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About Business
Ingersoll Cadillac of Danbury brings expert Car Repair solutions to the local community in Danbury, CT, Danbury. From Auto repair shop, Auto parts store, Cadillac dealer to complex Car Repair projects, they maintain high standards of service quality. Local residents in Danbury, CT appreciate their attention to detail, leading to a consistent 4.4/5 rating from 37 reviewers. By focusing on the specific requirements of the Danbury, CT area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Danbury, CT and beyond.
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Google Reviews
Pradhyumna Ravikirthi
★★★★★ I had an exceptional experience working with Alex D. from Ingersoll Auto to lease my new car. Initially, I was considering a Cadillac Lyriq Luxury 3, but after reviewing the numbers, I decided to switch to a Cadillac Optiq 2. Despite having spent considerable time working through the Lyriq details, Alex was incredibly understanding and had no hesitation in exploring the new option with me. He was transparent and kind throughout the process—explaining all the calculations, walking me through GM employee rebates, and ensuring I was comfortable with the final numbers. The car needed to be shipped from Detroit, and Alex went the extra mile to secure a fair shipping rate. Our interaction spanned almost two months, and his professionalism and dedication were outstanding. On the day of the purchase, I was assisted by Lisa P., who was equally amazing. She spent nearly three hours with me reviewing paperwork, ensuring the registration and plates were in place before I drove off the lot. Lisa also walked me through all the features of the car in great detail and helped me set up OnStar. It truly felt like luxury service to match a luxury car. Overall, both Alex and Lisa provided a top-notch experience. Highly recommended!
Conny Maiorano
★★★★★ Dean, Rich and Jackson we absolutely wonderful!! Such a pleasant process with no pressure at all. Dean not only answered my call on his day off, but he also called the office and made sure I got what I needed in order for me to pick up my new car. Rich who did the financing was personable, kind and did not make us feel pressured in anyway. He was a pleasure!! Finally, Jackson was absolutely amazing. He reviewed every detail of the car with me and made sure I was comfortable before I left. He took his time and allowed me to ask questions. I highly recommend this team. Absolute great experience!!!
Ahmed Jaafari
★☆☆☆☆ Be aware everyone from this dealer I purchased my car along with a car service insurance plan that was clearly explained to me as being usable at any Cadillac dealer nationwide. Based on that understanding, I brought my car to Danbury Cadillac for service. However, I was told that they would not accept this insurance, which directly contradicts what was promised at the time of purchase. This was very disappointing and confusing. When I visited the dealership today, I was asked to sign paperwork without any explanation of what I was signing. Only after I asked questions did they tell me that they would not use my insurance and that I would need to pay out of pocket instead. The lack of transparency and poor communication made this a frustrating experience. Customers should be clearly informed about insurance acceptance and paperwork before being asked to sign anything. I expected better professionalism from a Cadillac dealership.
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