Jantz Automotive

Miranda R

★★★☆☆

3 years ago

Had my car towed here after someone ran a red light and hit my car. I don't live in the area so I was unfamiliar on where to go, so the cops called Jantz to tow it. We ended up using them to fix my car. Car got fixed fine, and they seemed to work with the insurance company okay - hence the 3 stars. They were fairly nice in person when we went to pick the car up, as well. Not gonna lowball with a 1 star. 1 star removed because after both myself and another family member calling them to try to follow up on the car and get ANY type of information from anyone over the phone was a HASSLE and impossible. A family member had to physically drive there to talk to someone in person (again neither of us lived in Kenosha). They kept telling us someone will call us back with info, but it never happened. In person, the best we got was a general range on when the car would be finished and "we'll call you to confirm tomorrow." No call, so we just showed up to pick up the car before they closed and the guy said "oh, great timing. The guy that was working on it usually has off today, but he came in to finish it and it just got done 10 minutes ago." Good thing we showed up anyways, because they would never have called us and I would've been out of a car for longer. Another star removed because any item I had in the backseat, they threw into the trunk. They ended up BREAKING my personal items by throwing them in the trunk and tossing other things on top of them. Had nearly 50 disposable masks neatly in a plastic bag, which after being TOSSED in there, all of them were scattered and dirty. Not sure why they needed to touch my personal belongings in the car to begin with or why they felt the need to stow them away in the trunk.

Ron C

★★★★★

10 years ago

What a class act! These guys were great!! Ross who answered the phone was so polite and helpful. The tow truck driver was prompt and very professional too. Then I got the bill and had the most pleasant surprise of all. The rates were VERY reasonable. I will ALWAYS use these guys in the future. Keep up the good work!

H H

★★★★★

3 years ago

Requiring a tow is frustrating, but this company was professional and wonderful to deal with. The driver was quick to get the car loaded safely and very nice. If we ever need to tow another car, we will absolutely use this company.

Eric Lindsay

★★★★★

8 years ago

Towing service came right on time. The driver was really nice and helpful. The staff on the phone were very nice and made my day pretty easy. Unfortunately they were backed up 2 weeks in advance to work on the car that got towed, but if a place is backed up that typically means I️t must be good service worth the wait. Thanks Jantz!

Steve Ott

★★★★★

4 years ago

I've been going to this family owned business of recycled auto parts for 40 years. They are the best I've seen in the Chicago/Milwaukee megalopolis area. Professional and not arrogant. Fast and accurate. Very helpful without talking down to you. Usually the lowest prices too.

Thea Wehrmeister

★☆☆☆☆

3 years ago

Our car was towed to Jantz after an accident and I had heard they were pretty good, and my family members new the owners so I wasn’t too worried about the car and thought it’d be in good hands but we didn’t get an estimate for 2 months even after calling constantly, myself and fiancé left multiple messages every week and never got calls back. The men that work there are rude as well, when we went to talk about what was going in person they were snarking and one man even laughed as if us being down a vehicle and not getting any info on the matter was funny. This is the worst service I have ever had when it comes to vehicle repair. We were not serviced at all and ended up going to get the car ourselves and bring it to a different shop. I don’t recommend bringing your car here if you want it to be repaired and get good customer service.

Jacob B

★☆☆☆☆

a year ago

This lady told us she did not hire us and not to come on her property after she ordered lawn mowing service. She was very rude about it and we had packed the equipment and were already otw to the house. We tried reaching out to her in the morning no response this is disappointing and out of pocket?

A

★☆☆☆☆

2 years ago

Had my car towed here recently after it had stalled on me. It took them two and half weeks to get to actually looking at the car (despite them telling me after I called the first time they’ll look at it the first week). Once they looked at it, it started so they called me to let me know it was running and could be picked up. I double checked everything was good and it didn’t need to be actually looked at and they assured me it was fine. Immediately upon picking it up and starting it I could tell it was not okay based off the noise it was making so now after not having my car for 2 and a half weeks I still have to take it to the shop (definitely not here again) to actually get fixed. They’ve always been disorganized in their scheduling/communication. Perhaps they should get a female receptionist to try and help with at least customer communication.

Austin Zoph

★★★★★

2 years ago

Fantastic work! The gentleman who replaced my windshield today deserves a raise!!! I didn’t get his name (12/29/23) but he did an absolutely fantastic job! Even cleaned all the glass shards that were all over my interior as a result of the accident, I was very impressed. Not to mention the friendly service on the phone and at the counter. Thank you for all you do.

Jason Wrobleski

★★★★★

a year ago

They had my Harley-Davidson for a few days and had it secured inside. The fellas there are really descent folks. It's a tow yard so you know what to expect as far as prices...but overall really great guys..thanks guys for taking care of my scoot!

K C

★★★★★

5 years ago

Car was stolen and they came and picked it up.. the driver was cool.. i'll use them again..

BlackRalliart

★★★★★

a year ago

I used the Towing service to get my Toyota Matrix to the shop. Probably the best price in town. Easily saved $30+ going through Jantz instead of Jensons or another Kenosha Tow shop. Thanks again and i will be using your service in the future and I would highly recommend.

Alexis H

★★★★★

5 months ago

Thought I was going to have to pay over 2k in storage fees but after junking my vehicle with jantz, I only owed the towing fee. Absolute life saver while trying to finance getting another car. 👍

Danielle Palmer

★★★★★

2 years ago

I would just like to thank jantz for buckling down and getting this work done for just over 2500 dollars. You guys killed the work time it took 2 weeks from the day you told me. And stuck to your word on getting me back my vehicle. In like new condition. You can't tell this car was ever in an accident and I'm beyond joyful with the customers service and price. I will recommend you to all my family and friends. Thank you again.

Joe John

★☆☆☆☆

4 months ago

Showed up after driving 30 mins to get a quoted set of 4 tires. Was told they had 500 miles on them and they be in new condition. New is 12/32 these where at 9/32 and I saw a rusty staple in one of the 2 the guy showed me. Don't waste people's time guys. You all know better

Ben

★★★★★

3 months ago

Auto Body Repair These guys have done body work on three vehicles of mine a Van, an Suv, and and my truck. They did an excellent job! Paint matched perfectly and never had any fitment issues. They are the most affordable in town. They will do a great job without ripping u off.

Sammie Sosa

★★★★★

3 weeks ago

Auto body repair! Huge shout out to Steve and his team I greatly appreciate it I am more than pleased with the outcome. Like Steve said “it looks good” Thank youu steve!