About Business
Jaguar North Scottsdale Authorized Service brings expert Car Repair solutions to the local community in Phoenix, AZ, Scottsdale. From Car repair and maintenance service, Auto parts store, Auto radiator repair service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Phoenix, AZ appreciate their attention to detail, leading to a consistent 4.7/5 rating from 447 reviewers. By focusing on the specific requirements of the Phoenix, AZ area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Phoenix, AZ and beyond.
Google Reviews
Monica Copeland
★★★★★
a year ago
I have had great experiences with this service department for five years and two cars. Carlos, my service advisor is very communicative and informative every step of the way when they have my car. Even when it was for an extended period of time (due to warranty battery issues) Carlos and the team made sure I had a great loaner car and checked in frequently. I highly recommend this service department whether you have a Range Rover or a Jaguar (I’ve had both)!
Chad Davis
★★★★★
6 months ago
Extremely happy with the staff and service as usual. It's a 3.5hr drive to the business fir me, and J.D. got me in & out fast.
Daniel
★★★★
☆
Edited 3 months ago
12/30/25 New review for vehicle 2nd service here. Confused and Questioning Customer. F type with a coolant leak. Inspection tech on video states need to replace radiator drain plug. Plug leaking. Good. Nothing major. However, service writer states I need a new radiator. "What ?" He advises it comes as a kit... radiator with drain plug. I ask him to double check, due to inspection video, tech statement. Meantime I call 3 Jaguar dealer parts, including No. SD Jaguar, and ask about the part. Told by all 3, its available, but have to order. Odd. Troubling. Even my extended warranty stated dealer replacable item. Service writer explained things to me, but still did not quell my questions and doubts. We moved forward, but i still have my "What ?" factor. With my Jaguar friends, I get joked on... "I have a $xxxx radiator drain plug." Not funny. Also, I learned after coming in to pick up my car, and to speak with my Service advisor, on Saturday, that my service advisor / advisors are off. Another "What ?" This service has been an experience. I just expected different? Uhm. I will continue with No. SD Jaguar. But still wonder, and have my "What ?" ******** Visited the N.SD JLR with my F Type, and spoke with service writer - Carlos about a weeping coolant pipe. I accepted the repair work estimate / cost. The next day I thought more about the coolant issues / failure with this vehicle / engine... coolant pipes. Jaguar knows of this issue. I decided to pull the trigger to replace all coolant pipes. Quite an increase in $,$$$ pipes + mostly labor. A proactive update for the vehicle. The provided loaner car gave me a piece of mind in getting around, work, life, etc... a plus. Service technician provider John H. seems to have done a great job and attention to detail. Which we all can appreciate. I do. Who I am. I was looking for a Jaguar service dealer that I liked and trusted. Very important. And it seems I may have found them. Cost is still important - to work performed ratio. We will see on future visits. 👍
Ken Mabarak
★★★★★
a year ago
We experienced a driver door locking issue while in Phoenix. Preferring not to have me fall out of the car while driving back to our northern Arizona home, we left our car with them over the weekend. J.D. and Ely provided us with a loaner. These guys could not have been nicer or more helpful to us! We have worked with J.D. in the past and, as usual, always experienced his politeness, courtesy and genuine concern for our needs! It's nice to have someone you know take care of you in a pinch! Good people!!
Denise Quinehan
★
☆☆☆☆
7 years ago
This is the biggest scam ever!! People take pictures of your motor before.I spent 10,000 dollars only to find they are Vin scammers.And when busted he offered to wait for investigations.I was blocked from registering for ownership.
Richard Currey
★★★★★
Edited 6 months ago
Cheryl Wolfe and Jaguar North Scottsdale Service keep all three of our Jaguars running in tip top condition! It doesn't look like Jaguar will ever make another car we are interested in, so we rely on Cheryl and the North Scottsdale crew to keep our old ones on the road and running strong!
Jett McGurk
★★★★★
4 years ago
Wonderful experience from start to finish at Jaguar North Scottsdale purchasing a Certified Pre-Owned 2019 Jaguar F-Type! Leon Rios (sales consultant) was highly responsive right off the bat and arranged for me to be able to see the vehicle before it was available to test drive. It was a pleasure working with such an authentic and personable professional who facilitated a quick and seamless purchase and pick-up process. Terres Martori (Finance Manager) furthered the excellent experience with such a bright disposition throughout a quick, candid, and relaxed transactional experience. I highly recommend Jaguar North Scottsdale and would not hesitate to send friends and family there for an exceptional customer experience. They truly value their customers, and it shows!
James Carson
★★★★★
5 months ago
My service advisor is awesome, I trust everything he tells me.
Alexa Vogue
★★★★★
6 years ago
I had a great experience... love Dave Johnson. He was very helpful. I knew exactly what car I wanted and Dave was able to get me out in a few hours. Typically you're trapped at the dealership all day. Very happy with my new car! Thanks Dave and team at Jaguar North Scottsdale.
Susie Haugan
★★★★★
Edited 3 weeks ago
Gina is wonderful. Wants the right result. Worked closely with head mechanic to achieve that. End result...very satisfied.
Troy Johnson
★★★★★
Edited 7 months ago
I had such a great experience at Jaguar North Scottsdale for my recent service appointment. The service advisors are incredibly friendly and professional, making the entire process smooth and stress free. I especially appreciate how they text me if there are any updates or issues, and they always keep me informed about the status of my car. Their communication is prompt and clear, and they let me know exactly when my vehicle will be ready. I honestly can’t say enough good things about Jaguar North Scottsdale. Their team goes above and beyond to make sure everything is taken care of, and it shows in every detail of the service. Highly recommend them!
Daniel R
★★★★★
9 months ago
Everyone at LRNS is extremely helpful, patient, and professional. They work as a team and do not care who gets the final sale - its all about making you feel comfortable as a customer. Absolutely the cleanest dealership/offices/service area that I've ever seen and it was so chill to get our financing done and to buy a car with no hassle. Love our new (to us) Jaguar!
Aurora Dorsey
★★★★★
a year ago
I am very pleased with Jaguar North Scottsdale. My service consultant is ALWAYS very helpful, he follows-up, answers all of my questions, and provides timely updates regarding my car repairs. The check-in and check-out processes are very smooth. The customer service is very consistent and makes me feel valued as a customer. Even though this service location is a little bit farther from my home, I prefer to have my car serviced here. The ambiance, professionalism, and courtesy far outweigh the other service location in Chandler.
Susan Burczek
★★★★★
7 months ago
My service experience was "5 Star" as always at Jaguar North Scottsdale. John makes the experience enjoyable. He is knowledgeable, personable, professional and follows up quickly with updates. Thank you.
Scott Keith
★★★★★
a month ago
Very accommodating and thorough. Service taken care of with no issues. Providing a Lyft was helpful.
Margaret Q-L
★★★★★
7 months ago
We've owned Jaguars for more than 16 years bc of the brand and the customer service we’ve experienced. We are always offered a loaner even if the repair takes a couple of hours. JD is our service rep and he’s always very attentive to the needs of our car.
Dean Borgh
★★★★★
4 months ago
My Service Technician, Alan Davis, was amazing. He was very knowledgeable and communicated expectations as to the time necessary to complete the service work!
Julie Rhodes
★★★★★
a month ago
Brandon was professional, friendly, and efficient. He went above & beyond to keep me posted on the status of my vehicle.
Gloria Dellaria
★★★★
☆
6 months ago
Brought my Jaguar XE in on Friday morning since my Check Engine light was on again. Service was performed by a seasoned Jaguar technician who provided a detailed explanation of the work needing to be done. Was told my car should be ready by Monday or Tuesday. When I hadn't heard any further about the status of the repairs by Tuesday, I called that morning and was told the work had been completed and my car was ready to be picked up! Expert, knowledgeable and courteous service.
Michelle Perryman
★★★★★
4 months ago
We had many services done to repair the whole vehicle back to new. New tires, brakes, steering service, and auto detailing too, just to name a few. Johnny Lackhan, the service advisor, was terrific! He kept us informed along the way. They even did a video to show the needs of my Jaguar F-Type. My highest recommendation to this outstanding company! Fair pricing too! I would highly recommend Land Rover North Scottsdale for any Jaguar or Land Rover service! They are simply the Best!
