About Business
For professional Car Repair care in Orange, CA, Anaheim, look no further than Hi-Line Auto Care Inc. Their team excels at delivering top-tier results for Auto repair shop and related Car Repair needs. Their customer-centric approach has earned them a 4.4/5 rating based on 30 pieces of feedback. They have become an integral part of the Orange, CA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Anaheim, Hi-Line Auto Care Inc is ready to assist with your next project or repair.
Google Reviews
Adam (Barbarrino)
★★★★★
12 years ago
Another great interaction with Hi-Line. Thank you for years of great service. I drive over an hour to get my car serviced by Hi-Line. Top Notch!
Ally Magda
★★★★★
11 years ago
Larry and his crew at Hi Line went above and beyond to help me when my car started having problems while on a trip to Orange County. Larry was honest, quick and professional. I would highly recommend this shop!!!
Stefan Stefan
★★★★★
a month ago
They have not disappointed me, yet ❗
Kate Banks
★★★★
☆
4 years ago
The most honest auto shop I've ever been to. Oscar is amazing! I will always bring my car here over the Mini Cooper dealership any day!
Daniel MacDonald
★
☆☆☆☆
11 months ago
The initial quoted repair cost when I spoke by phone was $1500 more than what they provided when I arrived at the shop.
Marshall Clayton
★★★★★
11 months ago
Came in at lunch time. Dropped off my car. Got it. Analyzed and an estimate and approved the estimate to be done. Very simple process.
David Sherman
★★★★
☆
7 years ago
This place is a little pricey but they seem to know Mercedes pretty well. I would recommend this place to others as long as you can afford it, but I guess if you have a Mercedes, you can. So check these guys out for your Mercedes repair needs. Just make sure you bring your wallet and credit cards, you'll need them. Expensive but worth it!
Stu W.
★★★★★
5 years ago
Hi-Line has serviced my Mercedes several years now. Prior, I serviced the car at the dealer. H.L. has done a banging job, and I would not take my car anywhere else.
The Capitol
★★★★★
2 years ago
Amazing knowledge about Mercedes Sprinter Vans!!! Excellent and fast service. The best place to get a Mercedes fixed in Orange county.
Maureen Coddington
★
☆☆☆☆
7 years ago
Today one of Matt’s (the owner) mechanics replaced the battery in my car. First he told me that my car would never start showing 9.5 volts, but it did, it started right up. After the battery was installed and he was closing things up in the back seat, I said the battery terminal is corroded. He said never mind, it doesn’t matter, I said yes it does matter, so upon my insistence he cleaned off the corrosion. Then he snapped back on an orange plastic tag that came with the old battery and of course it had the old date, so I asked him to please correct the date. He didn’t want to do that either. Sloppy, sloppy work. The same idiot also was unable to replace a side view mirror and on my third trip back because the mirror kept falling off, someone else fixed it, the first guy didn’t connect all of the pins. In addition, he appears to be drugged up, can’t prove it, he appears. The goofy look on his face, his lack of attention and focus, then his obvious lies to cover his sloppy work. I will never go back there again.
John Dagley
★★★★★
2 years ago
Excellent service. Professional repairs. Mercedes authorized parts. Great place to go. I've had nothing but great experiences with them. Fair prices.
Mauricio Reyes
★
☆☆☆☆
3 years ago
shady shady shady..stay away!!!! i called in friday afternoon to schedule a "service b" maintenance on my mercedes. i spoke to justin and i asked him to confirm with me what the scheduled service included. he responded with- service b includes oil change,cabin filter and brake fluid exchange. he said the price would be "just about $300 i came in this morning at 9am to drop off my car and again confirmed price and he said "yes $300" not only did they waste my whole day and call me 5 hours later at about 2:30pm to tell me that they were just about to start working on my car and what my car needed and what they recommended but they also said the service b was $295 "plus" $150 for brake fluid exchange. over $450 plus tax for a service they had said was only $300 shady shady way to bring people in and shady way to do business.. not only that they repond to you with an attitude and dony have any co
Teresa Shippy
★★★★★
3 years ago
I have a Mercedes 1997 C280. I had a coolant issue. Service was excellent! Matt was amazing, kept me informed with what my car needed. I would highly recommend!
Tony Kehl
★★★★★
8 years ago
Scared of dealership costs then bring your Benz to Hi Line. I purchase a used CL600 from an owner and reviewing the service records I could see the car was serviced by Hi Line. So I made an appt to have a oil change, trans fluid changes and noise issue resolved. The bays are clean and organized which says a lot about a business. Justin called me with an estimate and car was ready the next day all needs taken care of. The price is always high to maintain a MB compared to most cars, however Hi Line has been fair in the costs to me compared to a dealership, no complaints
Jeff Fowler
★★
☆☆☆
5 years ago
Called on Friday 1/8/2021 to schedule an oil change for my S550. Set it up for Tuesday morning 1/12/2021. Arrived at 8:40am waited 15 minutes before anyone came in the office to talk to me. Gave him my keys he said it would take 2 hours. I came back in 2.5 hours and he looked at me and said "well, we haven't done it yet". No apologies or "we can get right on it" . Just a disinterested "well, we haven't done it yet". I got the car and left. I'm not sure what has happened at Hi-Line. Years ago it was great. Excellent customer service and quality work. It almost feels like the business has changed hands or a kid inherited it.
Nina Patel
★★★★★
3 years ago
I needed a new battery and called as Hi-line has done all my service and maintenance for my Mercedes. They were able to get me in right away and I was out in less than 20 minutes. I found them to me honest, friendly and greatly appreciated them accommodating me without an appointment and helping me so quickly.
Joe Jimenez
★★★★★
a year ago
Our Mercedes GL450 had air suspension issues. I contacted Justin and he asked me to bring the car in. An hour later he gave me the estimate and the next day the car was ready! Very quick service and a fair price. Thank you Justin!
Eddie Bear
★★★★★
a year ago
I have been going to Hi Line for years. They are the best #1 Mercedes Repair Shop I have ever seen and been to. I an 73, came from the new car Dealer since 1981. I had my ML and 420 towed there 70 miles because theyare fair and straight shooters This is a jewel in a Mercedes Repair Facility. You can have confidence at Hi Line!
TTB Gurrola
★★★★★
6 months ago
Mechanic was very knowledgeable explaining the parts and work needed, he performed quality work on my 84 Mercedes 380sl while meeting the timeline agreed upon. The car has performed great! I live down the block near bond so I can attest to your car being secured in there building overnight when needed. They treated my car with care....
Dede Yuenger
★★★★★
2 months ago
I've been taking my Mercedes cars here for decades, and am always pleased with not only the prices but also the customer service. They are continously lower priced than the dealership for their services, very knowledgeable, professional and friendly. I know I can always count on them to do the right diagnosis, have a fair price, and not try to sell me a service that isn't required. Would definitely recommend.
