Honda of Bellingham Service and Repair

Kelcie Lim

★★★★★

2 years ago

Thank you so much to the service staff! I had my car towed in and was definitely stressed out but they were all so helpful and kind that I felt so much better leaving. I always felt in the loop about how things were going and pick up was a breeze! It was a seamless experience and I am so grateful for everyone!

Baltina V

★★★★★

3 years ago

There are not enough stars for the exceptional service the team at Bellingham Honda provides. I purchased my second car from here and will continue every purchase moving forward from this dealer. The service team is extremely knowledgeable and professional. Cat in service is 100/10 she really goes above and beyond to ensure the customer is cared for. We had a pretty big issue come up with our engine..the team at Honda helped us navigate the warranty we purchased with them at time of purchase and saved us over $10k in repairs. Truly the best in the northwest.

Jami Rentko

★★★★★

2 years ago

The service will I received for my 5k oil change was top notch! The staff took great care of me and had me out on time. The coupon for a free local car wash was a lovely bonus I did not expect. Thank you!

Elizabeth Sung

★★★★★

a year ago

Great experience, especially with Trent's genuinely kind, patient assistance: I went in for an oil change, but he also helped me resolve problems (my phone and dash screen not sync-ing, and a keyless-access issue), and also fit in a car-wash. I will definitely return and recommend you to others!

Christina W

★★★★★

2 years ago

The service department at Honda is outstanding. They are so professional and efficient and have an excellent waiting room with yummy coffee and cozy chairs if you plan on staying. They always explain in detail the issue with your car and are happy to answer questions.

Som

★★★★★

3 years ago

So I came in the morning knowing they will be busy. I told the lady in the front desk I needed 30k miles service on my car because I am shipping my car on the ferry the next day to Alaska. She was so kind to squeeze me in the schedule and got it done before the time she promise me. I believe her name was Cat. Thank you very much for that day. I appreciate it very much. The car is running like the day I first brought it. Excellent customer service and thank you service team for doing a great job on the car.

Tyler Rowland

★★★★★

2 years ago

Excellent service. Provided a courtesy vehicle. Fixed all the recall issues and completed my 160,000 mile service. My CR-V sounds as good as the day I drove it off the lot 5 years ago.

Leah Adams

★★★★★

2 years ago

I was impressed how the service center team let me know they could move up my appointment, and how friendly and pleasant they were when I arrived. I got the service that I needed for my car and some good information about the other things I can have done in the near future. I felt very at ease and confident that I was being taken care of. Great team!

Rilla Barrett

★★★★★

2 years ago

The appointment for my express oil change took less than an hour. I spent the time in the clean, well-spaced waiting room, reading. Additionally, I was texted by the technician who was working on my car telling me I could be in touch with him at any time. The staff where I checked in and out were very efficient as well. The price I paid for a fully synthetic oil change was very reasonable.

Kirsten Hagen

★★★★★

2 years ago

I had an exceptional experience taking my vehicle to Honda of Bellingham. I had MONTHS of power issues and finally decided to bite the bullet and take it somewhere. The service department members I spoke with were kind, informed, and approachable. The technician was able to locate the issue and gave me a diagnostic report on some things that will need to be replaced or serviced. I was informed throughout the time my car was with them and that really eased my mind.

Kevin Alcaraz

★★★★★

3 years ago

As a former Service advisor I am very pleased with the high quality level of service and the care that the team took with my vehicle! I was able to set an appointment online with ease. I called after to confirm since I had never been here before, and Brittney was very kind and explained the process to me with patience, after my arrival I was promptly escorted to the shuttle van and got a ride with Wally to work. (Who was a blast to chat with by the way) they even picked me up after as well. And as for the pricing, it was half the cost of what I had been paying and I got a free car wash, I loved being able to immerse myself in the full customer experience and receiving the same level of service I provide to others on a daily basis. The multi point inspection came right to my phone as well which was also a huge plus. Will ABSOLUTELY be returning for service and may even purchase a vehicle here in the future as well when I am in the market. Thank you Honda of Bellingham!!!!!!!

Ron Riggins

★★★★★

2 years ago

Everything felt as if it went smoothly. Bruce was waiting for me in the service area. He had a folder containing our service history. He reviewed with me the notes I had sent with my online service request and he summarized his service plan and asked if there were any other concerns or questions. When I returned that afternoon to pick up the car, he reviewed how his service staff addressed each issue.

Jackie

★★★★★

3 years ago

Had a pretty bad experience at a different Honda dealer that was making me wish I hadn't bought a Honda. I went to the bham one for service now twice and it has been way better. They are kinda and easy going. I believe the advisor I've had is Cat, and she is wonderful. They know what they're talking about. Service was done in a timely manner. Shuttle was available and was prompt at pick up. I couldn't be more pleased with the service I have received this far.

Yarntender

★★★★★

a year ago

I really enjoyed my experience at this dealership. I scheduled an appointment for some recall maintenance. They had my car ready on time via their estimates and communication was great. This dealership actually answers their text messages whereas others nearby don't always. I always knew exactly what was going on with my vehicle and was treated very kind as if my time actually mattered to them. All in all, highly recommend.

Caitlin Quinn

★★★★★

9 months ago

As someone who moved from the East Coast and had several service visits in that area, this one is BY FAR my favorite. Everyone is extremely friendly, helpful and honest. I also never have to wait the actual time I am quoted for a service. Definitely coming here for all my service needs!

O Navarro

★★★★★

7 months ago

I very rarely take my car for service to a dealership due to higher costs and bad rep, but this place definitely deserves 5 stars. Everything from calling for a quote, scheduling, getting a loaner vehicle that would accommodate our 3 car seats, to dropping off and picking up was a breeze and top notch customer service. These guys truly went above and beyond. Surprisingly their quote for the timing belt job was half of what Honda of Kirkland quoted me, plus they accept the Costco discount. Overall I was very satisfied with their service and would not hesitate to come back in the future.

Noah Zimberoff

★☆☆☆☆

2 months ago

The people were friendly but I had a pretty bad time with this service center overall. My alternator died in my 2017 accord and I was quoted $1600 for replacement and installation. They didn’t have an OEM alternator on hand so this was for an aftermarket alternator. Over $800 for an aftermarket part that goes for $450 and quoted 3 hours of shop time for a job that would take them maybe an hour or 2 at the most to complete. They also charged me $180 for the voltage regulator (I agreed to this) which I later found is a $85 OEM part. I declined the alternator service and still paid over $400 (diagnostic fee + regulator). They didn’t even have the courtesy to charge my battery up. I had to walk to an Oreilys to buy a new car battery so I could drive to a new shop. Picked up an aftermarket alternator locally for $450, and had a local mechanic install it for $180. (And it took the guy one hour because it’s a drop in part… not 3 hours like they quoted me at Honda). So I got this job done for HALF the price they had quoted me including a brand new car battery. I know dealerships charge more for service and there’s quality standards attached but frankly would never consider having my car worked on here again. $1600 for an aftermarket alternator is outrageous. And they just left my car battery dead in their lot when I declined service. Bad time.