Johnny's Automotive - Winter Haven

Jared Hopkins

★★★★★

Edited a year ago

Very professional, clean, friendly, and fast. Large window that allows you to watch the mechanic. Free coffee and snacks. TV with nice comfy chairs to wait in. After the mechanic is done they send a text with a detailed report of what was found during the inspection, which includes pictures so you know the mechanic isn't making things up to gouge you. My oil change was only slightly longer than 30 minutes. Very very happy with my service. I will definitely use them again! They even left a flower on the dash.

Donna Ihle

★☆☆☆☆

2 months ago

Got an oil change and was told I had an oil leak. I told them there was no oil on the ground so I don’t have a leak. Was asked if I have a warranty plan and I said yes. They told me they can get it fixed for me and would contact my warranty company. Took it to Chevy dealer and was told the oil filter was not installed properly so it came loose and oil started leaking from the filter. They rigged the oil filter to leak so I would bring it back to them to fix it. BEWARE THEY ARE SCAMMERS. They were waiting for me to say ok fix it.

Denisse S

★☆☆☆☆

2 months ago

Be aware of these people!!! We took our car in for a timing belt inspection . Had to get a tow truck to transfer the vehicle because our car was no longer running ! These people blew the engine, they didn’t want to take any responsibility for what they did and kept blaming us for their wrong doing . The worst experience ever !!

Joley Robinson

★★★★★

4 months ago

I cannot express the level of excellence this Automotive Shop has given me and my family. They went above and beyond for us and I will be forever grateful 🙏 I highly recommend them for your Automotive needs. Trust, Integrity and absolute ethical way of doing business. Amazing management. But most of all they care 💯 and to me that's everything.

frania zamora

★★★★★

4 months ago

Professionalism from the start, great communication, and quick delivery time. I took my vehicle to Johnny’s Automotive for what I thought was an AC problem, but they quickly found it was actually an overheating issue and an oil leak. Before coming here, I was scammed by Agua Wash and Lube, who falsely claimed my AC was recharged and had a leak. Just two hours later, the same issue came back. Johnny’s team found the freon was low and diagnosed the real problem with honesty and care. This is a credible, veteran-friendly shop that treats locals and visitors with integrity. Highly recommend!

Peter Domonchuk

★★★★☆

a month ago

Absolutely outstanding, it would have been five star, but there were grease stains on the window repair, just a very minor thing. Would be l go back. Yes in a heart beat, first class all the way

William Boyer

★★★★★

3 months ago

Mike and Gary are so service oriented and informative about why they do what they do! Very personable and reassuring about services and pricing and levels of protection provided by their servicing. I HIGHLY RECOMMEND JOHNNY’s Automotive for all your car needs.

Amy boris

★★★★★

3 weeks ago

I went to Johnnie’s because my son insisted I change mechanics. I have been so pleased with the care I received there. Not only are they honest but they are affordable.

Charles Comer

★★★★★

6 months ago

I called around trying to get quotes for a transmission service. MJ answered my call, helped me with a quote. I decided to go with them and let me tell you I’m very satisfied. From the cleanliness of the lobby area to the friendliness of the staff this place is awesome. They have a little snack area with free drinks while you wait. The bathroom is spotless. MJ was very polite and talked to me about things being done to my vehicle. I’ve been in shops where they just don’t care and you give them the key and you won’t hear from them until it’s time to pay so they can get you out the door. Not this place! This place keeps you informed and you can watch through the window as well. There was also a young lady at the desk I didn’t catch her name but she was amazing as well. When it was time to get my car back I can happily say it was kept clean and shifts like it’s brand new again! I will be coming here for all my automotive needs from now on. You guys rock!

Carloyn Gedenberg

★★★★★

6 months ago

I was completely impressed. This is the first time I’ve used Johnny’s automotive in Winter Haven and MJ, the gentleman that answers the phone and does the service writing was extremely kind, polite, and answered all the questions that I had. I dropped my car off to have the air conditioner recharged, and he was just as pleasant in person. Their waiting area/office and shop are all very clean and welcoming. When I came back to pick it up, he let me know there were free snacks, and beverages to help yourself to. He willingly had conversation with me while I waited for my car to come out of the garage and never made me feel like he needed to rush back to the work he was doing. When the technician was done, he came into the waiting area and presented me with four roses – say what? What an awesome gesture! They went above and beyond in Customer Service, pricing and a little WOW factor! I would definitely recommend them🥰

Shaneka Brown

★★★★★

5 months ago

Had my first oil change at Johnny’s Automotive on Dundee Road in Winter Haven, and it was a great experience! The waiting area was clean and comfortable with updated magazines, free snacks, and water. The staff was friendly, upfront about pricing, and service was fast. I even left with a flower in my car—such a thoughtful touch! I’ll definitely be returning for regular maintenance.

G Med

★☆☆☆☆

3 weeks ago

Im gonna give this business 1 star. Great customer service but was charged 500 for spark plugs. They will rip you off. Just do not go here. Do your research

James Smith

★★★★★

3 weeks ago

I had this shop inspect my Buick Encore GX, they found the engine and transmission mounts were bad and needed replacing. I had contacted all the Buick dealerships in Polk county for a repair estimate. I called back to johnny's and they beat the price at the deanships price by over $300. They also did not charge for the inspection and gave me a free loaner car to use for a couple of hours. 4 weeks later my mom's Honda Civic was making a noise when the A/C compressor kicked in. The serpentine belt had to be replaced. I shopped all over Polk county and they had the lowest price, could take the vehicle immediately and had it back to me in 3 hours. VERY HONEST, NO INSPECTION FEE, AND GREAT CUSTOMER SERVICE.

Mike Schuwerk

★★★★★

a month ago

Great, friendly service and these folks really know automobiles. Maria and I have found our new go to shop for all our vehicle needs!

Ismael Martir

★★★★★

a month ago

"I had a fantastic experience here! They got me in right away and diagnosed the problem quickly. The communication was excellent—they had my car ready when promised. The quality of work is outstanding, and the customer service is second to none. Highly recommended!"

rosemary luther

★★★★★

a month ago

Brought my car in for repairs. I was treated with a very high level of professionalism and concern. My car was repaired and is now in top running condition!! I cannot find enough positive words about Johnny’s Automotive!! Most of all the high level of honesty and warranty are top shelf!!

Hamp Plowden

★★★★★

3 weeks ago

Great service! Fast and very reasonable rates. Warranty 3 years/26k miles on repairs was an unexpected benefit. Important to mention- NO upsell! This is the kind of hometown service not often seen these days. Greg kept me updated, communications were clear and the diagnosis using a short video to show the required service was a nice touch. Thank you Greg and staff for the great service. We’ll be back.