Independence Audio-Video

Nathan Pauley

★★★★★

5 months ago

Fast, professional, reasonably priced labor, and very helpful. I would definitely be using them for my future car audio upgrades.

Cary Ronan

★★★★★

8 months ago

Independence Audio-Video recently installed some JL Audio equipment in my Audi RS5 and I could not be happier with the entire experience. Chris was beyond helpful when discussing exactly what I wanted and Anthony went above and beyond with the install. I had a pretty good idea of how the final product would look, but it far exceeded my expectations and it sounds amazing. I highly recommend Independence Audio-Video to anyone looking for exceptional customer service and attention to every detail.

Brandon Reichardt

★★★★★

3 years ago

Great experience with the guys at Independence audio. Had them install a basic home theater set up in my basement with the goal of being able to watch multiple sports games or other programs on one screen at the same time. They were able to advise me on whether to do a projector screen, a large TV or multiple smaller TVs and what would work best for our specific space. Ultimately settled on an 83 inch TV (given the space) and they were able to pair it with a tiling mechanism (Metra Multiviewer) that allowed for the TV screen to be split 4 equal ways simultaneously (with different inputs) or to do Picture in Picture with the proper aspect ratio and resolutions remaining intact. They also got us set up with a nice Sonos system with sound that fit our needs and a remote that was able to control everything from one simple device. Communication was good throughout the process as it looked like we might have to wait a while for install but Dave our sales rep kept in touch as things with the schedule evolved and was able to move us up by over a month from our originally scheduled date. The install guys who came the day of were really good to work with as well. Very knowledgeable, professional and good at communicating with someone like me who’s not overly tech savvy. They were there for about 5 hours installing everything and showed me how to set up and work everything that was installed. Overall good experience and quality work from people who clearly know what they are talking about and what they are doing.

Michael Sestak

★★★★★

3 years ago

I just had Independence Audio-Video install (4) quality Focal OD6 speakers in my backyard. This is a project I've dreamed of doing since I purchased my home a decade ago. I'm not sure why I waited so long? The speakers connect directly to my Yamaha 2070 with two separate zones. Zone 2 for Deck, Zone 3 for Patio. To turn on the music in the backyard, all my wife has to do is hit the "Party" button on the remote and the music instantly plays at a perfect level of -40db. Although I bought the system for me...she's the one who *really* loves it! She now does her bird-watching, coffee-drinking to the music of Brian Crain each morning! The sound quality is amazing - excellent clarity, even at low levels. Jeff was amazing to work with and the team that came out to my house were real audio experts. Even though they ran into a few challenges in my home, they knew exactly what to do. I was extremely impressed with the whole team. And their prices were very reasonable. I'm planning on finishing my basement soon and will definitely be returning to IAV for future audio work. I would encourage you to go to their store and look around. They know their business well - 10 out of 10 stars.

Jeremy Silvey

★★★★★

3 years ago

I have a Mustang GT Premium with the 12 speaker Shaker Pro system including subwoofer. Wonderful factory system but left more to be desired. After a lot of research on the best place to take the car to for a full system upgrade while retaining the factory Ford Sync head unit all fingers seemed to be pointed at Independence Audio being the folks I could trust the vehicle with. There are a lot of electronics in these new vehicles these days, I wanted it done properly because it is a vehicle I have been doing a lot of mods to and plan on keeping for the long haul. I live almost 2 hours away down in the Ozarks but was willing to travel for quality and piece of mind. They were booked out a little while if course but what reputable place isn’t, I didn’t mind waiting. I dropped the car off for a few days and they replaced all the speakers, subwoofer and factory amp with JL Audio all the way around. Couldn’t be happier with how clean the install was and the sound quality. You pop my hood or look inside the interior of the car you can’t even tell these folks were in there other than the bass knob installed neatly in the console by my shifter. Pop the trunk and the subwoofer and amplifier are tucked neatly out of the way with room for cargo and access to the spare tire and jack. 100% worth every penny. Chris Stroud was my rep and was very smooth and informative to work with from the first phone call to my back and forth with questions and kept me updated through the entire process. Never gave me the feeling I was bothering them. My installer is a wizard and absolutely killed it!! Very professional, highly recommended!! A+++

Randy Pickert

★★★★★

2 weeks ago

Their tech came to my home to update my URC remote control, and did a wonderful job.

Adam Umstead

★★★★★

6 months ago

Justin was awesome to deal with and super knowledgeable. Been to other local shops and the professionalism and installation tops them all big time! Highly recommend them. Thanks for an awesome experience

Margaret Stepaniak

★★★★★

6 months ago

We replaced the factory radio in my mother's car and were very impressed with Independence Audio-Video. Chris was a great help, giving us lots of information and answering our questions. The install was done beautifully and she is very happy with the whole process.

Nicole Riek

★★★★★

2 years ago

I can't say enough great things about Independence Audio! We've been working with Dave and his customer service has been nothing but amazing. He has been exceptionally knowledgeable and continually helpful! Their install team was absoutley wonderful and did a fabulous job during our install process. We couldn't be happier with our new home theater and I would recommend Independence Audio to anyone! Their products speak for themselves! From the projector, to the screen, to the surround sound, their top of the line system creates an entire experience. I wouldn't watch a movie anywhere else. Their technology is truly incredible and the movie theater experience is spectacular! Our experience with Independence Audio was top notch!

lee buehler

★★★★★

4 months ago

Independence Audio installed a complete stereo system in my large full size van and it sounds incredible! I worked with Isaac and he addressed all of my concerns, worked with me and I have to say, the sound in my vehicle is beyond excellent. Left smiling from ear to ear. Thanks Isaac and crew for working with me and standing behind your products.

Ryan O'Dell

★★★★★

a month ago

I wish there were more stars to give, I would have easily spent another $500 on the subwoofer they put in. Extremely professional install, great communication and easy to work with. I can't wait to give them more money!!

Seth Baskett

★★★★★

a month ago

I have used Independence A/V for over 30 years. There customer service and knowledge is second to none! In my opinion, there's no better place in the Kansas City area for car or home audio.

Mary Nestel

★★★★★

a month ago

I was referred to Independence Audio by a friend since I had a stereo system and speakers that did not all connect property nor did they install co. show me how to actually work it. Indep. Audio came out and now I have a great system that works on every floor along with inside and out and even better I can actually work everything on my own. Personal service and patience are what they do best.

Marty Berndt

★★★★★

Edited 2 weeks ago

Excellent advice, service and installation from Independence Audio. Janet, Harry, Darren and the rest of the team have been great at helping us make good decisions and get what we wanted and needed in our new home build. Thanks to you all!

Linda Harding

★★★★★

a month ago

On a friend's recommendation, I chose to visit. your store. A knowledgeable lady assisted me in my TV selection andpurchase. A delivery and installation date was scheduled. Their skilled employees did a great job. It has been two years with no problems. Highly recommend.

Tyler F

★★★★★

a month ago

This place is fantastic. Very friendly and knowledgeable staff. I got a 10 inch JL audio sub and some Focal speakers for my car. One of the best purchases I’ve ever made. Chris was great to work with and had a lot of good info for me. I highly recommend visiting the shop and checking out their speaker room. You can hear what you’re gonna get before you actually pay for it. Beware: you’ll probably be sad listening to your stock radio after hearing their awesome setups…

John Jones

★★★★★

a month ago

I have bought several things from Independence Audio over the last few years. They have excellent products and provide expert advice and great customer service. Their prices are competitive, and yet you get so much more when you buy from them over a big box store or online. I strongly recommend them.