Hornsby Tire & Service Center Tire Pros

Rob Cowling

★★★★★

a year ago

I brought my Class A motorhome in for some new tires. David worked with me and made recomedation, ordered tires and had them there when he said they would be. They did a great job making sure rig was ready to go. Service was excellent, price very competitive and worked me to their schedule, very good experience.

Yanni c

★★★★★

a year ago

This establishment provided exceptionally honest and reliable tire service. No upselling tactics were employed. The technician's detailed explanation of the service was greatly appreciated. This is my place to go if I need alignment, rotation, and balance. Honest old school people.

Nehmiah Baht Israel

★★★★★

a year ago

I was fortunate enough to Attend this business on a day where I was having an emergency; I had a flat tire that needed to be repaired and so had my car towed there. I was welcomed upon my arrival; The waiting area was welcoming and clean, the service person patiently answered my questions and I was giving a fair quote for future business. I am looking forward to utilizing their services in the Near future.

Denise Hain

★★★★★

a year ago

Our first trip to Hornsby Tire & Service. Beautiful Service Center. Friendly staff. Very accommodating, they worked us in and it really was fast. Reasonable price. We have found our new place for tires. Highly recommend.

Robert Hyatt

★★★★★

3 years ago

I have been going to Hornsby Tire and Service Center for over 30 years. This is not just a business, this is a family and they treat every customer as family. They are professional and honest and will go the extra mile to meet your needs. I can not reccomend them enough!!!! They are my go to for all of my automotive needs!!!!

Steve Wilkinson

★★★★★

7 months ago

Thank you team Hornsby, it is wonderful to have a place that we can bring our vehicles to and have complete trust in excellent quality and workmanship. Thank you Jeff for always making it easy and fun!!!

Adam Flowers

★★★★★

a year ago

The team at Hornsby delivers on car maintenance and customer service every time. They offer a great space to wait and work, as I typically do, and they keep the customer at the front of mind with every interaction. Recently I had to take my car in for regular maintenance and an inspection. They were swamped with work, and I completely understood. They turned it around and had me done in no time. I never dread going to Hornsby because no matter how long it takes, I know it will be done right.

Daniel Diggins

★★★★★

a year ago

I'm new to Virginia and I needed to have an oil change, and tire rotation. After doing a Google search I came across the Hornsby site and read about their history as a family owned business that started in 1935. I was impressed reading about Hornsby's history, and equally impressed with the on-line photo gallery, and all of the auto services available. When I arrived at Hornsby it appeared as advertised. I spoke with the person at the desk and arranged to have my vehicle serviced. Although there was a few customers ahead of me, I was in and out within a reasonable period of time. The cost was reasonable and the service was excellent!!! I've found a new home for my vehicle maintenance!!!

Joel Raymond

★★★★★

8 months ago

This is the only place that I trust my vehicles to, Jeff is always Courteous and Professional the waiting room is always clean and coffee is good and who can say no to popcorn! There’s a quiet room if you want to read , and their mechanics do a fantastic job, every time! Who could ask for more!

Adam Donski

★★★★★

a year ago

I just had to leave a review! After searching around NNVA, comparing prices and services.... Hornsby Tires 3300 Jefferson Ave, Newport News, VA 23607 came thru like a champ! I brought in my rims and rubber that I bought online, however I have a 07 Honda Odyssey which have problems converting over TPMS sensor systems.... Hands down, Hornsby beat all local competitors by $200... I dropped my Oddy off at 8 am and she was ready to roll by 11am same day. Gary the tire tech there was awesome! Installed my new wheels and rubber, replaced my TPMS sensors and programmed them.. Not so much as even a scuff on my 19" wheels during installation... perfectly balanced! Making this review after 2 months to verify quality installation... BTW Hornsby can install anything up to 22"s and reprogram and install TPMS so you don't have that annoying dummy light coming on after custom.wheels and pass VA inspection. Thank you Hornsby and Gary! Will be bringing my Oddy there for a coolant flush and interval drain and pours on my trans... also, talk about honest shops, I bought new sets of brake pads for the front and told the rep up front, "If they need to be replaced, might as well do it while I have em off." They could have easily went thru with that replacement to bring in the extra $, but Gary said there was still alot of meat on the bone so the BP replacement wasn't needed. Immediately earned my trust and customer loyalty.... Hornsby doesn't just do tires... they do it all, with certified mechanics working the 8 car bay they have! Do yourself a favor and find out where your $ and quality intersect by bringing your vehicle to Hornsby 3300 Jefferson Ave, Newport News, VA 23607! Thanks again guys!

Tiffany Harper

★★★★★

8 months ago

I dropped my 4Runner off at Hornsby on July 14, around 7:15AM—the tires needed balancing. Their service was quick and efficient! The shop was complete with the repairs by 8:30 AM. And to top it all off, they have a shuttle service, and someone brought me to work, and offered to pick me up, if needed. I would recommend them to anybody who needs service on their vehicles! Thanks again, guys!

Cariskel

★☆☆☆☆

7 months ago

Stay away from this place! I will never bring my business here again. It's been a few years since my last bad experience there, and now, I drive farther and go out of my way to have any service work done on my car elsewhere. If you say one negative thing, they will leave you a dirty comment, like "We never serviced your car, you must be mistaken," or they try to slander the person writing the negative review, insinuating that it was your fault, or that you misunderstood. Nope, never going back there again. Management must be related to the owners. Never seen a place where they turn on people for leaving a negative review. I suggested this place to my friend for a simple inspection, and they did her dirty too. Now, when somebody asks where's a good place to have their car inspected, I make sure to tell them to stay away from here.

Mike Martin

★★★★★

6 months ago

We recently had new tires installed on a 2020 Honda Civic hatchback. Mark and the crew at Hornsby Tire and Service Center are absolutely amazing. We had four new tires, alignment as well as an oil change done and we are very happy with the work that was completed. I highly recommend Hornsby Tire and Service Center to anybody that is looking to get work done on their vehicles. You can't beat their prices and the quality of their workmanship. They really stand behind their work and their products.

Sean Malinish

★★★★★

2 months ago

Always good service, always honest. The staff is very friendly. Tires and services are fairly priced. Jeff has years of knowledge an experience in tires and rims for cars and trucks.

Edgar Jones

★★★★★

5 years ago

I had a leveling kit and new tires installed here and they did a great job!!! They also returned my vehicle back to me within the time frame promised. The staff was professional & helpful and I didn’t get the sense of “how much money can I squeeze out of this customer?” from them. Our business was right to the point with no BS!! Loved that guys!! And if you are a “car person” make sure you check out the cars they have on display.

Vernon Eason

★★★★★

2 years ago

I always have a pleasant experience when I go to Hornsby Tire. They are respectful, informative, & helpful. They provide great service with reasonable prices for new tires & services. They also have a phenomenal waiting area. It's spacious, convenient, & clean. They have vending machines, free coffee & Popcorn, & a Big Screen TV. They have a small area for the kids, & they also have a seperate waiting area if you need "queit" that they call "The Executive Waiting area". I always have a pleasant experience when I go here.

David Waterfield

★★★★★

5 months ago

Although they were very busy and couldn’t guarantee my services would be complete that day they said they would do their best. I dropped my vehicle off and returned later in the day and was pleasantly surprised that they managed to fit me in and complete all the services. I’ve been going there on and off for 30 years because of their proximity to the Shipyard. I have never had a bad experience and find their business very accommodating. I recommend them to my shipyard buds all the time.