there twice for major repairs. They are reasonably priced and willing to go the extra mile to make you feel like an important customer everytime. The only thing is they are very busy which is to be expectedwhen receiving the best working on your vehicle. Make an appointment in advance . I recommend them to anyone needing quality work done.

Erik Shirley

★★★★★

Edited 2 years ago

Hands down the best mechanic I've used. Brought my '16 Accord in for a timing belt and water pump replacement, a valve lash adjustment, plus some fluid flushes. I also requested some help on a spinning lug stud plus a full diagnostic. Where other shops might rush through the admittedly long list of services I'd requested, Brad and Steve were extremely thorough in addressing each one of my vehicle concerns. They were clearly knowledgeable about my particular platform and even recommended the valve adjustment be deferred based on measurements they'd taken in other, higher-mileage J-series Hondas. On top of the routine maintenance items, they spent several hours fixing some cross-threaded lug nuts on one of my wheels without torching the wheel or replacing the entire hub assembly. That kind of attention to detail was totally above and beyond, and it saved me a ton on parts. Besides the great work they do, the prices are extremely fair, and I've never got the sense they were trying to upsell me on something that I didn't need. It is genuinely difficult to find a good, honest mechanic -- let alone for a fair price -- but Brad and his team are exactly that. Thanks, guys!

Nikolas Bayuk

★★★★★

3 years ago

I brought my car to Brads after being told by a different shop my transmission needed to be replaced at a cost of close to $7000.00. I wanted a second opinion and Brads was worth every penny. Dan ran a diagnostic check and got the code advising a replacement but didn’t think that was the whole story. He did some research and found a CPU fix from Nissan that worked perfectly and the car drives very smoothly now. This research saved me several thousand dollars and more than likely needing to buy a new car. Brads is honest, fair, and courteous and we are a customer for life. Thanks Brad, Dan, and Staff!

Josh B.

★★★★★

a year ago

I called all around duluth looking for a headgasket repair quote for my prius. Brads was one of maybe 2 or 3 who was able to do it, and was also the least expensive quote. They repaired the car quickly and educated me all about what they did. Fast forward a few months and the prius had other issues (has over 200k on the car), and I and my wife both drive for work. Brads was booked solid but let me drop the car off to work on as they found time. Not only did they fix the 2nd issue, they did so ahead of schedule and billed me extremely reasonably. My 210k car drives like it's brand new almost. Aside from all that Brads was personable, friendly, educated me on the issues, and I never once felt even remotely taken advantage of like some other places. If you've ever felt that way, head to brads, they'll be fair and treat you respectfully. They communicated well, and understood the plight of not having a vehicle. Although it may just seem like a mechanics shop, we all know the toll it takes on a young working family to loose a vehicle and the expense that causes on monthly bills. Brads took care of us and really helped out our family when we needed it. There aren't many businesses anymore you can say that about. Thank you Brad, and all the mechanics that worked on our car and helped us out. You all went above and beyond and we really appreciate it.

Rich Hansen

★★★★★

a year ago

I was having new tires put on my truck at Sam's. They said one of my lug nuts was cross threaded and they couldn't remove it. I went to Brad's and asked what I could do. Steve told me what likely needed to be done, then checked with his crew. They were booked two weeks out. I'm leaving for Alaska next week and am driving my truck up and back. He was able to squeeze me in immediately and got it fixed in an hour. I can't thank those guys enough. We have had other work done at Brad's in the past. They will tell you exactly what needs fixing now and what to watch out for or think about fixing down the road. Their advice has always paid off. They look to do what's right. I highly recommend them!!

Dylan Carey

★☆☆☆☆

7 months ago

Couldn’t tell you where to start with the issues at this place if you call and get “Steve” expect nothing but issues Brad himself seems to be a good guy but nothing but problems with Steve lied to me about multiple things on my vehicle also lied about what he said was fixed or working and completely only fixed things I didn’t even bring my truck in for and left broken what I brought it in for? Make it make sense be belittled me on the phone make me feel like a idiot at one time told me if I was a 22 year old man and didn’t know anything about vehicles I’d be disappointed in myself but why would I bring it there? If I knew what to do or what to fix?? Just very rude all around I will never be back I now have to go to another shop and spend more money on something they didn’t even bother to completely fix or make sure it worked before it at least left there lot I did so much research and truly trusted this place and I am beyond disappointed I hope no one makes the same mistake and I’ve been calling back since I got my truck zero answer and your a 4. What rating in Duluth? I do not recommend anyone to go there what so ever unless you want your time wasted and your calls ignored and quotes sent to you nothing to do with why you dropped it off there

Steven Bruckelmyer

★★★★★

Edited 7 months ago

I wrote this review on another online review platform, but not sure where it was posted or seen by others so posting it here as well. As a business owner myself, I value honest customer feedback and like to provide the same for others, so here it is: I'm a first time customer being new to the neighborhood and drive by Brad's almost everyday so called them about repairing my a/c which had developed a leak. Here's my take away: Very friendly and professional on the initial call for an estimate and appointment. I dropped my vehicle off the night before the appointed date and they called me the next afternoon to inform me the work was complete and my vehicle was ready, which was great. I picked it up the next morning when they opened at 8 a.m., the price for the repair was actually less than the initial rough quote I received on the phone, the work was great, vehicle was clean and a/c still working great three weeks later! Now, the only negative in the entire experience which prevented me from giving a five star rating: When my wife dropped me off to pick up the vehicle and pay the bill, I went into the office, said "Good morning, I'm here to pick up the white GMC Sierra" to the gentleman who came in from the shop to help me at the counter. He looked at me without saying anything for an awkward silent moment with a look that made me feel like maybe I said something wrong, then said "Name?" Word of advice - never treat customers like they should automatically know what you're expecting them to say, especially first time customers. Say "Good morning" in return, and follow up with a friendly, helpful response. A customer very happy with the service, repair and cost can quickly lose that joy by one brief, not so pleasant interaction experience with the staff. Everything else was great, and happy to have my a/c fixed promptly, thank you! UPDATE 8/20/2025: I am updating my review to 5 stars as I received a call from Steve at Brad's Auto Clinic with a sincere apology regarding the one minor misunderstanding as explained above. I highly recommend this company for quality of work, fair price and outstanding customer service. My a/c is still working great!

Momma O

★☆☆☆☆

2 months ago

Terrible business people. Terrible place do not get scammed by them. They do say they do this that the other They dont listen to the customer they dont communicate. Bring in for just a diagnoais of vehicle a running vehicle at that and end up with having to tow my none running car away, becuase they want even more money to put back together. They wanna try to strong arm u into doing work their. What company does a diagnoais of a vehicle and then leaves it apart, none . More coming to this ordeal and a BBB call. Yup you guys know who I am. U also told me u should be charging me 8 hrs for the hassle and then when I was going ro pay my time yoy said well I should charge u at least 5 cuz we are worth it ,hmmmmm. Scammers why would u charge for somwthing you didn't get authorization for ans didnt do ans try to threaten a customer ans make them get the car towed........

Dan Farrell

★★★★★

3 weeks ago

Came in for a pre purchase survey of a used vehicle. They got it done a day ahead of schedule and the price was quite reasonable. I've heard they're the best place in town for Ford trucks. By the way, I talked to several people including Steve and everyone was courteous and professional.