Hyundai of North Charleston

Brian slepecki

★★★★★

a month ago

The staff were very knowledgeable about the car and help us out setting up some features that the car had. I would definitely buy another car from them next time I am in the market. If not I would at least give them the first shot. Please thank your staff for a job well done.love my new car

Becky Bowers Keffer

★★★★★

Edited 4 months ago

I love my Hyundai and I get great service every time I bring my car and this is why my car will last forever plus I have a very hairy dog and they still vacuumed out my car so kudos to you guys Update 10/3/25 bought a new car used. It’s also a Hyundai Sonata. Cars in great shape they fully serviced it. The representative was a little greene but everybody has to learn. Abby did a good jib. Abby will be a great addition when she gets a bit more experience

Val F

★☆☆☆☆

a month ago

Apparently scheduled appointments mean nothing! I scheduled an appointment a week in advance for 7:00 a.m. for a knocking noise in the rear. Dropped my car off the night before, put the envelope completely filled out and the keys in the overnight box. I got an alert around 11 that the car had been unlocked. I received a call from Percy asking me why my car was there. I advised him it was there for the SCHEDULED appointment (knocking in the rear. Around 2:00 I called for an update and had to leave a voicemail. I did receive a call back within minutes telling me my oil was changed and I needed an alignment, brake fluid and something else. I declined the added services and then felt attacked. Percy was trying to scare me by saying that they were safety issues and really needed to be done. When I asked about the knocking I was told there was nothing mechanically wrong with my car and to head up to get my car. About 20 minutes later I get a call back and am now told that my car has not even been touched. Keep i mind I had that 7 a.m. appointment. Now Percy tells me that there is some software update that needs to be done and that I would not be getting my car back that day. My car was ready by 12:30 the next day, but the folks at Hyundai of North Charleston have zero concern for their customers and totally lack accountability. All I heard from Percy was how busy it was because he was the only one in service. STOP MAKING EXCUSES! This is the 2nd bad experience I have had with the service department and am seriously having buyers remorse. I love my car, but detest the service department.

Danielle Jordan

★★★★★

2 months ago

This holiday season was a super stressful one. My car engine light came on right before Christmas and I had just gone to another mechanic to get it fixed. They said I had to take it to the dealership and I knew it was going to probably be more expensive. I’m so thankful for Barbara and her thorough service. She could tell I was worried but she reassured me that they would do everything in their power to get me back on the road. & she kept her word. I was able to get my car fixed with my warranty and they gave me a loaner while I waited. She kept in contact with me daily. She was so transparent and spoke to me with respect. I feel like women sometimes are talked down to when it comes to mechanics. She gave me all my options and I never felt pressured. I will solely be coming to get serviced here because of Barbara. She is a true gem and assets. I always get a smiling face and warm welcome from her and Percy when I come. If you need the right service reps find these two. Thank you again Barbara!

Breonna

★★★★★

a month ago

Huge thank you to Trissa for making my first car purchase such a great experience! She helped me trade in my old car, got me an amazing deal, and was so genuine and helpful the entire time. She truly went the extra mile. She walked me through everything step by step and made the whole process feel easy and comfortable. I’m so grateful I had her helping me with such a big milestone. Definitely ask for Trissa!

Noreen Charlip

★★★★★

5 months ago

Very pleasant buying experience! My salesman, Abijah was terrific! He was very personable, knowledgeable, and no high pressure sales tactics, which would have turned me right off! Manager, Clayton was friendly and helpful, and Cameron in Finance made the loan process seamless and stress-free😊

Myrna Seibel

★★★★★

3 weeks ago

Barbara in your service dept is on the ball. She took good care of me and my car. I've seen her there a good many years and I assume she is the service manager by now. If not, she should be. Highly recommend Hyundai services. Always 5 star!

Tara Gonerway

★★★★★

5 months ago

Peyton was the best car salesmen I have worked with! He was so patient and kind. I was so indecisive and could not choose between a Palisade and a SantaFe. He let me take them each home for a day to see which one I liked better. I fell in love with the 26 Palisade! He was so good we bought two cars from him. I HIGHLY recommend asking for Peyton if your looking for a vehicle.

evelyn wilhems

★★★★★

2 months ago

We had an excellent experience working with Abby. From start to finish, she was clear, knowledgeable, and never once pressured us, which we truly appreciated. She explained all vehicle details thoroughly and made the process incredibly easy to understand. What really stood out was her sense of urgency and respect for our time. We were coming in from out of town, needed to purchase quickly for our business in North Charleston, and had to catch a flight. Abby moved efficiently and had everything handled seamlessly, we were in and out with financing completed in about one hour total. If you’re looking for a salesperson who is professional, honest, and understands how to get things done quickly, Abby is outstanding. Highly recommend!

Leslie Basey

★★★★★

Edited 4 months ago

I’m so glad that my daughter told me to come here. After I purchased my Brand New Santa Cruz, she started working there. It’s always a great day at the Hyundai when you ask for Trish or Chris. My daughter is the BEST! Ask for Carolina Car Queen when you arrive 😊

darrell craig

★★★★★

3 months ago

I was greeted by Jacob Gerbrand and he was an amazing salesperson! He made the experience very enjoyable, and I was very informed about the Hyundai Santa Fe I purchased. I felt very confident about my purchase and whenever myself or my family need a new vehicle I will definitely send them to him.

Peter Palmer

★★★★★

a month ago

Service was quick and efficient. The dealership was spotless as was the waiting area. Our service adviser, Barbara Johnson, was outstanding. She is a true professional who understands customer service. She was very knowledgeable and communicative. She is a valuable asset to the Hyundai team. I would highly recommend her and this dealership.

JonandMisty Jacobik

★★★★★

2 months ago

Probably best car purchasing experience I have ever had. Purchasing for my mom. I cannot compliment Trish enough in the way she treated my mom and was patient with her. Such a genuine and amazing woman. No pressure and always available for questions… even on their days off. Mom loves the car. Thank you Trish and Sal.

Cory Andrews

★★★★★

3 months ago

Abijah was excellent, very informative, not forceful or coercive, and overall made the experience of purchasing a vehicle super easy. From test drive to purchase i felt like the options were all mine and I made the best informed decision for me. Finance was also very helpful in explaining everything and made the paperwork simple and efficient. This is how the car buying experience should be everytime. Will have them at the top of my list should I wish to get a car in the future.

Alina Cubow

★★★★★

2 weeks ago

If you’re looking to buy a car and not sure what to get I highly recommend you coming in and talking to Tish!! Tish was A pleasure to work with she did everything in her powers to make sure I left in a brand new car today and I was 1,000,000% satisfied everybody at the dealership was a pleasure to work with!!!!

Allison Williams

★★★★★

3 weeks ago

I had a very pleasant experience working with the staff at this dealership. It was very seamless. I got the trade-in value of my car as my first offer. There was no pressure when I told them I had to go home and check on my dogs. I told them I wanted to think about it because it’s a big decision. There was no pressure on me to purchase a car before walking out. I really appreciated that. Chris was very good at explaining everything about the car and he was very patient. Thanks also to Mike And Cameron who made the purchase an easy process.

Angie Nelson

★★★★★

a month ago

As soon as I pulled up, Payton came out to greet me. I told him what I was interested in and he showed me a few options. When I mentioned that my husband needed to see it, he offered to let me drive it home. After getting home and showing my husband we had many questions. I was able to text Payton and he answered all of my questions and even worked up a price for me. Some of this texting was even after hours. He wasn't pushy at all which made me feel really comfortable. I came back the next morning after texting Payton even more inquiring about another vehicle. I was ready to sign and a good part of it was because of the great customer care I received from Payton. I left feeling happy with my purchase and experience. I was even able to go back the next week and Payton walked me through some of the features and setting up my profile and settings for the vehicle. I am loving my Hyundai Santa Fe. When you stop by ask for Payton and your experience will be seamless. And no, I wasn't persuaded to write this review!! Go see Payton!!