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About Business
Conveniently located in Las Vegas, NV, Jiffy Lube has established a strong presence in the Car Repair market. They have specialized expertise in Oil change service, Auto glass shop, Car inspection station, making them a top-choice Car Repair specialist in Enterprise. Backed by 1455 satisfied customers, they currently hold a prestigious 4.7/5 star status on our platform. They take pride in serving the diverse needs of Las Vegas, NV residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Jiffy Lube is the go-to destination for quality and service in Las Vegas, NV.
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Google Reviews
MJ Fatuesi
Scrolling through all the negative reviews doesn’t surprise me. As of 3 hours ago my family and I went for an oil change, as the Jiffy Lube employee pulled our car out of the service area, he lost control of the vehicle and ran into a pole. We were given a story of how it wasn’t their fault or responsibility. They rushed the guilty employee away and told us he left for the day (which is crazy because we saw him in the building after they made us leave the lobby for closing.) We were told our brakes failed, mind you we’ve been driving all day AND we were only there for an oil change. They refused to assist with a tow truck and said for us to call our insurance because it was OUR responsibility. I am not sure if every Jiffy Lube is this unprofessional or just this location. They showed not an ounce of sympathy and made my mother feel as if it was her fault. They also refused to let us leave it inside their garage during closed hours. They literally shooed my mom, put the car to the curb side of the lot, dismissed her telling her to figure it out. I will attach pictures and let you all decide the “value” for yourselves. They didn’t even have the courtesy to apologize. We were told his name was “Jack W.” but with the character of the individuals we encountered today and the dishonesty, I’m not even sure if that’s true. We have been Jiffy Lube customers for 20 years. This was by far the most disappointing experience. We realize we can no longer trust this company to have our best interest. 1000% not worth it.
Pat T
They destroyed my Jeep and are not taking responsibility for it. I brought my Jeep to Jiffy Lube in 2024 for a routine maintenance service, but their negligence caused catastrophic damage to my vehicle. They failed to properly secure the coolant reservoir cap, which led to coolant exploding all over the engine compartment as I drove. This was only the beginning of the problems. Motor oil leaked into the coolant system, causing severe contamination and ultimately destroying the radiator. After this, my car began overheating, and smoke poured out of the exhaust. A trusted mechanic confirmed the damage was far worse than I initially realized. The oil contamination caused extensive internal engine damage, including compromised gaskets, warped engine components, and clogged coolant passages. This required not only a full radiator replacement but also significant repairs to the engine itself, including flushing out the contaminated systems and eventually rebuilding critical engine components. In addition to these major mechanical issues, my engine oil was nearly empty just days after Jiffy Lube serviced my vehicle, indicating a possible failure to properly handle the oil change itself. The cascading issues have left me with no choice but to spend thousands of dollars on repairs, which have included replacing the radiator, rebuilding the engine, and addressing ongoing complications caused by Jiffy Lube’s carelessness. Despite their clear negligence, Jiffy Lube has refused to take responsibility. I’ve provided them with detailed documentation, invoices, and evidence of the damage, but they continue to deny any wrongdoing. My Jeep was in perfect condition before this service—no leaks, no overheating, no warning lights—so the timing and nature of these issues leave no doubt that their actions caused this disaster. This has cost me months of stress, significant financial hardship, and left me without a working vehicle for an extended period of time. I am still making car payments on a Jeep I can’t drive, and the repairs are ongoing. Jiffy Lube’s refusal to acknowledge or address their mistake is both unprofessional and deeply frustrating. This experience has been devastating, and I strongly urge others to reconsider using Jiffy Lube for any vehicle service. If you’ve experienced similar issues, please reach out to me, as I’m currently working with a lawyer and investigator to address this matter.
Enrique Sanabria
They quoted me 3 hours to change my gaskets, 6 hours in and not even close to done. I had to call work to cover me. No one updated or checked on me 4 hours in I asked if they were almost done and basically told me they didnt even really start. Maybe get an oil change here but DO NOT AGREE TO ANY EXTRA SERVICE
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