Innovative Autocare

Michael Dempsey

★★★★★

Edited 4 months ago

I can not say enough good things about this place. Fair, honest, and great quality workmanship. The staff is friendly, upfront and really know what they are doing. I had a part fail on my truck almost a year after I had my truck serviced and this company did the repairs for no charge. Parts and labor were covered. To me, that speaks volumes of honesty and integrity. Great repair shop, I highly recommend.

Dan Teachout

★★★★★

7 months ago

This was my first experience with Innovative Autocare. They were very courteous, timely with the work, and reasonably priced for what I needed done. They also offered a list of recommended followup items to watch without high pressure to complete now. This was a great experience and I'll be going back to this repair facility for sure!

Denise Weber

★★★★★

3 months ago

Innovative Auto is very dependable, responsive and offer detailed maintenance checks with images. They offer free pickup and drop off if you don’t have a ride which is very helpful, as well as a free loaner car if needed.

Daniel Czaplicki

★★★★★

11 months ago

I’ve been taking my vehicles here for months and wouldn’t think of going anywhere else. Each time they do a thorough inspection and are honest with what needs to be done, what can wait to be done, and give a reasonable quote for each job. They never pressure me into anything and always do a fantastic job. Trustworthy, honest, and affordable mechanics are hard to find and Innovative checks all those boxes. Highly recommend this team for any vehicle repair need

Joni Kostich

★★★★★

3 months ago

Great people. Very helpful with rapid quality service. Best I’ve found. Honesty matters. Prices are very competitive.

kayla beers

★★★★★

a year ago

I am so glad I took my car to them for a second opinion. I had taken my car to a big name for an oil change. They told me I needed 4k worth if repairs, but something didn't feel right. . My husband suggested getting a second opinion at Innovative. Initially, for the same repairs I was told needed done, innovative was almost half the price but they told me they would do their own inspection for they fixed anything. Well thanks to them, I found out i was basically being taken advantage of at the other place. Jeff was great to work with, honest and generally just seems like a good person. Adam, the mechanic who looked at my car, seemed knowledgeable, trustworthy and honest as well. They quite literally saved me thousands of dollars in repairs that didn't need done to begin with. I will continue to take my car to them in the future. It's clear they care about what they do and their customers.

Carl Wargo

★★★★★

6 months ago

Had my 97 wrangler worked on a couple of times. Great diagnostic and repair. Quick turnaround and fair price!

cave bird

★★★★★

9 months ago

Had an issue with my vehicle. They got me in literally the same day and had the vehicle repaired the next day. Quick, honest and upfront about everything. Adam was my tech and thoroughly explained everything. Very happy with the work and will be my go to shop from now on.

Dennis Jordan

★★★★☆

8 months ago

There were some major fixes needed on my 2003 Tacoma pickup. The work done was completed as quoted and on time. I’ve been with Innovative AutoCare for several years. They do good work.

tina baird

★★★★★

5 months ago

They are very thorough and always answer any questions I may have. The owner and employees are very nice and polite. Thank you for all the great work you do.

Clyde Boyce

★★★★★

Edited 11 months ago

I had a amazing experience with Innovative Autocare. Setting up an appointment was very easy. They made sure that they had all the parts they needed to replace my brakes. They took my vehicle in at the scheduled time and got the work done quickly and efficiently. I would recommend them to everyone for whatever service they need. My compliments to their entire staff.

Thomas Bennett

★★★★★

Edited 6 months ago

Do good work upfront cost appraisal and honest straightforward business Will do tough repaiirs that most other shops will not do not just maintenance. Inspect your vehicle for free and give you a list of things on your vehicle that may need repaired or of Concern . Certified mechanics, NAPA parts nice safe location. Keep you updated on repairs that are going on and complete repairs in a timely manner pertinent to toughness of the job. Nice clean,waiting room

Terry Speck

★★★★★

a year ago

Another great service experience at Inovative Autocare. Staff very knowledgeable, professional and courteous.Work completed successfully and in a timely manner. Complete inspection reports issued with immediate, short term and long term concerns noted. Would highly recommend them. Terry Speck New Franklin

Cynthia Mathias

★★★★★

a year ago

We have had amazing experiences each time our vehicles are serviced. That's the reason we keep bringing our vehicles back time and time again. Excellent service, reasonable prices, professionalism and nice people. Why would we go anywhere else?

david bayus

★★★★★

11 months ago

Initial diagnosis was slightly off due to a communication error, but it the end all came out excellent. Treated fairly on price and will not hesitate bringing in other vehicles for service. A business you can trust.

Steve Windham

★★★★★

Edited a year ago

I believe this is the most honest auto repair shop I’ve ever found. I had used a franchised oil change company, who I’ve always had good luck with and the cap on the oil filter holder was so tight they couldn’t get it off. They feared the entire assembly might break. I went to Innovative, who I always use for repairs, and they gave me the price for replacing the entire assembly- worst case scenario. Innovative talked to Valvoline and had permission to do the work. The bill to Valvoline was $44. Innovative got the cap off and all was good. They could have taken advantage of the situation but did the right thing. So, honest auto repair? Yes, Innovative!

Evan Maselli

★★★★★

4 months ago

I’ve been taking my car here for years and I’ve always had a good experience.