Jess Lewis Transmission

Cassie Walker

★★★★★

2 months ago

Jess Lewis Transmission is always our go-to for vehicle maintenance. Whether it’s a tune-up, oil change, or anything else, they are always available when we need them. Their communication is excellent—if anything changes from the original quote, or if they need to order parts or address something not included in the initial estimate, they call immediately and get our confirmation before moving forward. We trust them completely and they’re the only place we send our vehicles. Highly recommended!

Elizabeth Wright

★☆☆☆☆

3 weeks ago

Terrible communication and terrible customer service. Put someone on the phone that can handle a customers call instead of being rude each time I call. You want me to pay for work but be rude in the mean time? No thank you I will take my business elsewhere should have listened to the reviews before hand!

Chad Creager

★★★★★

3 months ago

My wife took her vehicle there and received a great quote and excellent service. Very happy with their work.

Stephanie McKibben

★★★★★

2 months ago

Jess Lewis is fantastic! I greatly appreciate their honesty and expertise! I will never bring my sprinter van any where else!

judygto389

★★★★☆

a month ago

I don't like to give 5 stars as there is always room for improvement. I went there for transmission repair. Any problems I had afterward they took care of promptly.

sarai jeronimo

★★★★★

10 months ago

Jess Lewis is a great transmission shop. I’m very happy with how they handle all the cars I have brought to this shop. They always treat me with respect and care. They take very good care of my cars. They always take the time to explain what is wrong and what is needed to be done. They are very well detailed oriented and what the solution is. They do a great job at providing a price estimate or the actual price when possible. They even offer extended warranty as an option. The last car I brought was a 2007 Dodge Ram Diesel and they rebuilt the transmission and transfer case and it works perfectly and smoothly. I high recommend them without a doubt. Most reliable and best work excellence.

Shannon Miller

★☆☆☆☆

3 months ago

THET SERVICE IS HORRIBLE THEY ARE CONS..AND I REGRET EVER GETTING MY VEHICLE TOWED THERE. MY STEERING WHEEL LOCKED UP I CALL THE THE NEXT DAY INFORMED THEM I HAVE CARSHIELD INSURANCE I TOLD HIM THAT CARSHIELD WANTED HIM TO DIAGNOSES THE VEHICLE AND HE WAS IMFORMED TO LET THEM KNOW WHATS THE READING AND MY INSURANCE WOULD LET HIM KNO IF IT WAS COVERED COME TO FOUND OUT HE NEVER MADE ONE PHONE CALL TO THEM THE WHOLE TIME BUT TELLING ME THAT CARSHIELD NEEDS ME TO SIGN THE PAPERS SO THE WORK CAN BE DONE THE WHOLE TIME HE WAS LIENG AND SAY HE HAS TO GET INTO THE STEERING WHEEL CAULM TO SEE WHATS WRONG NEXT HERE COMES THE BIG CRAZY BILL TELLING ME CARSHIELD DENIED MY INSURANCE CLAM THAT WAS A LIE IT WAS COVERED BUT HE NEVER SEND THE CLAIM IN AND NOW THAT HE HAS PAFORMED THE WORK NOW THIS 2,9990 BILL IS ON ME NOW THE TRUCK IS SITTING AT HIS SHOP BECAUSE IVE LOST EVERYTHING DO TO THIS PLACE I M WITHOUT A JOB BECAUSE I DONT HAVE MONEY TO PAY UBER EVERYDAY TO GET OUT AND FIND A JOB IM LIVING IN A HOTEL FIGHTING TO KEEP THIS ROOF OVER MY HEAD MY CREDIT SCORE WAS AY A 750 I WAS PAYING ON THE TRUCK ITS NOT PAID OFF THIS PLACE HAS RUINED MY LIFE I CANT BELIEVE HOW PEOPLE CAN BE SO EVIL BUT I GOT GOD AND OTHERS ON MY SIDE I WILL HAVE THE LAST LAUGH YOU DESERVE TO BE NOT IN BISSNESS AT ALL MY FAMILY GOT NOTHING FOR CHRISTMAS BUT HEART ACH AND PAIN YOU DESERVE TO BE EXPOSED FOR NOT DOING YOUR JOB. JUST FOR THE RECORED CARSHIELD NEVER DENIED ME YOU DID AND TOOK EVERYTHING FROM ME TO TOOK ADVANTAGE OF MY KINDNESS AND TOOK IT FOR WEAKNESS. BUT I WILL GOD REST MY SOUL I WOULD NOT STOP UNTIL JUSTES IS SERVED. YOU WILL REP WHAT YOU SOW BELIEVED THAT.

Personal Account

★★★★★

Edited 5 months ago

Honest, reliable, efficient, informative. Great service and great techs. Danny and Greg are my go to guys now. Thank you again for the amazing service and experience. -mckenzie

Derrick Sherrill

★☆☆☆☆

Edited 4 months ago

With all that being said is it normal for a seal to give out in 6 months? That's the question I was trying to ask when I picked the car up.

Tasha Perkins

★☆☆☆☆

a year ago

If I could I would put them a negative 0... I had got my transmission done like 3 years ago.. they did not fix my problem because here I am just had to get my transmission done again because they didn't do they job right the fist time.. I couldn't drive my car in drive I had to drive it in overdrive... They accused me of putting more transmission fluid in my car after they did it which never touched.. I don't even drive my car often cause I have a second car so for my transmission to fail was not necessary.. I tried to take it back but they said they fixed the problem but never did. I had them look at it and they was gonna charge me for things I didn't need. I went ahead and went to fort Wayne transmission got better price and it was just my transmission and nothing else.. also I can drive my car regular meaning not in overdrive.. if I could I wish they would give me money back cause they did harm to my car not fixing it the right way. I recommend you to spend your money somewhere else if you want it done right!!!!

H H

★★★★★

a year ago

Brought in my vehicle with a few noise complaints that I was having with the car. They worked with my warranty and were upfront on the price of repairs and also gave me a few options if I didn't like the price since I had a warranty they could work with. I highly recommend these guys. Honest, fair and they are good at what they do. I've seen a few complaints here on their prices for repairs. You get what you pay for folks!!

Chris Delaney

★★★★★

3 years ago

My 2011 Jeep Patriot is running great! I am so thankful to my brother-in-law who recommended you, and thankful to you and your staff for fixing the problem. Highly recommend:)

mike lauer

★★★★★

a year ago

My transmission was slipping and I knew that I needed a rebuild. After calling around to the top transmission places I found Jess Lewis to be the most reasonable price and could get it done in a reasonable time. I took it there and I am glad that I did. The price and time of getting it done was right on point and the van ran great. I never had issues with it again. They also do all our other car repairs. Had family members get brakes and radiator work done there as well. I even have my oil changed there perfect location close to down town. I like dropping it off and walking around down town and by the time I get back my car is ready to go. Jess Lewis is definitely the only place I'll take my car.

Devin

★☆☆☆☆

3 weeks ago

Nickle and dime shop, you’ll be $500 into just figuring out what’s wrong with your car Get ready for some absurd rates.

Sai Lokesh

★☆☆☆☆

a year ago

Jess Lewis Transmission - Dishonest and Disappointing I had a terrible experience with Jess Lewis Transmission, and I wouldn’t recommend their services to anyone. I went to them with concerns about my transmission and paid $100 for a diagnostic check. They assured me they would call back with the results in 2 hours, but they never did. I had to follow up three times throughout the day, and when they finally answered, they claimed my transmission was starting to fail and quoted me an outrageous $3,200 for repairs. I had doubts about their honesty, so I decided to get a second opinion. A local mechanic diagnosed my car for free and quickly identified the actual issue—it was just a problem with the spark plugs! Jess Lewis Transmission completely misdiagnosed my car, wasted my time, and charged me $100 for nothing. This place is not only unprofessional but also seems to be running a shady business. Their actions made me feel like they were trying to scam me with an expensive and unnecessary repair. Save your money and go elsewhere for honest, reliable service.

Nicole Fraser

★★★★★

a year ago

I have used Jess Lewis 4x. They do not disappoint. I'm very pleased with the timeliness, quality, and knowledge of their work. They have replaced the engine & transmission mounts, CV shaft axles, and ignition oils & spark plugs in my Hyundai Elantra. When I call to check on my car, they are always kind and take heed to what I tell them about my vehicle. They take their time and do a full inspection. Plus they have a 12 month/12,000 mile warranty on their work. I will definitely use them again and recommend them.

Stephanie W

★★★★★

9 months ago

They did an amazing job on my car. I couldn't have replaced it with the money I paid for the transmission replacement. Great price and great service.