About Business
For professional Car Repair care in Newport News, VA, Newport News, look no further than C.A PREMIUM USED TIRES & AUTO REPAIR. Their team excels at delivering top-tier results for Used tire shop and related Car Repair needs. Their customer-centric approach has earned them a 4.0/5 rating based on 159 pieces of feedback. They have become an integral part of the Newport News, VA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Newport News, C.A PREMIUM USED TIRES & AUTO REPAIR is ready to assist with your next project or repair.
Google Reviews
Jasmine B
★
☆☆☆☆
5 years ago
I will like to give this zero stars only if I could. I showed up at 3:50 PM on July 17, 2020. At this very moment as I am writing the review it is 4:32 PM. It is hot as balls inside of the waiting area, along with it being humid outside. There is only one person changing tires in the poor fellow seems exhausted and overworked. No one is helping him and the owner is dictating him around like a master for a slave. As I wait outside the owner and the guy that is changing the tires is having an argument and I have yet to receive my car and I only came for two tires. Most definitely will never return.
Shawn Carder
★★★★★
6 years ago
The service was great,fast an people very respectful.the price very reasonable. I had a flat money low,thanks to c.a premium usedtire im up an drivin again i would an will tell everyone to come if needed a tire. I have used many different tire shops in past but by far this place was the best
Q Abdul-Nasir
★
☆☆☆☆
5 years ago
Not a good tire place. Went there a couple days ago for a rear tire. Was not mounted correctly. The guy who put on the tire had no clue what he was doing. The tire was very much under inflated. Almost wrecked on the interstate. Had to replace the tire 2 days after purchasing from these people. Buyer beware!
neomia lawrence
★
☆☆☆☆
8 years ago
I never write reviews but this place sold me a bad tire. I purchased my tire January 7th it busted on me (on the freeway) January 19th. Professionals informed me it was a bad tire job. The company did nothing saying it’s a 7 day Warranty (What Credible place does that). So I’m out of my money and a tire. thank God I didn’t crash. But DO NOT SHOP HERE.
Tanvir Ahmed
★★★★★
2 years ago
Wonderful tire shop for any size of tires. The service is amazing. They stand by their policy and always honor the needs of their customers. Thank you.
Ray George
★★★★★
7 years ago
Great staff, took them no time to put my tire on. Plus it was $40 flat no taxes and in great condition. Highly recommend giving them a call first when looking for a used tire. They also do car repairs as well.
Jennifer Vecchio
★★★★★
2 years ago
We needed a tire on a Sunday and this place was open! They put our used tire on and everything for $60. Work included! Awesome service and warranty for the tire!
Karen Y Hurley
★★★★★
a year ago
Ted did a great job installing all four of my tires and providing information for tire maintenance, while saving me money in the process. I'm grateful to God for the service.
Lisa Beamon
★★★★★
6 years ago
The pricing is very fair and knowing I can actually see my tire being balanced digitally is great. They have employees who actually listen and explain. Most importantly the tires I have purchased over the years have never been warped or mishaped
Diane Orie
★
☆☆☆☆
5 years ago
I have given Premium used tires one star because I am unable to give them a minus zero star. My experience with them was not a good one. I purchased a tire on Friday morning and by Saturday evening it was totally flat. I was told it was a great tire of good quality. I found out the tire had been patched and a second hole was found. The owner refused to refund the money stated there was o lying a 24 hour warranty on the tire that the damage was not normal wear. If you have any problems with their service then they are not nice people and refuse to refund at any cost. I do not reccomend this place
Diane Smith
★
☆☆☆☆
6 years ago
Very bad experience. Sold me a dry rotted tire. Tire shredded 6 days after they put it on. Lucky it didn’t cause me to wreck my car, since it was a front tire. Went by 3 times trying to catch the manager. She refused a refund, accused me of lying, gave me a tire that wouldn’t even pass inspection. Will not get another penny from me. I found another used tire place to do business with that actually has nice used tires. Would give less stars if I could!
Taylor’s Vlogs
★
☆☆☆☆
a year ago
These people will do and say anything to get your money. My tire came off while on the interstate took it to these guys to have it fixed and they put the wrong rim on my car causing the tire to break lug studs and come off again while crossing the Hampton roads bridge. These people put my life in danger for a quick money grab
Joseph
★★★★★
10 months ago
Staff was great, fixed my tire and had me out the door in 20 minutes, great job.
David B
★★★★★
7 years ago
You can't beat the prices, or service. Sunday evening I was stuck with a flat, unlike the other shops in the area, C. A Premium used tires is there to help! Tire tech was professional and knowledgeable. He even pointed out my rear brakes are in need of attention soon. While the tire was off, it was clear to see. Great job guys!!! and thank you for getting me back on the road safely!!!!!
Zack Davis
★
☆☆☆☆
2 years ago
Got 2 front tires from them. Both bad. Passenger side has a leak I need to refill every 4 days and the driver side went flat on me today. 2 weeks after getting them. Thought they would hold me over till next month but I thought wrong. Been trying to call for a week and no answer. Everytime I went by they had cars in the lot blocking the entrance t I know you get what you pay for Do not go here. The guy over inflates the tires and the parking lot is just terrible.
Stacy Adams
★★★★★
Edited 3 years ago
UPDATE: my tire is flat after having it less than a week. However I’m not taking away stars only because the gentleman that helped me was so kind. Hopefully when I go back I won’t have any issues. It is however an inconvenience. I guess that’s the risk you take when purchasing something used. Great service. The gentleman that helped us was busy! I just kept watching cars pull up, but he still helped us in a timely manner, and with a smile! It was super hot outside, and I know from experience it’s hard to give service with a smile in those conditions. Also the price was more than fair. I’d definitely recommend this place. Also I’d like to add that they give you a receipt for a 30 day warranty, but only if you keep your receipt. I was there on June 26, 2022.
Chery’l Thomas
★
☆☆☆☆
a year ago
Would never purchase from here again. A man named Sean sold me 4 tires and one of the tires had a broken valve. I returned to have the tire replaced and Sean agreed to check and replace the tire if the valve was broken. I waited behind another customer for a while but had to leave for work and I explained I would return later that day but when I returned Sean was gone and another man with very poor English was there. I tried to explain my issue to the man but there was a language barrier so the man checked the tire and said, it’s fine and placed the bad tire back on my car. Ever since that day when I call to see if “Sean” is working, he’s never there.
Sequoya H
★
☆☆☆☆
3 months ago
Sold me an tire that was already plugged & dry rotted & didn’t allow me to look a tires before purchasing , and installing.
Christian Reynolds
★
☆☆☆☆
a year ago
These people out here trying to kill drivers. Took my car in to get a used tire, guy proceeds to take 45 min to get the tire on the rim. Finally gets it on and gives it to me. While loading it into the back of the car. I hear the valve steam leaking so i tell him and he takes it back. Another 30 min go by and finally get my tire. I tip the guy $10 and head home. Next morning tires flat. Sealent is all over the rim and tire is really rough. Take it back up there before work and after getting the tire back next day it blows again. I take it to another shop and this is what i find. I dont even want my cash back i just want yall to know you reallt coulda killed someone. 👎
Jose Giron
★★★★
☆
a year ago
BLUF: Used tire place if you need to get something to hold you off . Ultimately, you take the risk by buying used tires . The guy working was forward and told me the only tire they had had a bald spot and he wouldn’t put it on unless I was okay with it ( which I wasn’t ) but that shows good practices off the bat. The place is rebranded, I included a picture of how it looks now . They are always busy. Very hard to get ahold off on the phone . While I rolled up it was back to back people , so make sure you come in with time. Will definitely come here again.
