Where is Hong Auto Service located?

Hong Auto Service is located at Hong Auto Service, 5312 El Cajon Blvd, San Diego, CA 92115. You can find their exact location and get directions on the map provided above.

What is the overall rating for Hong Auto Service?

Hong Auto Service currently has an overall rating of 4.8 out of 5 stars, based on 51 reviews from the community.

What are the opening hours for Hong Auto Service?

The opening hours for Hong Auto Service are: Please contact the business at 16192650635 to confirm their current operating hours.

Best Car Repair in San Diego, CA: Hong Auto Service

Tyler Campillo

★★★★★

3 months ago

Hong’s is the place to go to. They have helped me and my girlfriend out 3 times now with our cars and each time has been an excellent experience. Phillip is great at what he does and always explains thoroughly what’s wrong with the car and what needs to be done to fix it. Their pricing is very fair and they don’t try to upsell either. Overall, we’re very happy with our experiences here because they respect their customers, and they’re not out to get you like other places, they’re just there to help. We plan on always coming back to them because we know our cars will be in good hands.

Kuba

★☆☆☆☆

2 months ago

this review is long overdue, but my experience with them still crosses my mind to this day. brought my jaguar to change transmission (xmsn) fluid in summer of 2023 because it was giving me an occasional “gearbox at fault” message on dash. I called ahead and dropped off my car in the morning for half a day. They called back saying they’ve finished diagnosing it & could pick up or leave it for repairs I decided to arrived to talk with them in person to get better idea what was going on and all they did was used scanner and told me it may need more than just xmsn fluid change. saying that it could be solenoid problems, maybe worn out clutch, maybe needs flushing and that fluid change is where they would start first. Their uncertainty and inability to specify exactly what my car needs made me not to take their service. I took my car and changed the transmission fluid myself at independent auto shop & it all needed was the transmission fluid change. Since most cars are due of it at around 60k mi. my car didn’t give any issues and drove smoothly thereafter. And btw. when i came back to pick up my car , still got charged over hundred dollars just for them to take my car for a half a day drop-off just to read the scanner code and not diagnose fully what it needs, when i could have just taken to AutoZone to get it red for free. they kinda held my car key hostage purposefully until i paid for “diagnostic fee” and some mechanic from other room came after i paid to give it to the cashier at register. maybe they’re good mechanics at other things but this was an unforgettable experience from paid professionals.

silly sarah

★★★★★

11 months ago

This review has been a decade in the making. I have been coming here for years. They care about what they do and they do it well. It's a small business. I have tried to take my car elsewhere and just end up taking it here to be fixed after taking it elsewhere. I don't trust anyone else with my car. If I could give more stars, I would.

Joseph Porter

★★★★★

2 years ago

My family’s vehicles have been serviced by this shop for over a decade! We have never had a bad experience. Anytime I drop off a vehicle whether it’s for maintenance or a break down, I always know the job will be done well and I don’t have to worry about anything. Philip and his team perform quality work in a timely manner, for a fair price. Definitely give this shop a try for your next service or breakdown. You will not be disappointed.

Mark Amacher

★★★★★

a year ago

They are super kind, knowledgeable, and honest. I’ve taken a two of my cars here a few times and have consistently received great service. Would definitely recommend!

Jonathan Quiroz

★★★★★

a year ago

My wife has been coming here for years we highly recommend Hongs auto service for always having exceptional service, expertise, and really show their dedication to customer satisfaction. We get all 4 of our vehicles serviced here. From oil changes to full engine replacement. Highly recommend no funny business just honest hard work!

KevMighty

★★★★★

2 years ago

I've been using Hong Auto Service for my 1995 Toyota 4Runner for the past 4-5 years and every time they've done a splendid job. The prices are very reasonable and they'll never steer you wrong in regards to issues with your vehicle and options you can go with before doing the work. Phillip the owner is very honest and his technicians do very great work within a timely manner.

Tiffany Palmer

★★★★★

2 years ago

Fast, friendly and reasonable prices. Ask for Tom or Charles at the front desk. Very professional and kind. I had a heater core issue and they got me in same day and out. I opted for the bypass and they gave me a competitive price. The owner Hong, worked on my car himself and they explained what to expect while my car adjusts to the bypass. Will go here again. Thank you Hong auto for a great experience. You guys rock.

Christopher Van Enoo

★★★★★

4 years ago

I have been going to Hong's for years with all my off-road vehicles and trust them completely. They let me know what work really needs to be done, which can can wait, what parts they recommend, and what I can do on my own. Philip has always fit me into time slots whenever he has room even with short notice and has always given me top notch customer service. I have never had any problems with the work they did and it is very reasonably priced. All in all, I trust these guys completely and highly recommend them.

Catharine Marckwardt

★★★★★

2 years ago

My family and I have been taking our cars to Hong's for decades. They are very knowledgeable, honest, and trustworthy. Service is fast and prices are very reasonable. I've taken my cars to other places where I've lived outside of San Diego, and nothing compares. It's hard to find an honest auto mechanic who won't try to oversell you. Hong's will not do that. We won't take our cars anywhere else. We completely trust Hong's!

Ramsey P.

★★★★★

2 years ago

i recently had the pleasure of using Hong's Auto Service for some maintenance on my car and I couldn't be happier with the service. The staff was extremely friendly and knowledgeable, and they were able to quickly diagnose and fix the issue. I appreciated their honesty and transparency throughout the entire process, and I would highly recommend them to anyone in need of auto repairs.

Fran Meredith

★★★★★

a year ago

Hong's Auto Repair is the epitome of top-tier service and expertise. Tom and Phillip go above and beyond to provide honest deals and five-star customer service. Their genuine care for customers sets them apart from the competition. With their unmatched knowledge and attention to detail, they've become the go-to choice for all my car needs. Hong's Auto Repair is simply the best in town—I wouldn't trust my vehicles anywhere else. If you're looking for exceptional service and genuine care for your car, look no further than Tom and Phillip at Hong's Auto Repair.

Iva Robb

★★★★★

5 years ago

This place is definitely going to be my new auto shop. Amazing and friendly customer service, quick, and great price! As a woman it is hard to trust mechanics because they are always taking advantage of you and ripping you off but Hong's is not one of those places. They gave me a fair price for the work I needed done and I will be happy to go back!

Drake Martinez

★★★★★

6 months ago

Very professional and quality service at a very reasonable price. Highly recommend.

Hannah Go

★★★★★

6 years ago

AFFORDABLE AND QUICK! Got quotes from a couple body shops and they were charging me $200-$400 more to fix my front bumper and estimating 3-4 days longer. Very satisfied with the quality of work as well. Definitely recommend stopping by here, if not at least for a quote, they are very helpful and understanding.

steve luc

★★★★★

3 years ago

Exceptional prices for quality work and service. I've been going here for over a decade and I trust the team of knowledgeable mechanics on hand. Never would they steer you the wrong way with advice and repairs. If you think this auto shop is expensive, wait till you find a bad one.

Carlo Ybanez

★★★★★

3 years ago

Their team is always accommodating to our busy schedule and very responsive to our questions. Philip is always great to work with and I’ve trusted him with anything car-related for nearly the past decade. Highly recommend!

Mae Gia

★★★★★

2 years ago

I always have great experience everytime my car needs a tune up. Ive been coming to them since i had my first car and will continue to keep coming here for my car maintance. Ive recommended this place to all my friends and family and they also have great experience with them.

Arlester McDonald

★★★★★

2 years ago

Took my work vehicle into have it diagnosed the owner's son Phillip looked at and in two minutes said I needed a new water pump took it in at 8 o'clock and they had it done by 12 fast service professional and reasonably priced.