Jiffy Lube

Andy

★★★★★

a year ago

Fast and easy! They even honored a discount that I wanted to use but didn’t bring with me. All the workers were professional and the prices were affordable. Went with full synthetic and tire rotation.

John Reynolds

★★★★★

2 months ago

I thought the guys that were there today did a great job. I was in and out in maybe 10 minutes if it was longer I wouldn't know they had great conversation. 🙂

fred dues

★★★★★

a month ago

Rick was knowledgable and answered all my specific questions. I will be returning for my next oil change.

Tania Summers

★☆☆☆☆

5 months ago

Brought my fiancés car here a few days ago for our regular oil change as I usually do. Was greeted very unprofessionally and cold by Jake. Seemed annoyed with me and even his fellow employees. I ended up leaving and going next door for my oil change. Save your time and go anywhere else!

jamil maali

★☆☆☆☆

2 months ago

This location used the wrong oil during a routine oil change, a clear failure to meet basic standards of care. Immediately afterward, my vehicle developed a check engine light and began running poorly—issues that did not exist before their service. Despite the direct connection to their mistake, management has refused to take responsibility or fix the damage, leaving me with mechanical problems caused by their negligence. A basic oil change should not result in engine issues. Proceed with caution—this location does not stand behind its work.

Sonali

★☆☆☆☆

Edited 4 months ago

This jiffy lube is the worst place to go, I am a rental car business owner and my fleet cars go to this place on a regular basis. These people are so ill-mannered and ill - treat the customer. Do not know how to talk and how to behave with customers. Service was worst. Did not provide any receipt for the service es done. Definitely a not recommended place to the customer. If you find something else near by you, go there. Not this place. A DEFINITE NOOOO....

aileen

★★★★★

4 months ago

I went there last week because my low tire light came on. The employees here at this location were very kind, answered my questions and filled my tires with air. Really appreciate that!! Great People and service! :)

Crowfan 4

★★★★★

5 months ago

Jake was one of the best guest service managers I have ever met. He made me feel comfortable from the time I drove onto the lot, and that doesn't normally happen at automotive shops. You guys have a great guy there, make sure you keep him!

Yvonne McIntyre

★☆☆☆☆

a year ago

Wouldn’t go to this location they have untrained employees working on the car & they are negligent to double checking their work clearly. Went to get an oil change for my car and an employee by the name of Sergio (03.15.25) recommended getting my tires rotated as well, so I did. (03.18.25) one of the tires completely came off while I was driving because they didn’t correctly put the tire on which now caused a lot of damage to the car. They tried to blame me for their negligence which is VERY UNPROFESSIONAL especially when there’s proof and witnesses seeing me driving and my wheel just coming off. Their negligence almost caused me to get in a collision and almost hurt not just myself but others because they were negligent in doing their job. Now I’m completely out of a car because the damage of them not doing their job correctly cause further damage that is now not fixable. From the reviews I’ve read so far this place continues to mess up customers cars and try to blame the customers for them not doing their job correctly and obviously bad management because it keeps happening and no one is being held accountable. I would NOT recommend this place at all and I will be reaching to corporate regarding Sergio and his general manager. Don’t go would highly recommend the oak brook location for your services

Kir

★★★★★

2 months ago

I got an oil change on Saturday and the guys who worked on my car were fast and very kind. I came at a busy time, but they worked really efficiently so I did not have to wait long at all.

Michelle

★☆☆☆☆

a month ago

Horrible service no employee on site no people I came to get my oil changed I was waiting in front of garage no one came or helped me I walked in no one to be found rude employees that gave me Aditude and yelled at me I did not feel appreciated or comfortable. After an old man employee approached me screaming at me what to do I felt uncomfortable I immediately left this is not how a paying customer should be treated. I came to Firestone which came out way cheaper and way better customer service I do not recommend this location at all TERRIBLE SERVICE !!!

L B

★☆☆☆☆

6 months ago

INCOMPETENT - DO NOT USE THIS JIFFY LUBE LOCATION!!! Had major oil leak after oil change. If I didn't notice it, the engine would have froze up. They did not tighten the oil filter (photo shows leakage after 3 days) and they didn't tighten the bolt for the oil pan (bolt area still wet after 3 days). Went to another Jiffy Lube and they reimbursed for the job and changed the oil again. FYI.. Jiffy Lube corp mandates that the date of the change MUST be written on the oil filter, they did not. Never use this location unless they replace all their staff with new people.

Raga Ragavendran

★★★★★

2 months ago

Excellent service by our friends in Juffy Lubr in east Ogden. Quite courteous and timely. Chop chop. In this cold weather they accomplish their challenges and satisfy all the customers with oil changes. Kudos

Nic

★★★★★

4 months ago

Tyler and Aiden did a wonderful job working on our car and we're incredibly patient with us. They answered all our questions and made suggestions for our car without trying to push anything on us! Wonderful service and we will be coming here again for an oil change.

Dorothy O'Connor

★★★★★

a month ago

On Saturday, 2/14/2026, I went the Jiffy lube on Ogden Avenue in Naperville. Both Tyler & Charles took very good care of me. They were polite, knowledgeable & professional. These guys were great. Thank you!

Dillan Jones

★★★★★

3 weeks ago

I came in with some stripped bolts on the skid plate and was a little hesitant that work could be done. The two guys (can’t remember their names but great guys, one from Alaska) told me not to worry! They got the stripped and seized bolts out and did the oil change nice and smoothly. All under an hour! (Speedy work if you ever had to remover sized bolts) If you need some reliable and trustworthy people to work on your car, these are your people! Great staff, friendly place and overall great experience!

J VM

★★☆☆☆

a month ago

I just left after my oil change, and while the service itself was fast, I had a concerning experience afterward. Shortly after leaving, I noticed a very strong oil smell. I tried to brush it off but then I saw that the engine oil cap had been left off sitting on top of my car! I had to pull over immediately to fix it myself. This is a serious safety and mechanical issue. if I hadn’t noticed right away, oil could have sprayed out, caused engine damage, or the cap could have fallen off completely. That kind of mistake can be very costly for customers. The staff were friendly, but they seemed a bit too playful and unserious while working, which made me uneasy. I understand having a positive work environment, but attention to detail is extremely important, especially when working on paying customers’ vehicles. I also usually get asked about a tire rotation, which is part of my regular maintenance, but this time I wasn’t, so I missed getting it done. Overall, the service was quick, but I hope management reinforces careful final checks especially the people working on the upper bay before releasing cars, because this could have ended much worse.