Holcomb's Services Inc

ben lowman

★☆☆☆☆

4 years ago

Im new to this area of town. I needed my transmission looked at, I made a semi appt (I guess). Was told they needed the car for 24hrs, great. Failed to mention that if I choose not to fix the problem I was charge over $100 for an hour service (dirty pool). Transmissions are a BIG deal they cost alot and its BIG decision and I'm basically being told I'm paying out either way I go. Than the lady at front was very abrasive and just down right rude. This company may have the absolute best service/work in town, but if there customer service isn't on point and your not upfront with your customers. I don't want NOTHING to do with you. Its a shame! I would been happy to pass their name along in a positive light.

Zackary Ensminger

★★★★★

6 years ago

I see someone put a 1 star review, personally i don't understand that. These guys are great! I highly recommend them. Affordable prices, quick work, and great work. I can't say enough good things, my car runs and drives better than when i bought it. Figure that out! Great job guys!

christopher Flickner

★★★★★

2 years ago

These guys are top notch! I called about a transmission issue on a Thursday, told me to have it in the following Monday, they called and advised me of my issue and stayed in contact throughout the week! I was back on the road in a week! More than pleased with the service that they gave us!

Wayne Stone

★★★★★

4 years ago

I was told at another shop my car had a transmission issue. I took my car into Holcomb's for a 2nd opinion. They discovered it was a mass airflow sensor issue not the transmission. They repaired that issue without problem. While they had it I had them to go very the car since it was 18 years old and I want to get another couple years out of it.They discovered several potential issues and I had them repair them all. I was very satisfied with the work and price. I will be back in the future when I need further repairs or maintenance.

Mike Robison

★★★★★

5 years ago

I had a great experience here. These guys are extremely knowledgeable and do really good work. What really impressed me was their commitment to standing behind their work. I ran into an issue that was still covered under warranty and they took it back and had it fixed within 24 hours. In my book, that’s the true testament to a quality organization. Would highly recommend this place.

Micheal Walker

★★★★★

3 years ago

Had an engine replaced by this shop. I can't say enough about this shop. My 2015 escape needed a replacement engine. They installed the used motor I found. They were timely, persistent and professional with all aspects the work done. I will recommend and reuse them. Thanks for all of your hard work.

Samuel Kiser

★★☆☆☆

2 years ago

Got a quote and diagnosis for another shop and I knew what the problem was before I took it to Holcombs. I just wanted to get a quote from them because I thought that they might be cheaper. I should have been more specific on what I wanted but I didn’t think that they would would charge me $132 for a diagnosis that was a 10 min diagnosis for the other place. I thought that they needed the car to get a quote and to check it out. Anyways definitely argued with them because they did not specify that they would charge that much to diagnose my car whenever I called. I ended up paying it because it’s a small business and I’ve got a masters degree in business. I know how expensive overhead is. I highly doubt I’ll be back. In the automotive industry, I’ll stick to going to the people that I know and trust!

LeAnne McKnight

★★★★★

4 years ago

I had my transmission rebuilt in January by Holcomb's after my original mechanic couldn't do the job. He failed to mention the other issues my car was having when he sent it to them. After doing the job they we're paid to they fixed a fuel sensor that was absolutely not their responsibility. The car started acting up again and I was told it was the transmission. We returned the car to Holcomb's only to find out my transmission was fine they diagnosed the issue and fixed it. I will never take my car anywhere else!! Very nice. Very professional.

Richard Rink

★★★★★

4 years ago

I brought my '65 Mustang to Holcomb Services and met with Dennis, the owner, to discuss my concerns about how the automatic transmission was performing. He understood what was needed. It was clear that he knew a lot about the C4 transmission. The modifications were made, along with some additional work (transmission mount, u-joints, etc.) The transmission now operates just as I wanted. I am very pleased with the quality of the work. A two year warranty/50,000 miles was included. The time to completion was a little longer than expected; some of the replacement parts were not readily available. When a collector car is involved, it's best not to be in a hurry.

Jami Engwer

★★★★★

4 years ago

After reading reviews I decided to take my son’s car to them so they could replace his clutch. Replacement price was very reasonable. Called me to let me know he also needed a new axle. Wasn’t surprised by this. Cost to add that in was also very reasonable. I added on an oil change too and couldn’t believe they only charged $20. Like what?!? I’m guessing that was so low because of the other things they were doing but I didn’t expect a discount. They completed the work extremely fast. First mechanics I’ve ever dealt with that I felt like I could trust. They’ll be my go to from here on out.

destiny kendall

★★★★★

2 months ago

Good people here. You can tell they are passionate about their work and do the job right.

Adressa Flynn

★★★★★

a year ago

We took our 2008 TaurusX to them in May for some transmission issues and they rebuilt our transmission. Very easy to deal with. Pricing much better than expected and delivered on time with out issues. Returned this month for some engine misfiring and they replaced coil packs and plugs and runs like new now. They were again very professional, reasonably priced and delivered on time. Would not hesitate to contact them again for any needs in the future.

Maria E. Torres

★☆☆☆☆

7 years ago

After being referred to this place from a different shop and reading the great reviews, I decided to go in and have my husband's truck looked at. Didn't wait much before a woman walked from behind and asked if I needed help. As I started asking her stuff she just seemed to be answering but with an attitude. Making me feel unwelcomed and like I was bothering her with my presence. I just didn't feel comfortable leaving the vehicle there or even dealing with her. I just told her, "you know what? I'm just going somewhere else because you are having an attitude and I don't like that." She replied with, "Well I'm sorry you're having a bad day." Honestly I was enjoying my day until meeting her. One star for her customer service. Won't be back.

Ray Ramsey

★☆☆☆☆

6 years ago

My wife took in her jaguar to be looked at and fixed. They said that the transmission was bad and needed to be replaced or shall I say rebuilt. Upon getting it back it started doing the same thing that it had done when we took it in the first place. They looked it over and again just to let us know that it was the cable that goes from the gearbox to the transmission had broke. Why didn't they check that out first I don't know but we are out $3400 just to have all the work done. I'd be leery of this company because they are rude and will RIP you off. This company is a joke. And they tore up the center console and said that "well you said that you was going to replace it" doesn't mean tear it up even more. Don't waste your time they will and I repeat RIP you off......oh and they hung up on her when she talked to them about the center console......just got a response from the company. Just because the console is a little broke don't mean break it even more. And leave big pieces in the floor board. Feel like they help pay for part of the cost since they tore it up worse then it was

Terry Leach

★☆☆☆☆

2 years ago

Do not patronize this business. They initially started out so nice and supportive but turned on us with the quickness. They never returned calls updating us on the progress of our vehicle. We were told that they were waiting on an engine

Faye Lee

★★★★★

8 months ago

Wonderful business! Can’t say enough good things. At least 20 years ago, they replaced my transmission and did a wonderful job. I recently called today and spoke with the guy about doing the same thing again. Ends up it’s not the best choice for my vehicle, but the guy that runs the place Is a wonderful person and so lovely to talk to on the phone. He really made my awful experience that much better just with his customer service and tone of voice on our phone call. I highly recommend you check This place out for all of your vehicle needs. Or if you just need a boost of confidence, call and talk to them on the phone. Thank you all for having amazing customer service. It did not go unnoticed

Glenn Harris

★★★★★

a month ago

I want to share my Appreciation for the professional friendly service I received from Holcomb's Services. The Staff are "REAL" down-to-earth people who are concerned with their customers and are not just "out to make a buck". I took My Daughter's car for Service last year and they repaired the Ignition system. Out of the blue this year one of the coils failed. They looked at the issue performed a Warranty replacement quickly and did not charge a penny. In the past I have taken several of the family autos for service at Holcomb's and have never been disappointed! Thank You Holcomb's Services!