Midas

Tom Weber

★☆☆☆☆

Edited 3 weeks ago

So I will start with listing all the things that are completely wrong with this place I had brought my car in cause I just bought it in CT after totaling my last car they first took my car for brake inspection I had paid for 2 front rotors brakes 4 wheel alginment wheel balancing tire rotation and a brake inspection so let start with they didn't do a good job with a brake inspection cause I ended up finding out my issues was my rear passenger caliper that had pin that was freezing and seizing up on me that need to be replaced that caued uneven wear and tare on my brakes they also didn't have my appointment in the system somehow they also made my rear alignment even worse on my right rear side and didn't even do the job right tried telling me I don't have rear camber on vehicle which I do and they also said they would call me before they did the computer for alginment to let me know which service I was gonna need before doing it and they just did the job very terrible experience from the start I dont recommend I have know idea how they almost have a 5 star reviews this is also edit but the weights they had also put on to my tires for balancing the weight had completely fallen off

Bev Sanchez

★★★★★

2 months ago

Midas provided an excellent service to my husband’s car! They were super helpful and quick. They were super cordial and the prices were great and reasonable. I would recommend on going. Plus, there’s Jet’s Pizza next door so you can always snag some pizza while you wait. Thank you Midas for the service! We will come again. :)

Karen Maryanski

★★★★★

2 months ago

I have been recommended by a neighbor to go to Midas and for past several years I am very impressed and give team beyond five stars for service!!! Each time team delivers outstanding service. Highly recommended!! The team offers professional and friendly service.

Joshua Sullivan

★★★★★

a month ago

Last Friday, I had to Uber to work because my car battery died and my driver's side window regulator broke. I was able to call first thing Saturday morning and Ken and Steve along with their crew were able to get all that stuff fixed and more in one day, no longer having to drive my car with the window down in -4° weather! First time with Midas and they really did me a solid this weekend!

Katie Hope

★★★★★

2 months ago

Steve and his team there are the best of the best!! You need anything done to your car this shop can do it. The work is exceptional and customer service is above and beyond.

Jennifer Mundt

★★★★★

2 months ago

I was able to get my car in and repaired in the same day. They were up front about the price and took time to explain the issue. I highly recommend them.

Salena Pesch Tiddens

★★★★★

4 months ago

I’ve taken my car here a few times for issues and routine maintenance. I really appreciate Steve and his team! They’re very knowledgeable, explain my options, help me prioritize what should be done and I feel like they do a great job for a reasonable price. As a woman, I feel very respected and they don’t talk down to me, which hasn’t been my experience at every auto shop. I will always come to this Midas!

Dom Perignom

★★★★★

7 months ago

Always great quality work and customer assistance when I visit the 1 and only Kenneth. Took both my vehicles (Chevy Impala&Kia Soul) there and it's incessantly top-notch service💪🏿😎💯

Michelle Chen

★★★★★

4 months ago

Had a great experience at Midas Naperville, thanks to Steve. I came in for a check engine light, and he was upfront, honest, and told me exactly what I needed—no upselling at all. He was also super flexible with my schedule and kept me updated the whole time. Amazing customer service and communication. Highly recommend!

Kristen LaRue

★★★★★

3 months ago

I have been coming to Midas for years for my oil changes, brake work, and tires. They are reliable, friendly, and honest. Steve and his staff are always so helpful and they are the only ones I trust with my car!

Sam Crabtree

★★★★★

4 months ago

I found the management and staff at the Naperville Midas so to be incredibly professional and courteous. When I had a flat tire, I called to see if they could get me in - expecting of have to book an appointment. Steve's response was that I could just stop on in! I was met with a friendly greeting when I arrived at the shop. My car was taken for service almost immediately. The repair was complete within 30 minutes and the mechanic took a few moments to discuss his work. I strongly recommend this shop.

Andrew Ferrandino

★★★★★

2 months ago

Midas on Ogden was great! Showed up without an appointment for a small issue with my vehicle. I was able to get my car looked at and had the issue resolved within the hour. Will definitely come back! Thanks!!

Theta Crush

★★★★★

a month ago

Steve and crew provide exceptional service. Had some issues with my car and they took care of it quickly and without stress. Thank you guys.

Frank Betenia

★★★★★

3 months ago

Went into Midas to find out when I could get an appointment to have my alignment checked. They were able to check and fix the problem with the alignment much faster than I had expected. The Service Advisor ‘s were very friendly helpful, and professional. Over all a pleasant experience.

Tao Yi

★★★★★

a month ago

I just got the services: “Remove & Replace steering gear”, “wheel alignment”, “Power steering fluid exchange” , “Cooling system fluid exchange “, and “Auto transmission fluid exchange”. I really appreciate what they did for my car. So nice and friendly people!

Linda W

★★★★★

4 months ago

I was very impressed with Steve (manager) and Max (technician.) I brought my car in for what I thought was a muffler problem and it ended up being something else (and cheaper to fix.) They also did an inspection, checked fluids, tires and battery and took 10 pictures of areas on my car they checked. They gave me estimates on all the work my car needed but I didn’t feel pressured to get it done and it’s nice to have prices for future reference. Steve also worked to get me some coupons to lower my total bill. I will definitely be going back!

Melli Yao

★★★★☆

a month ago

Haven't even gotten serviced here, but I really didn't appreciate the tone when I called for help. As I was already stressed with an unexpected issue with my SUV, I was greeted and spoken to on the phone by someone (who I know the name of) with a less than thrilled attitude. I don't need a bubbly happy person to answer the phone, but I also don't need to be immediately corrected on a minor difference of a word, on top of the tone. Right away got turned off, didn't seem like they wanted my business so I called a neighboring business that said they couldn't even look at it for another week (but at least he was helpful, polite and informative), so I got my car towed there instead. I can insinuate this was all because of the way I sound over the phone, I do sound very ditzy, but that would be terrible if that's the reason, right? Help a poor helpless girl please! ha