About Business
I M Auto Repair Shop brings expert Car Repair solutions to the local community in Provo, UT, Provo. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Provo, UT appreciate their attention to detail, leading to a consistent 4.7/5 rating from 36 reviewers. By focusing on the specific requirements of the Provo, UT area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Provo, UT and beyond.
Google Reviews
Clint Helquist
★★★★★
6 years ago
Best family business shop I've been to. Diagnosed very quickly and were up front about costs and timeframe. Wish I lived closer for my next problem.
mannie yaw
★★★★
☆
6 years ago
I went there with my Altima for some leaks and he and his wife was so good to me and he fixed my car very well for me and did a lot to bring my price down as well.
Bailey Anderson
★★★★★
5 years ago
Great family owned shop! Very fair and honest with pricing. Always go the extra mile to explain what is happening and to make sure you get the best service!
Terry Bailey
★★★★★
7 years ago
They’ve been very hospitable and always explain what we can do to better care for our cars. Pablo abs his wife do a good job, and I have to hesitation recommending them.
Jose Quintana
★★★★★
7 years ago
Pablo is such a great mechanic... and his wife is very friendly and kind.. I have not doubt in recommending IM auto repair shop. Ps. They have good prices also...
Jose Asuncion Perez
★★★★★
5 years ago
Pablo is very professional and detail oriented. Very comunacative about parts service and replacement history of vehicle and parts. Very honest and sincere when it comes to service of vehicle. I have been coming to IM Auto for years and very satisfied each time
Nico Alba
★★★★★
a year ago
Had them inspect a used car for me before I bought it, they took me in same day and gave me a full, thorough rundown for a good price.
Brandon Baker
★
☆☆☆☆
9 years ago
After waiting for 30 minutes for my safety inspection his wife told me it won't pass because my tires are to big and they hit the suspension which I know is false. Then she tried to make me buy a whole new set of tires. As if I didn't blow 1500 on the ones I put on, no one go here they are just trying to make a quick buck and confuse anyone who can't speak Spanish. The lady was very incredibly rude little kids running around the office yelling and a small dog chained behind the desk yapping the whole time and when I got into my truck they had taken off my dash cover and tried to put it back on but it was all messed up and wrinkled and skewed. I feel like he was looking around in the truck for money or something. Just felt dirty in the office I needed to shower after.
Darlene Lopez
★★★★★
4 years ago
My car started making a dragging sound as I got off the freeway. They were able to figure it out and fix it super quickly. They were also very kind to my mother and helped her into the office with air conditioning and brought her some cold water. They went above and beyond to make an a rough day (funeral) better.
A. Cameron Sevy
★★★★
☆
13 years ago
Perhaps the first guy's wife went in with a less than gentle approach. I've been going to Pablo to get my vehicles services for about 5 years now. Since MaryBelle (Pablo's wife) is a working mother their childcare is their place of business. I can admire that. I've found Pablo to be capable and very helpful. He is willing, upon request, to search auto recyclers for parts instead of just always going for much more expensive new OEM parts. When I did my own mechanic work I'd very often frequent the recyclers with excellent success and I've found the same with Pablo doing the installations. Both Pablo and MaryBelle have been very easy to work with even tho the language barrier (Spanish) can be troublesome. Overall I rate them a very good mechanic shop and will continue doing business with them.
Juan Casco
★★★★★
7 years ago
I have being bringing my cars here with Pablo several years, and they always being fixing everything nice, and I considered they have good prices. I’m very busy I have two jobs, and the only time I can come are Saturdays, they always have time for me, and besides that I can pass my emissions, and also I can get my renew stickers, so everything here without waisting my time waiting big line of people at the DMV, so for me this Shop is “very good”
R and H dos
★★★★★
5 years ago
I just had say they are awesome! Every time I go there, they explain me what happened and what is my options to fix and how long will take. They are so kind and let you feel good. Especially when I don’t know nothing about cars. I trust them and fair price. Really happy about every job they do!
Jorel De La Cruz
★★★★★
5 years ago
I have taken several of my vehicles here and it's been great every time. The follow up they provide from beginning to end is very convenient. It is a family owned business which makes it trustworthy and they explain what needs to be done and they do it. Pablo knows how to service all aspects of your maintenance needs and pays attention to detail to advise. It is hard to find a good honest mechanic until you work with IM Auto.
Joseph Mask
★★★★★
5 years ago
I needed help getting my truck to pass emissions. I stopped by a couple auto shops and they couldn't get me in fast enough, i stopped by IM auto and they got me in immediately. While i expected it to be a fairly quick job it came to be a lot more complicated and work for the auto shop then expected. They were very kind and reasonable and even stayed true to the original price that they had offered before it came to be a much more difficult job. The mechanic Pablo got it done in a timely manner and communicated well. Now my truck passed emissions. Highly recommend!!
ted ford
★★★★★
2 years ago
Highly Recommend them..first time customer..we were in need of AC service and were in a hurry to get back on the road. I had the AC compressor replaced last year at ANOTHER shop..2 weeks later, the compressor went defective..never blew cold air again. Turns out we needed an AC compressor (remove and replace with new) and the whole service that entails. Pablo and Marybel diagnosed the problem, and got busy on our Ford Escape and it was done right..on schedule and they charged the agreed fair price...fast, friendly and the best part..they sent out for lunch and had In n Out Burger delivered to the shop for us...THEIR TREAT for us. While at the shop, I did observe several customers come and go and all seemed to be happy about about the service. The shop could be a little more organized but don't let that take away from their knowledge on how to repair your vehicle... give them a try👍
Scott L. Howell
★★★★★
10 months ago
I finally found a mechanic I could trust who did excellent work. You are treated like family, and they really care. He does know cars and stands behind his work. Highly recommended.
Julie Nelson
★★★★★
2 years ago
This is the BEST mechanic we have ever found! They are very honest! They tell us upfront what is wrong and even show us! For some parts they offered us new or used, or five-year vs. lifetime quality. They know how vehicles work, what all the parts do and how they are supposed to work together! They really understand cars! Their prices are also very fair! We recommend them to everyone!
John Campbell
★★★★★
a month ago
Great little shop. Super fast for emissions and just great people!
Samuel Leavitt
★★★★★
9 months ago
Super nice people! I walked in, they asked what I wanted and then took my keys and got it down as they invited me to wait in their office. As I left, it was easy to pay, then they gave my wife a popsicle and a bottle opener and we left. They accept credit and all that with no fee. They weren’t the fastest, but they’re super chill and friendly! The cheapest emissions I could find on demand!
Chauncey 33
★★★★★
4 months ago
A very great and honest family business. They care more about helping you and not just taking your money. I will always have them on the top of my list for work needed when I'm in Provo.
