About Business
Imperial Auto Body of DC is a leading Car Repair specialist serving the Washington, DC, Washington area. They provide a wide variety of solutions, including Auto body shop, Auto bodywork mechanic, Auto dent removal service, and other Car Repair tasks. Boasting a solid 4.8/5 rating from 395 verified reviews, their reputation precedes them. As a locally-owned business in Washington, DC, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Washington, DC.
Google Reviews
Victoria Mateo
★★★★★
2 years ago
This was my first time having a repair done here at Imperial in DC and they did an amazing job. I came in for 2 claims and thought it was going to take at least a week however I dropped it off on the Tuesday after Xmas and they finished both repairs by the following Friday, they also touched my car up on the inside and gave it a wash— the interior & exterior of my car looks quite new. Most importantly their customer service was nice and they keep their lobby area clean and smelling very fresh. Highly recommend !
Betty Barbour
★★★★★
a year ago
My husband took his vehicle here because someone hit his vehicle while parked and left the scene. This company did a fantastic, amazing, awesome, beautiful job on his truck. The right passenger front was messed up, within a couple of weeks we was getting our vehicle back they clean and vacuum the inside and washed it. I will definitely be a lifetime customer if I ever need a body shop. From that to this, they replaced the entire front bumper.
cathy nelson
★★★★★
5 months ago
I had the best customer experience with Joe at Imperial Auto Body shop yesterday. My RDX got hit in a parking lot and I stopped by without an appointment. Not only did Joe come out and fix the minor damage but he was so honest and trustworthy about it. I could not recommend Imperial more and Joe's integrity is awesome. Not only will you get excellent work at Imperial, but you can count on honesty and integrity as well. Thank you Joe!!
Chey Vincent
★★★★★
3 months ago
They’re fantastic! The customer service was excellent from start to finish. I called several auto body shops before reaching out to them, and they were able to get me in the very next morning with no hassle at all. I highly recommend checking them out—you won’t be disappointed!
Carly Shearer
★★★★★
a month ago
Great comprehensive services. I definitely recommend! I will be going back if I ever need services. They even returned my car extra clean on inside and out. I appreciated it so muc h!
Jessica Sandhu
★★★★★
a month ago
I had an amazing experience bringing in my Prius for a repair after it was hit over the DC winter storm. Louis and team made this stressful event into something, dare I say, pleasant. Looking forward to working with them again when I need repairs. Definitively recommend!
Nicholas Daou
★★★★★
4 months ago
Phenomenal prompt service! We came in for a side swipe scratch and they buffed out most of the damage for free and even did a quick paint job. We were in and out in 30 minutes. Also, they have the nicest waiting room I’ve seen at an auto shop. All around great experience.
Brock Thompson
★★★★★
4 months ago
I had an amazing experience at Imperial Auto! Joe and Bryce were fantastic—super communicative, honest, and thorough from start to finish. They explained everything clearly and delivered great results. My car is in better shape now than when I bought it! Highly recommend them if you want skilled, trustworthy mechanics who really care about their customers.
Jackie Greco
★★★★★
9 months ago
Not your average auto body shop in all the best ways. All the staff we dealt with were straightforward, polite and efficient. The reception area was clean and welcoming. Never saw a single worker just sitting around. They were very communicative and explicit on what was being done, when. My vehicle was completed 4 days earlier than the initial timeline and everything looks great. They even washed the car to include vacuums and seat cleaning. I hope to not have more collisions in my future but if I do, I won't go anywhere else in the DMV.
Jonathan Chanin
★★★★★
9 months ago
These guys are professionals — quick, transparent, and handled the insurance stuff without any hassle. Luis was awesome about emailing me instead of calling (I’m deaf), and Saul didn’t pressure me when I passed on some extra work they suggested. Car came out looking brand new, which takes the sting off the insurance deductible. I also had good experiences with their Rockville location years ago.
Ogreita Phillips
★★★★★
2 months ago
Can I say TOP TIER!!!! Luis and the team at Imperial Auto Body did outstanding job on fixing my car. I am so pleased and impressed with the great work and professionalism they deliver. I will refer them to family friends and anyone I come in contact with who needs auto body great work done on there vehicles. Also Ms. Patricia who works at the front office area is awesome and very helpful as well and pleasant. The whole staff rocks at Imperial Auto Body!!!! Thanks again LUIS!!!
Shannon Oliveira
★★★★★
a month ago
Dropped this car off on a Friday and got a call the next Wednesday saying it was ready to be picked up. Insane turnaround time for a perfect fix. I'm in awe of these people.
Leann Trowbridge
★★★★★
a month ago
I can’t say enough good things about the folks at Imperial. They helped me navigate an extremely frustrating and sticky insurance situation when my daughter was rear-ended. They were patient and understanding and very, very good at explaining everything that was happening with the car and the insurance rules and norms. Once Imperial (finally) had authorization to do the repairs, they completed the work very quickly and the car looks beautiful with a fantastic guarantee. Thank you all for being such good humans!
Devlon Jackson
★★★★★
a month ago
This auto body shop is truly the best experience I’ve ever had. From minor fixes to major repairs, this is absolutely the place you want caring for your vehicle. I would recommend them without hesitation. A special thank-you to Luiz and the entire team for taking such great care of my car and for answering every question with patience, kindness, and genuine care. Exceptional service all around.
Kia Smith
★★★★★
a month ago
Thank you for taking care of my vehicle. I really appreciate the professionalism, clear communication, and the quality of the work you provided. The car is running great, and the process was smooth from start to finish. I’ll definitely keep you in mind for future service and will recommend you to others as well!
Dimple Patel
★★★★★
5 months ago
I found this shop through a search and I’m glad I went in for an estimate and agreed to have them fix the large scratch on my car that also involved replacing a door handle on my Audi Q5. The location of the shop is a bit out there in northern DC but once I walked through the office door, the staff was very welcoming. Everyone I talked to was very professional and glad no one treated me like a clueless girl. Thank you! I highly recommend this shop and would come here again for any future car needs.
Meredith Anne Bachman
★★★★★
a month ago
I highly recommend Imperial in terms of both repair quality and overall experience, including their extremely kind and competent staff. They were organized, communicative, and calming (which was especially nice given how anxious I was after the accident that brought me there). In addition to addressing the damage from my car accident, Selvin came up with a solution to fix another issue I had, at half the price of quotes I had received from other autobody shops. Throughout the process, he kept me updated about progress and timelines and addressed my car’s issues in their entirety. I am very happy to have found Imperial!
Me'chelle Warren
★★★★★
7 months ago
Imperial provided exceptional work. I was afraid that my car would be totaled, but Imperial assured me that she could be fixed. Needless to say they were right! Got my baby back together and looking brand new. I will say that there customer service regarding communicating with the customer needs to be worked on. My car was supposed to be ready on a Friday (no one called me, so I called at 4:45pm) only to be told the collaboration expert wasn’t in today so it’ll be Monday! Well Monday came and went (no call) received a call on Tuesday at 4:30pm
Cameron Brown
★★★★★
2 months ago
Quick and easy service. The team made it seamless and gave the car back without delay. I needed my mirror fixed when someone damaged it and Imperial auto body gave a new mirror and painted it in good timing. I’ll use the service again if needed.
Cameron S.
★★★★★
Edited 4 months ago
Imperial Auto Body did a phenomenal job! It looks just like it did when I drove it off the lot 2 months ago. All the seams of the car align as they should. You cannot tell a new bumper or light is on the car. Repairs were also super quick! Dropped off 11/11 and picked up 11/14. This is my first accident repair and it was so smooth! Everyone in the office is super friendly and let me know every step of the way until it was done! I wasn’t expecting to pick up a repaired & detailed car, that was a wonderful touch! Hope I don’t need any more body work done but if I do, Imperial Auto Body has my business! Thank you for the quick and superb repairs!
