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About Business
Inland Kenworth - El Cajon brings expert Car Repair solutions to the local community in El Cajon, CA, El Cajon. From Truck dealer, Truck rental agency, Truck repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in El Cajon, CA appreciate their attention to detail, leading to a consistent 4.5/5 rating from 155 reviewers. By focusing on the specific requirements of the El Cajon, CA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across El Cajon, CA and beyond.
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Google Reviews
Sarmad Danial
★☆☆☆☆ I had a frustrating experience with the parts department at Inland Kenworth. I purchased a part about a month ago from one of their salesmen. When I went back to return it, I was told they couldn’t process the return because their system had been updated and my old receipt was no longer in my account. Instead of trying to help or offer a solution, the salesman jay had a bad attitude and acted like it was my problem. There was no effort to look up the purchase another way, check past transactions, or escalate the issue. I understand systems get updated, but that’s an internal issue — customers shouldn’t be penalized for it. When you spend good money on truck parts, you expect professional service and basic support. The dismissive attitude made the situation worse. I’ll definitely think twice before buying parts here again.
eric taylor
★★★★★ I honestly can't say enough how amazing they are at Inland Kenworth, today my wife and myself ran into an extremely unexpected issue, the caliper bolts fell off on my F-250 we luckily got it into the parking lot at rhe El Cajon Vet Hospital rite next door to Inland. In a hope and prayer I ran over to Inland and ask for a humble favor, a jack breaker bar and socket. One of there techs walked into the service office same time I asked, the gentleman at the front desk asked what time are you off he said 3:30 he asked if wanted to stay late and help a stranger and he did. He met me at my truck with his service truck and a jack, ran me to the parts store to get my caliper bolts and back to my truck. Got the truck fixed and road ready in less then 40min, I offered him a donation for his time he refused it, I ran over to the office everyone was gone exp the service desk Gal, I said I want to buy everyone pizza for Friday she also refused and said we are just happy you got it back going and it all worked out. I truly can't say how humble of an experience this was, I wasn't a paying customer just a stranger in need of help and they went over and above to do just that. If I could give them 100 stars it wouldn't be enough. They truly reminded me today that this world still has amazing people in it. Thank you so much for your Help today. It will not be forgotten!!
Thomas Ryan
★★★★★ LAURA- WAS GREAT PROFESSIONAL, FRIENDLY. ALSO MATT WAS GREAT. VERY EASY TO TALK TO. WORK WAS ON POINT GOT IT DONE QUICKLY . TO GET ME ROLLING AGAIN THANK YOU GUYS.
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