About Business
IMM Auto Service is a leading Car Repair specialist serving the Tempe, AZ, Tempe area. They provide a wide variety of solutions, including Auto repair shop, Car repair and maintenance service, and other Car Repair tasks. Boasting a solid 4.7/5 rating from 70 verified reviews, their reputation precedes them. As a locally-owned business in Tempe, AZ, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Tempe, AZ.
Google Reviews
Daniel Lovik
★★★★★
9 years ago
The staff was very kind and accommodating while I got an oil change. I was able to see the mechanic through the shop window and he performed a fairly thorough inspection of my car's underbody and wheels. The office and shop were clean and well maintained.
Ashley Clark
★★★★★
10 years ago
I've used IMM for tests on potential car purchases and checking up on current vehicles. They've always been beyond fair, even advising me not to buy a Saab I was eyeing when they're one of the few in the valley that would service it later down the road. Morning shuttle service is handy too.
Dana Black
★★★★★
9 years ago
I originally went here in maybe 6/2015, because they are very close to where I live and have good reviews. I trust what these guys say after just 2 trips. They let me know what needs done and don't try to push it on you. The downside is that because these guys aren't your average idiot in a Jiffy Lube they charge more for labor than one of those places, an oil change I can do myself for $25 costs ~$40, but they will point out other things I didn't notice, which has probably saved me money, because I can do most of the basic fixes. If you have been told by a dealership that something needs done, I'd take it here, especially if it is something weird like a Volvo or Saab. I plan to use these guys to inspect any future cars I buy on Craigslist. If it comes to any serious repairs I'd definitely use these guys.
Mark Vaccarello
★★★★★
11 years ago
I had a issue with my 2007 Audi A4 throwing several codes and after exhausting what repair knowledge I had, I called and spoke to Dave Hanna. I explained my issue and Dave fully explained their diagnostic process and how they would address my issues. I towed my car to their shop and they were able to diagnose and repair it beautifully. It turned out to be 2 relays which were causing a voltage drop to several components. They also had to reprogram the shift points on the transmission (which 1 of the relays controlled). What other shops could not do, Dave and the techs at IMM did in a reasonable amount of time and for a very reasonable cost.GREAT JOB GUYS!! and THANKS
Mike Smith
★★★★★
8 years ago
Excellent service from an exceptionally trustworthy repair shop. Every time I had to bring my car in, they'd tell me exactly what needed to be fixed, what could wait, and took the time to explain what they were doing. Seriously could not ask for a better place to take my car.
barry roth
★★★★★
11 years ago
Every time I take my car to IMM it reminds me of how service used to be , they have somehow retained that quality each and ever time I have been in the shop. They never attempt to push service . They recommend what needs to be done and will prioritize any of the items if found. I would recommend them to anyone with a vehicle they love and a budget with constraints....keep up the great work.
Andi Burnham
★★★★★
12 years ago
The IMM Auto guys are wonderful - very straightforward, open, and trustworthy. IMM is basically exactly what you want from a car mechanic, they'll let you know your options, don't overcharge or oversell - they let their standards of service and word of mouth referrals do the selling. Highly recommended!
Erik K.
★★★★★
Edited 9 years ago
In the nearly 40 years I've owned cars and had other people work on them, IMM is the best shop I've ever found, hands down, for quality of work, honesty and just being pleasant to do business with. I've trusted five cars to them, and gotten excellent service and customer service with every visit. If there was a concern that didn't need to be fixed right away, they always told me that. Not once did I feel they were trying to upsell me with a cabin air filter that "ought" to be replaced, a flush and fill I didn't need or brake pads that were "right on the edge." Another big plus was the shuttle service that allowed me to drop off a car in the morning and catch a ride to work. (Thanks, Ron!) It's my bad luck that I'm now working in a location too far from IMM to let me continue as their customer. Dave Enriquez has put together a top-flight shop. You should use them even if I can't. They're the best.
Chris B
★★★★★
a year ago
Fantastic service!!! The IMM Auto team took the time to diagnose and correcly repair my vehicle. Their quality and communication are second to none!! Thank you IMM team!!
AzMom
★★★★★
2 years ago
This shop has the best service hands down! I trust their judgment and their professionalism is top notch! Nancy is so knowledgeable and genuine! I won’t take my cars anywhere else!
Joy A Tillman
★★★★★
4 years ago
Love the staff at IMM Auto!! Have been taking my SUV there or over a decade and I will not ever go anywhere else. Staff is amazing and the work is beyond amazing! Looking for a great mechanic look no further than IMM Auto! You WILL not be disappointed!
Kevin Wagoner
★★★★★
3 years ago
Very personable & professional folks that truly know their Saabs!
Darren Floyd
★
☆☆☆☆
10 years ago
Huge waste of time on these guys. New to town, I decide to try them out based on their positive reviews despite being a 35 minute drive from my house. Due to a pile up on the 101, I arrive 20 minutes late after spending 70 minutes traveling to them. The shop is quiet and empty on this Thursday morning, but the man at the counter gives me a lecture about "how appointments work." Instead of being able to do the inspection, oil change and investigate a coolant leak as discussed, he tells me straight away that "they can't work on my car all day while I wait." Really? First thing out of the guys mouth when encountering a new customer? I let him know that I expect him to have the car looked at as we discussed on the phone, and depending on what they find we can schedule any major work. He tells me my appointment has "passed." I let him know that if after driving an hour to be here he won't do the basics, I'll take my business elsewhere. He throws my keys down on the counter. And well, here I am. These get a well deserved 1 star for terrible first impressions. If you try these guys, don't be late or daddy will admonish you.
Becky S
★★★★★
9 years ago
I just brought my car in last week and was extremely satisfied with my experience here. Dave was very personable and honest about my car's needs. He saved me a ton of money after he said that what the Honda dealership on Camelback Road told me my car needed, was not actually needed at all. I had some work done on the shocks and will certainly bring it back for any future automotive needs that arise. I completely trust IMM Automotive. One other thing that I liked about the place, was that a few days after I brought my car in, I received a handwritten thank you note from David for my business. You do not find that kind of thing often these days. Very glad to have discovered this place!
Scott Daggert
★★★★★
5 years ago
I've been going to IMM for close to twenty years - and they continue to impress. I recently screwed up a job I'd done myself (ouch) and had to get my SAAB towed in. They bailed me out, were nice about it, and best of all they left it 'better than they found it' (replaced mismatched bolts and their work shows it wasn't rushed - they did the job like they owned the car) which is rare these days. Great knowledge for odd cars like the SAABs, but they also work on mainstream/normal cars as well. Highly recommended!
Safia Sampson
★★★★★
8 years ago
We have been using IMM for about 15 years, and ALWAYS have excellent service. IMM boasts incredibly skilled and thoughtful artisan technicians. They treat each car as if it’s their own, and have maintained each of our cars since we bought them. I can’t recommend them highly enough.
apclif
★
☆☆☆☆
5 months ago
Scammers, they forgot to install an oil drain plug and messed up my engine and failed to resolve the issue, will see you in court.
Tashi
★★★★★
5 years ago
I've brought our family cars here for about 10 years. The staff has consistently been friendly, communicative and professional. They always exceed my expectations. I had a Volvo for years and they helped me make it last much longer than other mechanics had said it could operate. I now bring our family Toyotas here and they continue to give them the same great care. Definitely recommend IMM!
Richard West
★★★★★
2 years ago
What a wonderful shop full of amazing people! We to my mothers 2001 SAAB 9⁵ to have a very horrible and what we found out was a not unheard of oil leak on these cars we discussed all the options settled on 1 and the car is better then ever and my dad is very happy to have the car back on the road. Thank you, IMM Auto Service.
Bud Hanke
★★★★★
a month ago
Wonderful experience every time. Hard to find someone you can trust with an old Alfa Romeo, but IMM is fantastic. Great price, great communication - highly recommend.
