Highland Car Care,Inc

Alex Tressitt

★★★★★

8 months ago

Had him look at my 2021 jeep compass and he immediately knew what was wrong with it. He replaced both the batteries and didn’t charge me a fortune. He knows what he is going and he works very hard.

Wayne Errickson

★★★★☆

2 years ago

Mr. Tinh and his son really helped me out with a tire repair right before our planned beach trip. Picked up a nail in one of my tires and he was able to fix it very quickly and get me going. Great service. He and his son were professional and very friendly. Don’t be put off by the appearance of the shop. They know what they’re doing and get it done. Great experience.

Anointed Music Academy The Music Experts

★☆☆☆☆

a year ago

I would NOT recommend any person to this business, I tried to do business TWICE with this company and the first time I went the Asian owner (not caring who I was) took out his cell phone and started showing me NUDE photos of Asians girls( I was very much insulted); the second Time I went on June 1, 2024, at 8:05am, the Asian Owner began to use profanity on me in public for no reason at all. Either this owner suffers from mental illness or just doesn’t like Black people. I will definitely report him to the Better Business Bureau and file a complaint with EOCC 🤬

Zach Richmond

★★★★★

a year ago

Great service! Owner was friendly and kept me updated on my repairs. And the costs were considerably cheaper than what I'd estimated they'd be. Professional and easy to talk to. I'll definitely be going back to them for my car repair needs

be Mounted

★☆☆☆☆

a year ago

I highly recommend no one uses this shop. I brought my 2010 Toyota Highlander to his shop to be diagnosed and he told me it was my starter and radiator that needed to be replaced. I spent over $1000 for him to supposedly fix and replace the things he said needed to be replaced and three days later my vehicle did the exact same thing it did before I brought it to him. I spent more money to bring it back so he could fix what he said was the issue. He tried to tell me something else happened that was causing my vehicle to overheat and try to charge me another $300 to fix that issue when I challenged him on his missed diagnosis he got angry and told me I needed to get my vehicle off his property. This mechanic does not know how to conduct business nor talk professionally to people. Use him at your own risk.

Kelly Miller

★☆☆☆☆

a year ago

Went for inspection sticker. Incredibly rude owner. They will not be getting any of my business. I left immediately and found a much better place 5 minutes further down the road.

Charmaine Walker

★☆☆☆☆

9 months ago

I’ve used this shop for years but after how I was treated ( yelled & language used) I will never go there again. I was cussed at & once I started crying he told me I don’t care about tears dry them up. Worst experience ever!

Jon Baker

★★★★★

a year ago

Just had inspection sticker done on my truck and if you have a problem with someone being straight forward and honest with you this place probably isn't for you, but I had a great experience with the owner and laughed harder than I have in a while. He even complimented my taste in music. Great hardworking folks with no nonsense. I'll definitely be back

Chad Hayward

★☆☆☆☆

7 months ago

Very rude man owns this place cursed me out when I showed up trying to get an inspection sticker. Very disrespectful for no reason at all. Would not recommend anybody to his business.

Margaret Ashby

★☆☆☆☆

8 months ago

Owner was incredibly rude and unprofessional. His pricing was $200 more than other shops. When questioned the pricing he told me he didn't want my business anymore. I was only asking to try and figure out why there was such a price difference. Would not recommend them. Taking my business elsewhere

Ernell Coupel

★☆☆☆☆

5 months ago

Do not go to this place my son pulled up to this place to get air and the guy put a gun in his face asking him what the hell do he want , very unprofessional do not visit here you might get shot .

Ann Nguyen

★☆☆☆☆

9 months ago

The owner is rude. I went to get an inspection sticker, and he yelled at me to get all my paperwork out, even though I had it in my hand, I just needed to get my license out. Then yelled at me for asking if they took credit cards saying "One thing at a time." I didn't want to waste his time because I only had $20 cash, but alright, one thing at a time. Never going back. Wouldn't recommend.

Ramone Mclovin

★☆☆☆☆

3 months ago

run far away from this place. completely messed up vehicle using aftermarket parts without permission, then referred to Dealer because they could not figure out what the issue was. refuses to honor warranty. very unprofessional owner

T G

★★★★★

6 months ago

You will either love or hate this guys personality. He does not put up with bad attitude and is a character. I find his humor and straight-forward talk refreshing. He has always been helpful with inspection’s on our company vehicles and made me laugh with his flair for life.

MeagansGeneration

★☆☆☆☆

2 months ago

Went to get an inspection sticker and he cursed out my husband saying that he needed physical copies of the registration and stuff. We had everything he needed. Very unprofessional don’t even go here. And besides, it looks like a shack and it has a bunch of raggedy signs that he wants you to “read” You should never treat people like that for no reason when they are being kind and respectful to you. He’s going to do that to the wrong person on the wrong day.

Matthew Soileau

★☆☆☆☆

2 months ago

I got cursed out for basically no reason while trying to get an inspection sticker. The man I talked to screamed and cursed at me completely unprovoked. I didn’t have my insurance and registration in my hands when I talked to the worker, and he cursed me out even though all I had to do was get the insurance and registration from my glove compartment. Probably the worst customer service I’ve ever had from anyone in my life. Cannot emphasize how rude and unprofessional this place is. Go anywhere but Highland Car Care, avoid it at all costs.

Daniel Newton

★★★★★

a month ago

Our family vehicle had multiple misfires and the engine light was on. It was running very roughly (almost barely maintaining idle)! I replaced the spark plugs and coils myself to try to save money. After a while, the problem reoccurred. He said said that I should have used a better brand. I was skeptical, but bought the brand that he recommended. I paid for the installation/labor, so as to not wait until the weekend when I could replace them (and avoid further damage to the engine (problem seriousness: 2 of 3). Our 2009, 17-year old Nissan Quest engine runs excellently well ❤️‍🩹 now!🎄🎁🍤👋👍