Jiffy Lube

Teresa Montecino

★★★★★

6 months ago

The team at jiffy lube were polite, quick and thorough not only changing my oil but also noticed a leak under my car and where it was coming from. Appreciate you guys!!

Manning K

★★★★★

Edited 3 months ago

From the second I pulled up, everyone was so nice and welcoming! The person that checked me in was kind and told me what to expect, then lead me into the lounge. The service itself took 5 minutes and the check out was quick, too. Overall, I had a great experience and would absolutely recommend this Jiffy Lube for all smog needs! Edit: adding more positive customer service experiences years later. Ulysses was so great in helping me understand what was going on with my car. The techs were able to complete the needed repairs in a timely manner.

VerifiedAdventures

★☆☆☆☆

2 years ago

I thought I'd give them a shot, needed a general wheel alignment after EVERY single part in the front end was just replaced. Went to pick up the car just to be told I needed all new steering components. I told them I just had it all replaced and then he told me he didn't even look underneath it.

Da Pundit

★★☆☆☆

Edited a year ago

Went here to get an inspection. A young kid "EMK" asks for the keys, I tell him its a Tesla Y purchased two days ago, new. He asks what's the year? I am bewildered, I tell him that means it is a 2023 vehicle. EMK fills out the form and doesn't indicate any state certification number. Uber won't accept the form. I also noticed he put the mileage as "63,000" then crossed out a zero. Really? No wonder Uber thinks this form is bogus. I told "EMK" (never wrote out his full name) that the vehicle is new, it has only 63 miles! Apparently, EMK doesn't pay attention. I wasted my time and money on an inspection which doesn't appear valid and has errors. I tried calling before they close at 5pm but no answer. I went there arriving at 4:25 pm and everyone left. Sheesh!

Denise Nelson

★★★★★

a year ago

Jiffy Lube is the best I always feel comfortable as being a woman taking my car they don’t rip me off they give the best service they’re very very friendly. today on 3- 8 2025. I took my car in for an oil change and the manager helped me with questions I had on a service I had done at tire Works he diagnosed the problem told me to take it back to them , It’s still under warranty and Sue enough He was right I felt I was right to and they fixed it. I really do appreciate the manager ( forgive me I forgot your name) Jiffy Lube going above and beyond! Denise N

Naida Richardson

★☆☆☆☆

Edited a year ago

Came to get air out of this Jiffy Lube they said it was going to be an hour just for air manager had a nonchalant attitude and really didn't care cuz an hour is ridiculous

rick lenhardt

★★★★★

10 months ago

Had the best possible oil change experience here. Came in with no appointment and they were fast, efficient, and professional. Neal couldn't have done a better job. Will be coming back here for my oil changes and tire rotations from now on.

Danny Ficke

★★★★★

Edited 4 months ago

Short line fast service , what else could you ask for really nice people. Extremely clean facility and you can tell the employees are having fun.

richard loo

★★★★★

9 months ago

They did a wonderful job on my car. Service was quick without sacrificing quality. The oil change and brake fluid service was reasonably priced. The value add service of vacuuming my car was a plus.

Jason Marc

★☆☆☆☆

Edited 5 months ago

Jiffy Lube in Riverside County found out that this Jiffy Lube made a lot of mistakes on my car regarding the tires, attachments, etc. DO NOT BRING your vehicles here. They’re trash. They are the last that serviced my car.

Elisa Jimenez

★☆☆☆☆

5 months ago

This place was extremely expensive and they don’t review pricing before the service, so wasn’t happy with $190 for a simple oil change. New to the area so for all my other cars we came to valvoline and with new and oil change still half the price.

Kim-Elaine Crook

★★★★★

7 years ago

Highly recommended! First time at a Jiffy Lube with the alignment inspection and the ability to do an alignment. Seeing the alignment inspection machine at work was awesome! Neal and Anthony were very helpful and professional! After the inspections, Anthony went over the recommendations and not once did we feel pressured to tack on more services at this visit. Anthony showed us our air filters and they are noticably overdue for a change, but Anthony knew we were heading to California and said it would be best to wait until we get to our final destination to change them. We appreciate his honesty and not trying to upsell us on unnecessary services for this visit!

Alvin Jones

★★★★★

a month ago

Great experience for my first time and they were very quick and informational

Jorge Rodriguez

★★★★☆

3 weeks ago

When you bring your own oil and filter it used to be like $47 dollars now it’s almost $70 wth and they didn’t even let me use a my coupon…

Enrique Sanabria

★☆☆☆☆

2 months ago

They quoted me 3 hours to change my gaskets, 6 hours in and not even close to done. I had to call work to cover me. No one updated or checked on me 4 hours in I asked if they were almost done and basically told me they didnt even really start. Maybe get an oil change here but DO NOT AGREE TO ANY EXTRA SERVICE

Pat T

★☆☆☆☆

a year ago

They destroyed my Jeep and are not taking responsibility for it. I brought my Jeep to Jiffy Lube in 2024 for a routine maintenance service, but their negligence caused catastrophic damage to my vehicle. They failed to properly secure the coolant reservoir cap, which led to coolant exploding all over the engine compartment as I drove. This was only the beginning of the problems. Motor oil leaked into the coolant system, causing severe contamination and ultimately destroying the radiator. After this, my car began overheating, and smoke poured out of the exhaust. A trusted mechanic confirmed the damage was far worse than I initially realized. The oil contamination caused extensive internal engine damage, including compromised gaskets, warped engine components, and clogged coolant passages. This required not only a full radiator replacement but also significant repairs to the engine itself, including flushing out the contaminated systems and eventually rebuilding critical engine components. In addition to these major mechanical issues, my engine oil was nearly empty just days after Jiffy Lube serviced my vehicle, indicating a possible failure to properly handle the oil change itself. The cascading issues have left me with no choice but to spend thousands of dollars on repairs, which have included replacing the radiator, rebuilding the engine, and addressing ongoing complications caused by Jiffy Lube’s carelessness. Despite their clear negligence, Jiffy Lube has refused to take responsibility. I’ve provided them with detailed documentation, invoices, and evidence of the damage, but they continue to deny any wrongdoing. My Jeep was in perfect condition before this service—no leaks, no overheating, no warning lights—so the timing and nature of these issues leave no doubt that their actions caused this disaster. This has cost me months of stress, significant financial hardship, and left me without a working vehicle for an extended period of time. I am still making car payments on a Jeep I can’t drive, and the repairs are ongoing. Jiffy Lube’s refusal to acknowledge or address their mistake is both unprofessional and deeply frustrating. This experience has been devastating, and I strongly urge others to reconsider using Jiffy Lube for any vehicle service. If you’ve experienced similar issues, please reach out to me, as I’m currently working with a lawyer and investigator to address this matter.

MJ Fatuesi

★☆☆☆☆

3 months ago

Scrolling through all the negative reviews doesn’t surprise me. As of 3 hours ago my family and I went for an oil change, as the Jiffy Lube employee pulled our car out of the service area, he lost control of the vehicle and ran into a pole. We were given a story of how it wasn’t their fault or responsibility. They rushed the guilty employee away and told us he left for the day (which is crazy because we saw him in the building after they made us leave the lobby for closing.) We were told our brakes failed, mind you we’ve been driving all day AND we were only there for an oil change. They refused to assist with a tow truck and said for us to call our insurance because it was OUR responsibility. I am not sure if every Jiffy Lube is this unprofessional or just this location. They showed not an ounce of sympathy and made my mother feel as if it was her fault. They also refused to let us leave it inside their garage during closed hours. They literally shooed my mom, put the car to the curb side of the lot, dismissed her telling her to figure it out. I will attach pictures and let you all decide the “value” for yourselves. They didn’t even have the courtesy to apologize. We were told his name was “Jack W.” but with the character of the individuals we encountered today and the dishonesty, I’m not even sure if that’s true. We have been Jiffy Lube customers for 20 years. This was by far the most disappointing experience. We realize we can no longer trust this company to have our best interest. 1000% not worth it.