Jiffy Lube

chris tijeras

★☆☆☆☆

3 months ago

If I Can give this store 0 star I’m extremely disappointed with my repeated experiences at Jiffy Lube. I’ve tried to give this location multiple chances, but each time I was left feeling disrespected, dismissed, and uncomfortable. On more than one occasion, I was refused service without a clear or professional explanation, even though there was no valid reason given. What made the situation worse was the behavior of the staff. They were rude, impatient, and unprofessional, and during one interaction, an employee hung up the phone on me while I was trying to ask simple questions about service availability. The way I was spoken to felt discriminatory and racially motivated. The tone, comments, and overall treatment made me feel singled out and unwelcome. No customer should ever feel that way when seeking a basic service. Customer service matters, and unfortunately, this location showed zero accountability, zero respect, and zero professionalism. Instead of trying to help or explain, the staff chose to be dismissive and hostile. I left feeling upset and shocked at how poorly I was treated. I would strongly not recommend this Jiffy Lube location to anyone who expects basic courtesy, fairness, or respect. There are plenty of other businesses that value their customers — this one clearly does not.

Bruce Ellis

★★★★★

2 weeks ago

Quick and friendly service. Check their website for a coupon that you can use. Caden was very respectful and quick. Definitely go to place when you need an oil change.

Scott Georgen

★★★★★

3 months ago

Donald and Jeremy were amazing. They directed me to the best product for my vehicle and than showed me some maintenance issues that could be easily completed on my own, no upsell just getting me the right product for my vehicle. Will 100% return and highly recommended.

Alexis Garcia

★★★★☆

4 months ago

They were fast and efficient! I called to ask if it's by reservation or first come, first served. It shares it's space with a handwash car wash. Space can be crowded. They do ask if you want to stay in the car or sit outside. Reminding you, the pit is below you. I sat at the tables of the car wash.

howard Parks

★☆☆☆☆

a month ago

I pulled up at 7:58 did a hand gesture asking what time they open. The old guy looked at me like old man Withers like he didn’t see me . Drove off and found little shop of automotive across the street and the guy greeted me very professionally and told me we’re not open yet but you’re in line.

Ashley Foust

★★★★★

4 months ago

Out of all the jiffy lubes I’ve been to, this location provided me the best oil change service ngl. The service providers were personable and had great communication during my time here. Thank you

Anthony Lawson

★★★★★

4 months ago

The guys were all very respectful, polite and work fast! I double checked their work when I got home and found no problems. Everything I asked for was done expertly and efficiently.

Kelley Hughes

★★★★★

a month ago

I was in and out of there for an emissions test. Super nice folks! Even gave me a nice cold bottle of water on a warm day.

Eddy Iglesias

★★★★★

6 months ago

Stopped by for an emissions test, Was in and out in less than 15 minutes. These guys are professionals! Jordan and the entire team did great. Highly recommend this location and I will be back for an oil change!

Robert Allen

★★★★★

2 months ago

The employees were helpful and they all worked as a team on all the cars they worked on. I'll be back for my oil change. Good job Jiffy Lube.

Connie Wilson-Gilyard

★★★★★

5 months ago

It was safe, clean, the staff were ALL very courteous and professional I don't know what their names or what the black manager there was very professional helpful the other staff underneath him will all professional and courteous. I will be back to the Jiffy Lube on South Mays, in Round Rock.

Robert Smith

★★★☆☆

5 months ago

I think the techs ot Jiffy lube did a fare job except I noticed a puddle of fresh oil on my garage floor. JUST wish they were a little more careful changing my oil and get all oil in engine.

GardenSpa Zen

★☆☆☆☆

a month ago

This shop is run by two people. I had my engine oil changed there just over a month ago, and now my car's oil indicator shows it needs another change. I don't know what happened. The shop to the left of the main entrance changed my oil. I won't go back there.

reynaldo reyna

★★★★★

6 months ago

I am very grateful today for Alex G's outstanding customer service 🙏. Keep up the great work 👍 . Amy is the manager at this Jiffy Lube , I advised her Alex dis an exceptional job. I also congratulated her for changing things around . Before when you would get an inspection, the service crew would start taking yoir car apart to check the air filter and break fluid system as well. It seemed they would always tray hard to convince clients that they needed this emissions in order to pass the inspection. They wouldn't tell you that you have to buy this , but they would be very shady and and say things like, I suggest you change this and what not. In one instance I saw 3 cars in front of me all of them bought this services , one elderly man and two women on the following 2 cars that needed the inspection. It was a horrible unethical scam to watch. I felt very relieved after this morning the in and out was unbelievably quick, I was in and out in 10 minutes !!! Major kuddos to the new amazing crew now 🙌 Thanks 😊 Ray Ray 💙 🙏 ❤️

D Mugica

★★★★★

3 months ago

This place has great prices many things to do around it I grab a car wash next door after your service not only do they have good prices these young men do a great job keep up the good work guys

Mina Hernandez

★★★★★

3 months ago

They were very friendly and greeted with a smile and very prompt. As always great customer service yo the team working there.

Pedro Duquesne

★★★★★

6 months ago

Went for the Annual Texas emissions test. I was attended to right away by one the service members. They offered water and overall very polite and professional.