About Business
Residents of Bend, OR, Bend have long trusted Import Performance Auto Repair for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Auto tune up service, Brake shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.8/5 rating with 471 reviews. Throughout Bend, and particularly in Bend, OR, Import Performance Auto Repair is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Import Performance Auto Repair for any Car Repair inquiries or to schedule a visit to their Bend, OR facility.
Google Reviews
Carol Lynne Levario
★★★★★
Edited 4 months ago
The employee was very helpful and knowledgeable. He gave a lot of details about our car and what needed to be worked on. Our car is 28 years old but runs like it's new again. It's amazing the work they can do there.
Vicki Marshall
★★★★★
5 months ago
From my initial phone call to the completion of the work, I felt comfortable and confident that my car was in good hands. I would describe them as professional, competent, and friendly and will return for any future service and repair.
Laura Wilke
★★★★★
5 months ago
Everyone at Import Performance is incredibly friendly and knowledgeable. They fit both my vehicles in for service quickly, completed the services in the expected time and provided detailed diagnostic reports. Highly recommended them!
Ames Jacoby
★★★★★
6 months ago
I've been extremely impressed with the quality of work, clear communication and excellent customer service each time I bring my vehicles to the team at Import Performance. They service my sprinter van and land cruiser for everything from routine oil changes to more involved service work and have a solid understanding of how best to care for our vehicles.
Karen Duncan
★★★★★
3 weeks ago
August was 100% helpful and knowledgeable. I am so pleased with the whole experience, plan on making your company my home base for my truck!
Carolyn Curtis
★★★★★
3 months ago
This dealership specializes in foreign cars and offers a AAA discount. My RAV4 needed 3 days in the shop. They called a complimentary UBER to pick me up. They advised me of needed repairs, cost of work and 2 year warranty of work. My trust in this dealership is great!
Steve Wyrostok
★★★★★
Edited 6 months ago
This was I think my '89 Land Cruiser's 10th or so session with the incredible crew at Import - mostly we've been doing preventative maintenance but this was a rare repair of a failed rear axle seal (at 260k!). August again handled the planning and coordination with expertise, and Ryan performed the work with precision, as per Import standard! Feel fortunate to be in such great hands time and time again. Thanks also to Casey, Landon, and Gabe and family over and over for being such pros!
Jewels Nation
★★★★★
5 months ago
I have a 1990 Toyota Odyssey RV. This old girl always needs something and this time it was the fuel pump. It was a long wait for the appointment - 2 weeks - but totally worth it. She's driving great now and I'm really grateful to have that inspection and punch list for what's next. Thank you for the great service, I have full confidence in your work - thorough and professional. I'm choosing "overpriced" not because I don't think it was worth it, but to let others know you're not cheap. If there was a choice for "Expensive" I would have chosen that. But I can't choose reasonable. That's misleading. It was "expensive but worth it" That's my honest opinion. Thanks again!
Bobby Sensenbach
★★★★★
2 months ago
Very professional shop. It is difficult to find mechanics you can trust, but these guys are the real deal. They did an ATF service for me, a few weeks later I noticed an ATF leak. I brought it back in and they corrected it on the spot, no questions asked. The complimentary loaner vehicles are also a huge plus! Overall they provide a great customer experience.
Daniel Goldstein
★★★★★
3 months ago
Best service experience I have ever for my 4Runner. I have always had my service done at Toyota dealerships, but after a few bad experiences, I wanted to try a different route. My expectations were far surpassed and I am excited to work with these guys for all of my service and modifications that I can’t do myself in the future!
H.
★★★★★
10 months ago
This is the best, most professional and most respectful experience I’ve ever had with an auto shop!! From our intake call with Piper to chatting with the Shawn about the inspection report, everyone was awesome! Piper took very detailed notes on what was going on with the truck and knew her stuff as well. The inspection report was detailed and easy to understand, even including photos and videos. I felt totally at ease with everyone I spoke with, the kindness really shines here. I’m so glad we found this shop and look forward to taking care of my truck through them. Can’t recommend them enough!
Erica Hawkes
★★★★★
Edited 3 months ago
I was very pleased with my service at Import Performance Auto Repair! The communication with the service professionals was excellent, the service was performed as promised (on time and done well), and the value for the money excellent! In addition, the shop is clean and well maintained. I definitely recommend this shop and I will be back. We will also bring our other car next time after taking it elsewhere.
Patrick Rupar
★★★★★
2 months ago
We needed to have a vehicle thoroughly gone through prior to an unexpected multi day drive. August and the staff worked to fit me in during the week. They performed the necessary repairs. Excellent estimates and excellent mechanics.
Alden D
★★★★★
2 weeks ago
The work was done efficiently and was easy to schedule! The free inspection was thorough and helped me address some other issues on my truck. Thanks to the team!
Ruth Ann Cooper
★★★★★
2 months ago
I’ve been doing business with Import Performance for years. They are top notch! I’ve been treated very well. They are knowledgeable, timely, and fair priced. The staff are amazing and have treated me with respect and kindness. They always go above and beyond. Thank you
Nicole Hasellison
★★★★★
2 months ago
Landon was very kind and helpful. The whole experience was easy and stress free. I was able to get a loner which helped a lot and I like that I got texts about my car and links showing the inspection report and estimates. Thank you.
Charissa Bower
★★★★★
2 months ago
From initial inquiry to picking up my vehicle after work was completed, everyone was kind and professional. Any questions I had were answered and I felt confident in leaving my vehicle to be worked on. Highly recommend and will use them again in the future!
Gregory
★★★★★
a month ago
Great place of business. Very clean, organized, and professional place of business. Friendly staff. I really like the vehicle inspection email that explained everything that was checked. Everything was completed for less than I expected. Its nice knowing that we have an honest professional shop to take our vehicles to.
Lee Delagarza
★★★★★
a month ago
This is the second time I have brought my Lexus - after having a “not so good experience “ somewhere else, I have decided to continue to bring my Lexus here. Gabriel and the rest of the team took care of me and my vehicle. They are beyond fair, honest and professional. I highly recommend these guys for all of your automotive needs!
Banks75
★★★★★
a month ago
Just had my first service done with this team and im impressed. Professional, timely and communicative. Dropped off my 23 4runner and aside from the oil change it needed brakes. Team alerted me, provided a professional digital record of the services performed and even offered a loaner. I'm looking forward to servicing with them again.
