About Business
Residents of Austin, TX, Austin have long trusted Jiffy Lube for their expert Car Repair needs. Whether you need assistance with Oil change service, Car battery store, Car inspection station or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.6/5 rating with 599 reviews. Throughout Austin, and particularly in Austin, TX, Jiffy Lube is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Jiffy Lube for any Car Repair inquiries or to schedule a visit to their Austin, TX facility.
Google Reviews
Allison Twist
★★★★★
3 months ago
So quick to help me get air in my flat tire and even aired up all of the rest of them!!
Andrew Nunn
★★★★★
9 months ago
Clyde and Scipio were great! They got me in and out quickly, all while providing great service. It’s about $10 or so more expensive than other places but worth the convenience.
Savannah McHaney
★★★★★
4 months ago
Great staff, easy, quick and affordable oil change.
TK
★★★★★
9 months ago
Thank you so much Mo, Skip & Noah! I had an incredibly efficient oil change - took less than 10 mins! Good energy and good care felt here. Thanks again!
Yulisa Gutierrez Garrido
★★★★★
7 months ago
Mo provided the best customer service I’ve ever experienced during my oil change. He was very patient and attentive throughout the process. He went above and beyond. I’ll definitely be returning.
Dani
★★★★★
8 months ago
My car broke down across the street, and they were kind enough to come over and jump-start it. They then got me set up with a new battery in under an hour. Could not have asked for a better customer experience. Highly recommend! 10/10.
Diego Garcia
★★★★★
10 months ago
Stopped by for an oil change and they had me in and out fast. Super efficient, no hassle, and the crew was easy to talk to. Everything got done quick and smooth. I’ll definitely be back next time I need service.
D Adder
★
☆☆☆☆
Edited 4 years ago
Joe is BEYOND unhelpful and EXTREMELY incompetent. I pleaded several times for nearly 5 minutes that I did not feel comfortable driving through the garage. Joe responded, ”alright, bye!” As I badly needed an oil change before leaving town, I attempted to maneuver the car in but the 3 jiffy lube attendants kept telling me to turn the wheel the wrong way. Being in an anxious state due to my Aspergers condition I once more pleaded for someone to drive the car through instead of doing it myself, considering they had done it for others. In fact, every jiffy lube I’ve been to has driven the car through. Finally, someone agreed to drive the car. Unfortunately, Instead of telling me to put my car in park and do something he is used to doing everyday, what you see in the photos happened. After this happened, Ray, the guy who told me to get out of the car so he could drive it told me that he had called a tow truck, it would be there in an hour, and Joey ‘the manager’ would pay for it. WELL, after an hour+, Joey showed up instead (no tow truck) and he called the police on me as well (although I did nothing except express my frustration). Joey entered the Jiffy lube waiting area as he was a detective and said, “Chris! How can I help you today? What’s the problem? Seriously?” (Meaning) This was all your fault and jiffy lube is taking no responsibility. Long story short, he threatened to close the garage with my car in it if I didn’t call a tow truck and pay for it myself. The police said it was a civil matter and out of there hands (Meaning) We can’t, won’t, and don’t care to help you. I ended up waiting another hour and a half for a tow truck since jiffy lube lied and said one was already on the way. It’s one thing to have this happen to you. But then wait an hour+ for no reason, then have the police called on you for no reason, then have to wait another 1.5 hours for a tow truck, then have to pay out of pocket!!! So yeah, I explained I wasn’t comfortable moving the car into a garage with a large opening underneath several times (I am not used to that), what you see in the photos is what happened to my car, then I have to pay for a tow truck out of pocket. And did I forget to mention I have damage to my car now? All of this and I still didn’t get an oil change. Laughable. Stay away from this jiffy lube and the jiffy lube name. Dirty, poison, rotten, filthy, rats and any other negative name/description you can think of. UPDATE: As you can see, Jiffy Lube replied with a generic, unempathetic response. This is the response that I get after the Jiffy Lube Facebook and corporate customer service teams have repeatedly contacted the owner/franchisee and asked them to contact me by phone to discuss this matter. No phone call, no apology, and no reimbursement for all the funds spent to deal with this matter. AGAIN: DO NOT VISIT ANY JIFFY LUBE LOCATIONS! This could happen to you.
Kati Taylor
★★★★★
8 months ago
I recently went in for my vehicle inspection & a long overdue oil change. There was a line, the bays were packed, and I had a long wait, but it was worth it for the quality service my truck got from the shop's team. It's the little things, I had a light out, but I happened to have a spare bulb so they replaced it and didn't add labor to my bill- I know it would have been minimal, but they didn't nickel & dime me about it and I appreciate that. Also, they have a veteran's discount which is always appreciated. I'll be back- likely not on time, but I'll be back :-)
Melissa Kalina
★★★★★
6 months ago
Skip (the GM) was amazing. He was polite, went out of his way, and we would give him 10/10. We just had an oil change today at a store nearby and happened to call Skip's store. He came across town to check our issue (engine malfunction light- safely pull over) and was very thorough. Thanks Skip!
alexis white
★★★★★
5 months ago
Skip is the gm of this place and you can tell he really really cares about what he does and the people he’s doing it for. My car happened to break down in front of this jiffy lube and I am convinced it was divine intervention to bring me to skip. She helped me out so so so much and was probably the first car guy I have ever met as a woman who I felt was not trying to rip me off. Seriously if you need work done go to jiffy lube, they will treat you right!!!! Also joe rocks too!!
Sean Jackson
★★★★
☆
2 weeks ago
Everyone was nice there and service was quality. The building itself and the driveway around is rough though and a bit of a tight maneuver in an extended truck
Courtney Kimble
★★★★★
4 months ago
I went in for an oil change and had a great experience. Skip was very helpful and gave me advice on the state of my tires and even checked my battery for me. They were super friendly and i'll be happy to see them again in another 5000 miles.
Kasey Lira
★★★★★
Edited 2 months ago
Been coming here for over 4 years and Joe has been amazing! The facility needs a little work but that's just a visual thing. This isn't even the closest one to my house but it's with the drive. Update: The guys pointed out some grease coming from my CV boot and suggested I take my car in for service. My warranty ended at the end of the month, so I got it in ASAP to discover the axel needed to be replaced. By pointing this out, they saved me SO MUCH money! The service tech said it'd been leaking a while, and no one had mentioned this during other oil changes or work.
Susan Cherry
★
☆☆☆☆
4 months ago
I had a very unpleasant and strange experience at this location. I pulled in for an oil change but saw that the lot was quite busy, so I parked briefly to turn around and planned to come back later. As I was backing out, I noticed a man motioning with his hand. I thought he was waving me over to help, so I got out of my car and asked, “How long would it be for an oil change?” His response was shockingly rude. he immediately said, “You need to wait your turn,” in a loud and aggressive tone. I was confused, as I hadn’t realized he was already assisting someone else and thought he had wanted me to approach. When I repeated my question, he began yelling and even called me a horrible person. The encounter went on for several minutes and left me shaken. it was hostile, unnecessary, and completely unprofessional. I will not be returning and would not recommend this location. The other reviews seem positive, so perhaps I just encountered one bad employee...but even so, I wouldn’t risk going back.
Rust Oliver
★★★★★
5 months ago
When I arrived, the location was a little understaffed for the number of cars waiting, but the team was quick to come out, greet me, and make sure I was taken care of. Despite the heat, both employees worked hard and went above and beyond — they even added air to my low back tires without me asking. Excellent service overall, and I’ll definitely be back! Scipio was great on this visit, and Joe provided excellent service the last time I was here.
Kathryn H.
★★★★★
2 months ago
This is the best JL in town! The guys that work here truly set themselves apart. They are so friendly, seem like they have been there a while and take pride in what they do. I only come to this location! It seems like it’s run under excellent management with kind, happy employees.
Christian Novicki
★★★★★
a month ago
Skip is the man. He helped me multiple times with my Honda Pilot’s coolant, including top offs. Super consistent and reliable service, quick always, and the fellas are very kind and honest people. Worth a stop if you don’t have a regular shop.
Hannah Nazir
★★★★★
a month ago
Joe was really kind, thorough, and informative. He told me his recommendations on what needed to be done on my car today vs could wait for a future visit which I really appreciated. He was really nice to chat with and also got me a discount better than any I could find online! Will definitely be returning to this location for my oil changes, car maintenance, inspection etc.
Lauryn Kersting
★★★★★
a month ago
Joe and his team was super helpful and very nice while getting my oil changed! They also filled up my tires and let me know that they looked at my other fluids as well. The whole thing took probably less than 20 minutes! I will definitely be back for any oil changes or other services they offer.
