Hillside Tire & Service - Goodyear

Justin A

★★★★★

a year ago

These guys got us in Immediately. I needed to have one tire and rim taken off To replace the old rim with the new, remounted and thrown back on. I walked across the street to get a soda and by the time I got back (15 min-ish), my car was ready and waiting for me. Not only that, they charged me even LESS than the phenomenal rate they quoted me ($25 as opposed to places I contacted that told me up to $65). No problems at all with installation. Great customer service. Thank GOD

Skyler Thomas

★★★★★

a year ago

Been coming here many years. These guys take great care of me and my families tire and shop needs! Friendly, fast and fair in price. They have a nice waiting area with drinks, tv and coffee😁

Aaron Hill

★★★☆☆

2 years ago

I'm writing this review just to inform. Cuz the check engine light was on I brought it in on Wednesday. They were busy and weren't able to get to it that day, but they did run the diagnostics test and check our brakes. I picked up the vehicle that night and my wife drove it home. Now for Thursday. My wife drove the car and it was making a sound like it had a flat tire so she stopped at the gas station to fill it up with air. The gas station air compressor was broken so she called me stressed not knowing what to do. I showed up and told her to take my car and get the kids to daycare and preschool. I get the air filled up in the tire thinking that was the end of the problem. I'm driving around in the gas station about to leave but it still making a noise like the tire is flat. I park and I inspect all the PSI on the tires, none are flat. I then inspect the tires more closely and find that one of the tires lug nuts are not all the way tight and was the cause of making the sound. On one at the gas station had a tire iron and neither did my car. I drove 500 yards about to the nearest mechanic shop. During that drive going 20 mph, I lost three lug nuts. At this point in time I am furious. If my wife wouldn't have stopped, if she would have kept driving they would have gotten in an accident cuz the tire would have fell off. I called Hillside tire to explain what happened. They said they will reimburse me for the lug nuts falling off. I get the lug nuts replaced and then go to hillside tire. I hand them the receipt for the lug nuts. I then told them how mad I was and that the diagnostic test should be reimbursed as well for all the inconvenience and the neglect. They said they would reimburse the diagnostic charge if we took down a review that my wife left when she woke up Thursday morning. I didn't even know she left a review and I said okay. Let's do it. I called my wife to have it taken down. She took it down and we got everything reimbursed.Which I'm happy about. The employee then says I hope you want repost the review after all this has been taken care of. Now the review my wife posted had nothing to do with what happened today being Thursday. The review was about Wednesday. So I am following their wishes and not reposting what happened on Wednesday but instead making a new review about today's (Thursday) incident. Again I'm doing this to inform so just like when you go to your favorite fast food joint and they always mess up your order. You always have to double check their work and I would say if you come here I would double check their work when it comes to the tires or anything else that you can double check. I felt I had to write this review because I would hate for any other family to have their car wheels fall off while driving. Whether that's down the interstate or a regular road and get in an accident and God forbid someone die. They resolved our issue in a timely manner and thankful for that and for the reimbursement.

Anita Hesse

★★★★★

a year ago

Great service center. We’ve been going here for years, they are very good at keeping our old expedition in great shape. New tire installation at great price. Twice I’ve been here for minor repairs they fixed without even charging me. These guys will not take advantage of you. To the contrary, they are very reasonable and understanding with their advice.

Shannah Dennis

★★★★★

a year ago

Everyone here is so awesome and friendly! I always get the best customer service, and they are very quick to get my services done. My husband and I have had them put on new tires, patch tires, oil changes. etc. Mark is the absolute best and makes things as quick and easy as possible. I recently took my car in for a leak, they patched it, a few days later I had another leak and they took care of that one right away as well. It is nice to have someone you can depend on and trust. I would highly recommend them.

anne

★★★★★

8 months ago

My caliper seized while I was visiting from out of town. I called them and they got me in immediately, fixed it in a timely manner, and did it all at a very reasonable price. To top it all off, the experience I had with the men at the front desk was incredible. They were very patient with me and helped calm me down when I was very panicked about my car. I cannot recommend this place enough.

Artemis Zhang

★★★★★

2 years ago

The best auto store I even been! I had a bolt on my tire. They check it and fix it with in half hour! They save my life!

Sebastion Freedle

★★★★★

a year ago

Awsome repair on my bent rim and only took about five minutes in and out, this is the only shop I ever come to and I highly recommend if you’re looking for some good quality service and an honest repair

Rob Bennett

★★★★★

10 months ago

I came out one day to find that I had a nail in my tire. I took my car to Hillside and explained the situation to them. They invited me to sit in their waiting room and they would take a look at it. I expected to be there for at least 30-60 minutes. In 5 minutes, they came back and said they had taken care of the problem and I was welcome to go! I asked how much I owed them and they said "nothing." I couldn't believe it! They were being so generous and professional for such a small issue. I am certainly going to be going back there for any other car problems I may have down the road! Highly recommended!

Zach

★★★☆☆

2 years ago

Pros: Very friendly and timely service. Cons: didn't seem very professional: new tires were really dirty and gross, with brown gunk all around the rims. Apart from the tread depth, they'd don't look so new. Was misquoted for the alignment. They didn't have any info on the warranty because the tires were bought online - despite the shop being a goodyear shop. Some disconnect between the Hillside shop and goodyear brand, not sure.

Nick Burnley

★★★★★

8 months ago

My wife and I just moved to Midvale, and in all of the chaos, I noticed a slow leak in my right rear tire. I didn't want to drive across town to my old tire shop, so I did a quick Google search and found Hillside Tire a few minutes from our new home. I gave them a call and Mark told me to come right over. They found a screw in my tire, patched it up, and had me on my way in 20 minutes. I was expecting it to take a couple of hours at least. It looks like I've got a new tire shop!

William McCloud

★★★★★

a year ago

What an amazing experience. I was looking for a used tire to put on my car from a road hazard incident and this was my 3rd stop. I showed the manager my tire and he suggested maybe it could be repaired instead of replacing it. His team pulled it right in with no wait, and was able to repair the tire. He saved me so much money, and when I asked how much the bill was he would not charge me. It was so refreshing to be able to experience real customer service in action. If you have a choice in selecting tires, please go here. They also have amazing prices and of course impeccable customer service. Thank you Hillside!! You rock!

Desirae Moffett

★★★★★

a year ago

My husband introduced me to Hillside about 4 years ago and they have been the absolute best. They always stay in great contact with us when our car has been in the shop for multiple days and when we have something that needs a quick fix they are efficient in getting us in and out. As an extra bonus they are so willing so answer all the questions I have and I never feel silly asking questions that most people might already know when it comes to cars.

Brian Stringham

★★★★★

a year ago

Mark and his team at Hillside are fantastic. You’ll be hard pressed to find a more honest and reliable auto shop around. Trust is huge for me when having my cars fixed. They have earned it multiple times. I appreciate their level of integrity and their willingness to ensure my issues are resolved, even providing me honest feedback when I’ve had to go to a dealership. They have taken care of all my cars. I would recommend them to anyone.

braxton rasmusson

★★★★★

a year ago

Great experience! They got me in quickly and worked on my car right away. The service was efficient, and I felt confident that my car was in good hands. If you need a trusted place for car repairs, I highly recommend coming here!

Troy

★★★★☆

5 months ago

They’re very knowledgeable and very kind! I’ve been going there and I feel they’re very honest

Mckady Ferguson

★★★★★

a year ago

Great service from Mark! I got his number from a friend and he got back to me in a very timely manner and did an amazing job. I’ve been to many car shops previously and he does not bullshit you on issues with your car. Took a great amount of stress off my back. Will definitely use him in the future