About Business
Jarrett-Gordon Ford Winter Haven Service is a leading Car Repair specialist serving the Winter Haven, FL, Winter Haven area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 4.5/5 rating from 1988 verified reviews, their reputation precedes them. As a locally-owned business in Winter Haven, FL, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Winter Haven, FL.
Google Reviews
Sean Guimond
★★★★★
a month ago
We purchased a vehicle from Jarrett-Gordon ford of Winter Haven and there was a couple of issues that needed to be taken care of. I was told they were taken care of by the salesperson and they weren’t. I called and spoke to the sales manager Victor and he was extremely professional and a pleasure to deal with. He showed a genuine care for having the issues taken care of and was apologetic for them not being taken care when we were told they would be. Victor is a breath of fresh air during a stressful time of purchasing a vehicle and when there is issues that need to be taken care of. He personally took the time ensuring that everything was taken care of making the overall experience at Jarrett-Gordon ford much better than how things were going. He single handedly turned a 2 star experience into a 5 star experience and we can’t thank him enough. The dealership has a very good employee in Victor and I hope they know how valuable he is to their business.
Leanne Byrd
★★★★★
2 months ago
My husband and I are very happy with the service we received with our purchase. We spoke with Mike a sales specialist and Victor the manager were very helpful and courteous. The process went smoothly. The finance side of things went smoothly and wasn't too time consuming. Compared to some other places that make car buying painful. They made it a pleasant experience. They truely went out of there way to help us. If you're looking to purchase a vehicle I highly recommend you go here.
Susan VanderJagt
★★★★★
4 months ago
Our 2nd purchase from this dealership in less than 2 months and we couldn’t be happier with the service. Manny, our sales guy, and Tim in Finance were so easy to work with and made the process on one very difficult deal seamless.
Joshua Rowan
★★★★★
4 months ago
Kindell and tim made my expedition purchase easier than when I got a new phone ! And they made sure everything was perfect ! My next ford will come from Jarrett Gordon as well.
Ben A
★★★★
☆
3 months ago
Very good buying experience from start to finish with Mike M my salesperson. Got a fair price on a Ranger Raptor . He made sure the details were taken care of as i was 2 hrs away . Only issue i had was with finance . Didnt have paperwork correct on my trade had to go over everyrhing with them again to correct it and didnt feel like they tried to get me a good rate. Or i would have rated the dealer a 5 . Overall would buy again from Mike . He cares about his customers. Thank u Mike .
Justin Sehl
★★★★★
3 months ago
Just wanted to say I had a great experience with Jarrett Gordon Ford. Both the sales associate Mike Kresmery, and the gentleman that I worked with in financing, Tim Vogel, we're excellent. The process couldn't have gone any smoother. Was in and out quickly with a great deal. Thank you to you both
Sarah Komer
★★★★★
4 months ago
Great experience at Jarrett Gordon Ford Lincoln of Winter Haven! Victor Ballesteros went above and beyond and was excellent to work with. Living almost 2 hours from the dealership, we worked with Victor over the phone and via email and text to do the deal. It could not have been easier. He's knowledgeable and professional and the experience was all I could ask for. There's no bull at this dealership and we got an excellent price for our trade and on the new vehicle. 5stars, A+ all the way! Thank you Victor!
Asa Evans
★★★★★
Edited 8 months ago
Had my second GREAT buying experience at Jarrett-Gordon Ford in Winter Haven. My sales person Victor Ballestaros, the sales manager Mike D'Amelia and the finance manager Mike were great folks to work with. It was worth the drive from Oviedo to buy the Bronco I was looking for at a great price w/o any hassle.
Kate Donnelly
★★★★★
5 months ago
Our experience at Jarrett Gordon Ford Lincoln in Winter Haven was fantastic. They offered the best price and excellent customer service.
Barb J
★★★★★
2 months ago
I just purchased a vehicle with Jarrett Ford, I received excellent service from the salesperson Demetrius, he made sure I was taking care of, I drove off smiling in my new car. Also, this company displayed superb customer service, I will definitely refer my friends and family!
John
★★★★★
2 months ago
I had a 2024 Ford Maverick that’s been in the shop several times to try and fix an issue with the engine skipping when stepping on the gas sometimes. After 2 years and 4 times getting service and problem is unresolved. I ended up trading in the truck to hopefully get a car that has no problems. I don’t blame Jarrett Gordon for the problem I had since they tried to fix it and made sure I had a car while it was in the shop. I am happy with everything that Jarrett Gordon has done to give me support it cost me time and money but I am hopeful that I don’t have to go through this with my new car.
ReLee Parker
★★★★★
a year ago
Victoria and Tim made an excellent team! These two made our car buying experience worth the wait. This team was transparent, relatable, helpful and attentive to our needs and satisfaction. I am so fortunate to have come across this transaction and met these amazing human beings. It really was an absolute pleasure. I can not wait to do further business with them.
Shawn Perkins
★★★★★
5 months ago
I recently purchased a 2025 Ford F150 Lariat from Mike Kresmery at Jarrett-Gordon Ford in Winter Haven, and the experience couldn’t have been better. Mike was honest, friendly, and efficient throughout the process. At no point did I feel pressured or persuaded, he simply made sure I had the information I needed and let me make the decision at my own pace. The financing process with Tim Vogel, the finance manager, was just as smooth. Tim was efficient, friendly, and made the paperwork quick and easy to understand. The whole experience was stress-free from start to finish, and I left feeling confident in both the vehicle and the dealership. If you’re looking for a straightforward, comfortable car-buying experience, I highly recommend working with Mike, Tim, and the team at Jarrett-Gordon Ford.
Patricia Berti
★★★★★
9 months ago
Shout out to Brandon at Jarrett Gordon Ford. Outstanding salesperson with amazing patience. The dealership experience was fantastic and truly made the smoothest purchase. Thanks to everyone who helped us with the transactions. Special thanks to Mike & Jeff to complete the deal. Isabella is sooo happy!
Nicci Tymms
★★★★★
5 months ago
Lemetrius was so nice and fun to talk to and really made us feel like they were willing to work with our budget
Karisma Cosper
★
☆☆☆☆
Edited 9 months ago
Came in for a recall on airbags just for them to screw up an air vent and my steering wheel. Fixed the airbags vent but didn’t properly check the steering wheel which caused me to come right back! Mind you I been here since 10:30am and basically a total of 2days of me missing money! Total inconvenience for me and no one is updating me about anything I have to keep asking. Manager wanted to talk to fix absolutely nothing!
Gabriela Gheller
★★★★★
5 months ago
Want to give a big shout out to Manuel and Joe at Jarrett-Gordon Ford!! Manuel was responsive to my texts regarding the vehicle I was interested in. He also gave me CarFax on the vehicle of interest along with safety features on the vehicle I wasn’t aware of. During the financial process, Joe answered all my questions and help me understand the process of lending. Overall service, customer satisfaction and efficiency made this the quickest car sale I have experienced. I will be coming back to Jarrett-Gordon for all my vehicle needs and hopefully can continue buying cars from them in the future.
Scott Ginn
★★★★★
a year ago
We recently had the pleasure of purchasing a 2024 Ford Lightning Lariat from Jarrett-Gordon Ford Winter Haven, and our experience was outstanding! Initially, we struggled to find the truck at the Dade City location, but a quick call to the Winter Haven dealership changed everything. Michael Kresmery was fantastic on the phone, addressing all my concerns with patience and clarity. I often approach dealerships with caution due to fears of hidden fees and upcharges, but Michael put those worries to rest, assuring us of the dealership’s transparency. Even though we had to drive 1.5 hours just to test drive the truck, not certain if we would buy it, the trip was worth it. We ended up falling in love with the truck and were impressed by the dealership’s competitive pricing and incentives. A shoutout to Tim in finance, who was equally kind and never made us feel pressured. The entire process was smooth and efficient, taking less than 4 hours from start to finish. If you're looking for a Ford dealership that values honesty and customer satisfaction, I highly recommend visiting Jarrett-Gordon Ford Winter Haven. Thank you, Michael and Tim, for making this experience memorable and enjoyable!
Daniel Cuenca
★★★★★
3 years ago
Wouldn’t change a thing. Ask for Jeff Ryan. He will do right by you. I’m in NC. They’re in FL. I inquired about a vehicle Tuesday late night. Jeff reached out Wednesday morning. Long story short, Flew out Saturday morning, drove back in my new vehicle same day. Jeff worked on price for me, got me a better rate for finance, fresh wash, full tank and even a second tank to make it home. My car is very limited edition and hard to find also. Inquired with only 3 across the country. They had the best price, best mileage, BEST customer service. If you do business here. Just ask for Jeff. Do yourself that favor.
Kevin Knox
★★★★★
4 months ago
I worked with Vadim in sales and had an excellent experience. We bought an expedition Max from Fort Lauderdale. We never met in person and never had to go to the office to buy. It was delivered same day
