Jiffy Lube

Gabriella Campos

★★★★★

a month ago

Four amazing car techs helped me, providing EXCELLENT attention to detail in thoroughly explaining an engine error code I received Saturday morning which led to acceleration issues; they also thoroughly measured ALL of my brakes pad linings - inner and outer (incl. evaluation of all my rotors and calipers); bonus points for helping me finally diagnose an ongoing squeak on my driver side wheel. Many thanks and gratitude to you all!

Keith Gain

★☆☆☆☆

3 months ago

I felt there were dishonest tactics used along with lying. Probably borderline fraud. I seen the scam coming, he said he couldn't pass my inspection without replacing wiper blades. Then after after I said yes whatever I just need to leave in 10 minutes. He came back and said my car only take ultra wipers and no other wipers will fit my car. So I needed the highend bosch. After I paid and drove away when I got home I seen they put the cheapest possible wipers possible on my car and charged me for premium wipers.

Elizabeth Fielding

★★★★★

2 months ago

I was very pleased with my experience at this particular location. I was dealt with politely, quickly and professionally. My oil change took less than 20 minutes max. As far as I’m concerned, the price was reasonable and certainly worth the excellent customer service I received aside from my oil change.

Marie Laseen

★☆☆☆☆

5 months ago

The gentleman who attended me when I arrived was evidently senile because he was forgetful , didn’t see to the fulfillment of the work needed to be done, and incurred almost an hour of extra waiting time for me because they had to go back and complete the services I had requested in the first place, which he had failed to communicate to the service staff . I asked for an oil change , asked them to check the brakes and add whatever fluid were needed , and to change the windshield wipers . It took them almost 3 hours to do this and they way overcharged me . They need to hire some employees that are more on the ball, more knowledgeable , and more efficient . I would fire all the guys they had working there that day . This being the jiffy lube on la brea and melrose . And supposedly they rotated my tires but next day I had a flat tire . It had been slashed .

abdullah hall

★★★★☆

a month ago

I thought the Team at Jiffy Lube on La Brea Ave in Los Angeles did a great job it was first time using the service. They explained everything and didn't push for hard sales in an annoying manner. They gave me great options for maintaining my car's health.

Jenny Beresford

★★★★★

2 months ago

Kevin and the guys were great. They listened to me and did an excellent job all with a good attitude. I got an oil change but they had a nice clean shop, clean office, and clean bathroom which I appreciated.

Priscilla Corral

★★★☆☆

4 months ago

I had a crack in my transmission. I was going to be charged $900, 🫨called my mechanic he told me to get out of there, very disappointed. That’s only half the story. From now on I only go for oil changes and diagnose thank goodness for honest mechanics, (my mechanic). thank goodness he was in town. My car is ready for Thanksgiving traveling. 175$ for the part and Treated him To lunch for payment 50 bucks cash😊

Aida Leylekian

★★★★★

3 weeks ago

Damian helped me ,I was impressed ,was my first time there; I went for a oil changed while changing he noticed few things recommended to change without pushing but advising why I should . Will definitely go back trust was built !!

samai khalil

★☆☆☆☆

a month ago

I brought my car for oil change, everything good . Once I left the location not even 10 minutes away I noticed the engine light turned on . I thought maybe they didn’t close a filter good or something I’ll bring the day after and didn’t move the car . I brought it in the morning they checked for not even 2 minutes and said not our problem bring to a mechanic . Without even trying to found the real issue or so .

Nick Greco

★★★★★

5 months ago

Went here the other morning for an oil change. They’re open early and everything was really quick and easy. Didn’t get the guys name who was helping me but he was really honest about what oil is best to use with my car n mileage , prices , pros n cons of each oil option etc. Very fair and reasonable price , but most importantly car has new fresh oil, got the higher end synthetic oil so it should last about 7k miles. Would definitely bring my car back.

Cindy Marroquin

★★★★★

2 months ago

Went in on xmas eve, it was pouring rain BTW. I needed to get an oil change, the guys all had a smile on their face, I pulled up and they immediately acknowledged me. Must have been there 20 minutes at that, as a single mom this is the type of service I look for, a trustworthy company and team that's willing to provide fast, professional services

Breana Harris

★★★★★

a month ago

So happy with the kind, honest, and quick service at the Melrose and LaBrea Jiffy Lube. I’ve never had a bad experience at a Jiffy Lube but this one is my favorite!

Donna Cipriano

★★★★★

3 months ago

Came in for my first ever oil change not at a dealership in years....Quick reliable service, applied the coupons even though we didn't have the right one's which I was overly happy about ! Didn't make me struggle like other places do or not give the lowest price....Thank you so much for being honest! I wish I had photo's but it was so fast I didn't think to take any!

Chris Minor (Ciardiello)

★★★☆☆

4 months ago

Brought my 2020 Jeep in two days ago because I was low on oil. I still had well over 3k miles left before I was supposedly due for a service according to my previous service at the same Jiffy Lube. This is the first time I’ve ever run out of oil thousands of miles before I was due for a change, but figured this happens and had no problem going in to top off the oil. Went in and we agreed that I should just do the oil change/and full service for the truck so I didn’t have to come back in after hitting that previously mentioned 3k miles (and I knew I was low on wiper fluids and needed new wipers etc.) About 10 mins later the mechanic/salesman comes back in throws a dirty looking filter on the counter (which seems to be something they’re doing now to attempt to upsell customers from the reviews I’m seeing here) and he tells me i could use a new air filter, then proceeds to tell me that they needed to flush my power steering system and flush my fuel System. I have 28k miles on my truck and have kept it in excellent condition and I’ve always serviced it on time. Prior to my last service at Jiffy Lube I had always taken it to the Jeep Dealer and I’ve never had any issues with the truck. I asked the mechanic what he believed I should do today (because I felt like he was attempting to upsell me/rip me off for services I didn’t currently need done to the truck) and he told me I should do the power steering flush to be safe and that the new air filter and fuel system flush could wait. I reluctantly agreed and bit the $250+ bullet for the service and power steering flush. At the very least I figured my truck would be running better and I wouldn’t have to worry about it for a while - and unfortunately I was wrong. My truck is now making a loud clacking sound every time I turn off the engine. The engine has never made this sound before and I’m quite worried that the mechanics did something incorrectly when performing the various services on my jeep. After this experience, I will be avoiding returning to Jiffy Lube for any future services (I do hope they do the right thing and fix whatever problem they might have caused and will update my review once I know the outcome of the situation.)

Jonathan Yang

★★★★★

3 months ago

Great service! I worked out next door while they changed my oil, they were done way faster than my workout so they had it parked aside without any issues. Really courteous staff, this will be my spot from now on!

Shamus Wilson

★★★★★

2 months ago

These guys are great. They give you the info you need for vehicle maintenance. If they suggest your vehicle needs more maintenance services, you can always shop more before committing, which I respect. Most importantly for many people, they will get your vehicle in and out as quickly as possible.

L Wright

★★★★★

a month ago

Excellent service as always. I appreciate the people working at this location, their work is top notch & they're quick yet thorough.. it's always a pleasure visiting the Melrose/LaBrea location. Thanks, Team!