About Business
James Auto Works Volvo Repair is a leading Car Repair specialist serving the Tacoma, WA, Tacoma area. They provide a wide variety of solutions, including Auto repair shop, Car repair and maintenance service, Mechanic, and other Car Repair tasks. Boasting a solid 5.0/5 rating from 66 verified reviews, their reputation precedes them. As a locally-owned business in Tacoma, WA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Tacoma, WA.
Google Reviews
Chris Leong
★★★★★
2 months ago
Found my go-to mechanic! Just took my car to Jim at James Auto Works for the first time and I’m already planning to come back and am telling all my friends. This guy is like the reliable neighbor you can actually talk to - super friendly and down to earth. His shop is very clean and well-kept, which was a good first impression. But what really sold me was how honest and straightforward he was about everything. He walked me through what was going on with my car and didn’t try to push any extra services I didn’t need. His prices were fair as well. Jim’s just one of those people you feel comfortable dealing with right away. Professional but personable, you know? Really glad I found this place. If you’re in Lakewood and need a trustworthy mechanic, look Jim up!
Anna Casey
★★★★★
3 months ago
Took my Volvo XC90 here because Valvoline didn’t know how to reset my “Needs Maintenance” light after an oil change as well as my Tire Pressure light after filling my tire. James took care of it in about 2 minutes and was so sweet to let me stay in my car with my kids. Will be coming back here and recommending James to anyone with a Volvo! Thank you and Merry Christmas!
ConnieMN1
★★★★★
7 months ago
I can’t recommend James Auto Works enough! I brought in my 2001 Volvo XC70, which I honestly thought I’d have to abandon or donate because it needed so many repairs. Other shops had quoted me prices so high that fixing it didn’t seem worth it. Jim not only took on the challenge but managed to bring my car back to perfect running condition, for about half of what I was quoted elsewhere. The quality of the work is outstanding, and I feel like I have a brand-new car again. If you’re looking for an honest, skilled, and reasonably priced mechanic who truly cares about both the car and the customer, this is the place to go. I’m so grateful to have found James Auto Works and will definitely be coming back for all future repairs and maintenance.
Leann Wagner
★★★★★
7 months ago
Had my 2004 Volvo S60 looked at by Jim on more than one occasion. He is amazing in many ways! I’m a broke college student so money is not something I always have readily available, and not only does he take that into account when telling me I need to get new parts, but he also takes great detail in explaining on how I can fix something on my own (or my boyfriend) rather than paying 300+ for labor at a dealership. He is kind, knowledgeable, and always willing to give the biggest helping hand. He recommends best cost effective ways in fixing my car, and it really shows how experienced he is in his explanations. 10/10 recommend Jim for life!!
Taylor Sharrar
★★★★★
3 years ago
Excellent job on a valve replacement in my 850 wagon. Runs like a new car after repair was completed last August and just passed 200,000 miles this week. We had to wait for parts availability for a while last year, but it was worth the wait and I've been very happy with the repairs. Jim's knowledge of the engine family is confidence inspiring and I will gladly take the car back to him for anything I can't do myself. Thanks again!
Cale Petschl
★★★★★
5 months ago
A very genuine and knowledgeable Volvo mechanic with great pricing, my car will be going to Jim everytime.
Rob Stanley
★★★★★
8 months ago
A truly honest man. He cut to the chase and told me I'm better off buying a new car rather than having him fix it. He also told me that if I'm looking to buy another Volvo, to have him look it at first. The Volvo dealership would have charged me $500 for that info. Highly recommend.
Nathaniel Bonnell
★★★★★
Edited a year ago
James Auto Works offers top-notch customer service that’s both personal and welcoming. James isn’t just a mechanic—he’s a true Volvo enthusiast, which makes all the difference. His passion and expertise shine through in his work, and he treats every car like it’s his own. Whether it’s maintenance, repairs, or just great conversation about Volvos, you can trust James to go above and beyond. Highly recommended for anyone looking for a skilled and honest mechanic!
Carolyn Creasia
★★★★★
a year ago
A very ethical and honest guy, he’s very transparent and has always reinforced that I’m not being taken advantage of and gives me very realistic pricing for any repairs I’ve had to make. Jim takes on a fatherly role for someone like me, a younger woman who isn’t a professional or experienced mechanic. 11/10 service every time!
Jodi Hager
★★★★★
2 years ago
All I can say is outstanding! James is the most honest, knowledgeable and fairest auto repair shop I have come acrossed since I moved to this state in 2015. If you have a Volvo and need repair, make an appointment here. You won't be sorry.
Garrett Simerson
★★★★★
7 months ago
Jim is a unicorn, uniquely experienced/skilled with Volvos and will help his customers diagnose their Volvo whether or not it makes him a cent.
W B
★★★★★
6 years ago
I took my 2004 Volvo S60 in to get repaired. Jim was extremely personable and did a great job fixing the car. I have waited a week prior to writing this review so that I can give a more detailed review. Jim got my car in extremely quick and gave me a great price. I believe that he was honest and I that he gave me clear details of what needed to be done and clear prices. He informed me that it would be cheaper to do certain projects together. He did a great job and I would highly recommend him to my family and friends. My car runs and drives great!!! For me it was better to call than to fill out the online form.
Clinton Tomyn
★★★★★
a year ago
James Autoworks Volvo. The most straightforward honest mechanic you will ever find. He has repaired my Volvo a couple of times and even performed a diagnosis free of charge because my car was not broken. Anyone else would have charged $100, $200 or more just to find that the gas cap was not out in properly. I wish he repaired other brands of cars.
Lulu Jones
★★★★★
2 years ago
Jim is an excellent and patient craftsman in the art of Volvo Repair. The shop is clean and well organized and the waiting area is comfortable for a wait if needed. He seems to have a semi-encyclopedic memory of past repairs which is a really valuable resource when trying to pin down complex or elusive phenomena that these volvo seem to have from time to time. Thank you Jim, I'll be back for sure! Hopefully not too soon though 😅
Oliver Pineda
★★★★★
4 years ago
First off, I never write reviews… So why start now? I am moving out of state for a new job, and I won't be in Washington to spread the word in person about Jim at James Auto Works Volvo Repair. I've always been a Toyota, Honda, and Subaru guy. So when my girlfriend wanted a pre-owned Volvo, I was a little hesitant. Jim was our go-to mechanic to inspect a few models we were considering. He was upfront about what kind of repairs we would be looking at. We finally landed on a pre-owned V70. She was a pretty solid car when we purchased her, but we still had Jim get her up to pristine condition. One of the things I appreciate and respect about Jim is the fact that he will never push anything on you. He explains things clearly and tells you what needs to be addressed soon, what can wait and what you can keep an eye on for repairs down the road. I hold two professional people to very high standards: our animal's vet and our car's mechanic. I can say without a doubt Jim has met and exceeded my expectations as our mechanic. Own a Volvo? Take it to see Jim.
Lynar De Luca
★★★★★
3 years ago
After getting no answers and poor service at a shop I have used for years I went to see Jim and I'm so glad I did. Can't recommend Jim enough. He was thorough, honest, and on time. My car is now running great and I'm looking forward to getting many more years of use out of her. Thanks Jim - you are the best.
Cheryl Bartley
★★★★★
Edited 3 years ago
I have known Jim for forty one years and he definitely knows his cars regardless of year, make or model. I asked him to do a "buyers check" on my '95 Jeep Cherokee and he was very thorough, showed me the things requiring attention, explained everything well and eased my mind considerably on my purchase. I look forward to his working on it as needed, knowing we will be in good hands. Trust me when I say you would be hard pressed to find a more reliable, honest or knowledgeable mechanic in the Tacoma area.
Neal Buckner
★★★★★
a year ago
Jim is excellent! Fixed my XC70 on time, one day, and under budget. Highly recommend. He has my business, for my Volvos, from now on.
Paul Alexander
★★★★★
6 years ago
Jim is a straight up guy who knows all the ins and outs of the Volvo platforms. And not just maintenance and service but also valuable insight into the aftermarket speed parts for Volvo. Automatic to manual swaps, he does everything. He talks the talk from first hand experience. Excellent mechanic and super knowledgeable. Jim also works on classic American cars and trucks too. Fair pricing.
Mobiledetail123
★★★★★
2 years ago
I found my new mechanic shop! Called Jim for some help w resolving an issue on my 07 Volvo Xc 90 He was knowledgeable friendly and more than reasonable. Thank you Jim for your integrity professionalism and service to the community you serve.
